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Supervisory Program Manager

Department of Labor
Employment and Training Administration
This job announcement has closed

Summary

The Employment and Training Administration (ETA) contributes to the more efficient functioning of the U.S. labor market by providing high quality job training, employment, labor market information, and income maintenance services primarily through state and local workforce development systems. 

This position is outside the bargaining unit.

Overview

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Job canceled
Open & closing dates
05/03/2023 to 05/25/2023
Salary
$152,527 to - $183,500 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Chicago
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - Occasional travel may be required to attend training or meetings that are not at the duty location.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15 - This position is at the Full Performance level (FPL).
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
DE-23-DAL-ETA-116
Control number
723564200

This job is open to

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Clarification from the agency

Also advertised as job #MS-23-DAL-ETA-116 for status applicants; to be considered for each, apply to BOTH jobs.

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Duties

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  • Manages and directs the work of one or more unit(s)/Division(s). Supervises managers and other employees. Develops robust recruitment strategies; interviews and selects candidates for vacancies and initiates other personnel actions; establishes performance standards, evaluates performance, and rates subordinate supervisors and employees; initiates disciplinary measures and adverse actions as needed; and supports EEO affirmative action plans and objectives. Creates a work environment that encourages and rewards innovative thinking and problem resolution, formal and informal development of staff, and fairness and equity in recognizing and encouraging opportunities for performance awards, professional development, and general assessment of staff needs and capabilities.
  • Serves as the chief spokesperson and focal point for overall workforce development system activities and issues within the scope of responsibility of the unit(s)/Division(s). Effectively represents the Department and the Regional Office internally and externally. Effectively communicates Departmental and Agency priorities. Promotes and sustains positive relationships with customers, stakeholders, and partners, to include collaboration with various officials from Federal, State, and Local government agencies, in an effort to build support for the overall ETA mission; works to foster understanding between and among these constituencies about how individual missions, goals, and objectives interact and impact service to workers and employers in the region; maintains ongoing contact with internal and external customers to enhance understanding of the impact of workforce development, employment, and training programs and of emerging issues and trends affecting services.
  • Brings together the staff resources of the unit(s)/Division(s) to facilitate the exchange of information. Ensures that staff are knowledgeable of the annual performance metrics, and ensures that products are delivered, and deadlines are met. Ensures that operating plan obligations are met and program performance goals are closely tracked, and prepares suggestions for mid-course corrections. Monitors the performance of the Divisions with respect to the operational plan. Develops and recommends short and long-range program plans taking into consideration management objectives. Communicates work priorities to staff.
  • Coordinates the resolution of issues and implementation of action plans as appropriate, ensuring that all unit/Division efforts are strategically aligned in furtherance of developing an effective workforce development system that benefits America's workers and employers. Plays a lead role in strategic planning, policy development, program operations, and performance accountability for the development and administration of the system. Responsible for establishing long- and short-range plans and projects, identifies and resolves critical operating problems, determines the need for and directs the conduct of special studies and management improvement reviews; approves or disapproves proposals and recommendations submitted.

Requirements

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Conditions of employment

  • Appointment to this position may require a background investigation.
  • Subject to financial disclosure requirements.
  • Requires a probationary period if the requirement has not been met.
  • Requires supervisory probationary period if requirement has not been met.
  • Must be at least 16 years old and a U.S. Citizen.

Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

Notification Concerning COVID-19 Vaccinations.  As required by Executive Order 14043, Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law.  If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency.  The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement.  

Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states:

Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.

Qualifications

Applicants must have 52 weeks (one year) of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service.

Specialized experience is typically in or directly related to the work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and actual experience to perform successfully the duties of the position, and that is typically in or related to the work of the position.

Specialized experience for this position is defined as meeting ALL of the below statements:

1. Applying knowledge of employment and training programs, policies, legislation, regulations, and Uniform Administrative Requirements to the management of Federally-funded grant programs.
2. Managing employment and training programs and activities within an integrated workforce system at the Federal, state, or local level.
3. Working collaboratively and maintaining cooperative relationships with officials in Federal, state, and local government agencies and public entities.
4. Communicating effectively in oral and written presentations to officials, staff, and the general public.
5. Setting goals, managing projects, tracking progress, and evaluating outcomes.
6. Managing staff and financial resources to achieve agency goals and enhance staff performance and professional development.

Education

There is no education substitution for experience at this grade level. 

Additional information

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high quality employment opportunities, and assure work-related benefits and rights for all workers.  As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflect the diversity of the people we seek to serve, and model a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered. 

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATIONADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs.  Employees participating in telework are subject to the terms and conditions of the Department of Labor’s Telework Program.

Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Additional information is available at https://www.opm.gov/policy-data-oversight/pay-leave/pay-and-leave-flexibilities-for-recruitment-and-retention/

Effective December 17, 2022, applicants will no longer have the ability to submit supporting documents via FAX. Applicants will continue to submit supporting documents with the more commonly used methods below:

  • Transfer from USAJobs
  • Upload directly from a computer
  • Submit a picture from a mobile device

If you are unable to use any of the methods listed above, please reach out to the HR Specialist shown in the contact information section of the vacancy.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

  • Technical Competence - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
  • Interpersonal Skills - Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
  • Leadership - Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
  • Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience
  • Oral Communication  - Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.

The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled.  Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered "well-qualified." Be sure to review DOL Account Eligibility Questions #24 to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation. Click Application of Veterans Preference for Category Rating Jobs for more information.


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