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This position is located in the Service Center Operations Directorate.
As an Immigration Services Assistant (OA), you will support the Adjudication Services Process by assisting Immigration Services Officers, providing security checks in accordance with DHS/USCIS laws and policies, researching, collecting, correlating and analyzing data to ensure the integrity of information and prepare reports, providing direct service to customers and their representatives, and managing files.
05/25/2023 to 06/05/2023
$37,696 - $56,746 per year
The actual salary will be set based on the grade, step, and your location, see the "How To Apply" section of the announcement for details.
GS 5
MANY vacancies in the following locations:
No
Yes—as determined by the agency policy.
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
7 - This is a one-graded interval position with full performance to the GS-07 grade level. Promotion progression is from the GS-05 to GS-06 to GS-07.
No
Yes
11972491-SCO-ST-23
726440800
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Surplus/Displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), VEOA eligibles, and Certain Military Spouses.
Conditions of Employment:
COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page.
If a SECRET or TOP SECRET clearance is needed or the position is designated a Sensitive National Security position, all selected candidates must meet the requirements for these clearances or Sensitive National Security position prior to placement AND maintain that level of clearance or national security eligibility while encumbering the position.
USCIS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
It is our responsibility to eliminate any risks to national security, public health, and public safety that could be posed by individuals who use illegal drugs. This position may be subject to random testing as a condition of employment. A positive drug test or refusal to be tested will result in disciplinary action, up to and including removal from Federal service.
Note: If you previously retired from the Federal service and are receiving an annuity, your salary may be offset by the amount of your annuity.
THIS POSITION MAY BE TELEWORK ELIGIBLE AS DETERMINED BY THE AGENCY.
VACANCIES ARE LOCATED WITHIN THE FOLLOWING SERVICE CENTERS:
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this position based upon information reflected in your resume. Your resume must support your responses to the job specific assessment questionnaire, level of education claimed, experience, and/or training. To remain in consideration for this position, please ensure your resume covers this requirement and that your resume has been successfully submitted as part of your on-line application package.
Creation of this package includes completing the on-line assessment(s), uploading your resume, and uploading any required supporting documents. (See the "How To Apply" section of this announcement.)
NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
If you are found best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
The assessment for this job will measure the following competencies:
Resume: You must submit a resume that clearly demonstrates you have experience that meets the requirements of this position as outlined in the "Qualifications" section. USCIS' Human Resources Office will only review the first 5 pages of your resume to determine your eligibility/qualifications.
To ensure that you include all necessary information within the first 5 pages of your resume, you are highly encouraged to save and submit your resume as a PDF instead of submitting it through Resume Builder or a word-processing program such as Word or Google Docs.
Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/11972491, which are submitted through the on-line application process in USAJOBS, DO NOT need to be attached as an additional document to your application.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information.
Are you a current or former Federal employee? Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document that shows the following information:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all instructions before you begin an application.
MILITARY SPOUSE APPOINTING AUTHORITY: You may be eligible for an appointment under the Military Spouse Appointing Authority if you are a spouse of: 1) an active duty member of the armed forces; 2) a service member who is 100% disabled due to a service-connected injury; or 3) a service member killed while on active duty. Each of these categories has different eligibility criteria that must be met. Individuals applying for consideration under this authority MUST provide the applicable supporting documentation (e.g., documentation verifying marriage, copy of your spouse's active military orders, DD-214, copy of a statement from the Department of Veterans Affairs or a branch of the military certifying the service member's service-connected disability rating, DD-1300, etc.). You may receive only one noncompetitive appointment to a permanent position.
IF YOU ARE APPLYING AS A CTAP/ICTAP ELIGIBLE: YOU MAY ONLY APPLY TO THE DUTY LOCATION IN WHICH YOU WERE DISPLACED.
Announcement is open to multiple locations. Applicants are limited to selecting ONE location only. The actual salary will be set based on the grade, step, and location of the selectee(s) and/or position. You may be expected to report for work at a local USCIS facility based on the needs of the hiring office. View the 2023 Locality Pay Charts for more information.
To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on 06/05/2023 to receive consideration. The application process is as follows:
Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. Your status will be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Track this Application." We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
Telework: USCIS provides telework opportunities for eligible employees serving in positions approved to work at an alternate work site in accordance with agency policy. Teleworkers are required to work at the official worksite at least two days during each bi-weekly pay period. Teleworkers are expected to work during dismissals and closures or request leave.
USCIS may fill one or more positions using this vacancy.
Additional information pertaining to your interest and availability for this position may be needed after the closing date of the job opportunity announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.
Conditions of Employment Reminder: If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/726440800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.
U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. We uphold America's promise as a nation of welcome and possibility with fairness, integrity, and respect for all we serve. Visit uscis.gov/careers for more information.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Common definitions for hiring terms found in this announcement.
