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Park Guide

Department of the Interior
National Park Service
Multiple Parks
This job announcement has closed

Summary

The advertisement closing date has been updated to 5/5/23.

The Pacific West Region is recruiting for full-time permanent and career seasonal Park Guide positions with the National Park Service. These positions are intended to support permanent staff in the Division of Interpretation and Education.

Open to the first 250 applicants or until 05/05/2023 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Overview

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Hiring complete
Open & closing dates
04/19/2023 to 05/05/2023
This job will close when we have received 250 applications which may be sooner than the closing date. Learn more
Salary
$18.06 to - $29.06 per hour

Refer to "Duties" section for more information on applicable duty location pay scales.

Pay scale & grade
GS 5
Locations
Danville, CA
1 vacancy
Martinez, CA
1 vacancy
Richmond, CA
1 vacancy
Hagerman, ID
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent - Some positions are permanent, career-seasonal and require periods of non-pay.
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
PW-1549-CMBO-23-11915713-MP
Control number
720402400

This job is open to

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Clarification from the agency

Current and former Federal employees with status, or who are reinstatement eligible; veterans eligible under the VEOA authority, or who are 30% or more disabled; applicants eligible under special appointing authorities such as individuals with targeted disabilities, certain military spouses, time-limited (temporary and term) employees of a land management agency eligible for permanent positions under the Land Management Workforce Flexibility Act, PLC, former Peace Corps and Vista Volunteers, etc

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Duties

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Full-time permanent Park Guide positions with the National Park Service are part of a four-park complex located in Central Contra Costa County east of San Francisco Bay. The duty stations would be one of the following locations: John Muir NHS (JOMU), Martinez, California, Eugene O'Neill NHS (EUON) Danville, California, or Rosie the Riveter WWII Home Front NHP (RORI) Richmond, California.

Full-time Career-Seasonal Park Guide positions with the National Park Service are located in:
Klondike Gold Rush National Historic Park, Washington (KLSE): non-pay time is approximately: November - December or January - February
Hagerman Fossil Beds National Monument, Idaho (HAFO): non-pay time is approximately October - February
Lake Roosevelt National Recreation Area, Washington (LARO): non-pay time is approximately mid-November to mid-January.

Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis, and are subject to release/recall procedures for non-pay status. You will work no less than 6 months per year. Each duty location has identified their anticipated non-pay status above.

Major Duties:

  • The incumbent will be the "public face" of the National Park Service.
  • Presents interpretive and education programs.
  • Greets visitors, provides information, gives formal and informal presentations, and directions.
  • Independently operates a visitor center and advises visitors of the regulations governing visitation to the park sites and the need to protect resources.
  • Is responsible for monitoring and reporting the condition of the park resources, working closely with interpretive colleagues, other divisions, and ensuring the safety of visitors, employees and the public.

Salary Information:

View this LINK for the salary for John Muir NHS (JOMU), Martinez, California, Eugene O'Neill NHS (EUON) Danville, California, or Rosie the Riveter WWII Home Front NHP (RORI) Richmond, California

View this LINK for the salary for Hagerman Fossil Beds National Monument, Idaho (HAFO)

View this LINK for the salary for Lake Roosevelt National Recreation Area, Washington (LARO)

View this LINK for the salary for Klondike Goldrush National Historical Park, Washington (KLSE)

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • At RORI, EUON, JOMU, and LARO, you will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
  • If you are a new employee in the Federal government, you will be required to complete a one-year probationary period.
  • You may be required to travel overnight away from home occasionally. You must obtain a government charge card for travel purposes.
  • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.

Qualifications

All qualifications must be met by 11:59 PM EST when the applicant cut-off is reached (which may be sooner than 05/05/2023).

Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

To qualify for this position at the GS-5 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-4 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience include, but are not limited to, Park Guide or tour leader; naturalist; environmental educator or teacher; or other similar work. You must include hours per week worked.

-OR-

EDUCATION: Successful completion of at least four years of education above high school (120 semester hour or 180 quarter hours) leading to a bachelor's degree with courses related to the occupation such as American history, science, public speaking, parks and recreation, education or communications. You must include transcripts.

-OR-

COMBINATION: Successful completion of a combination of education and experience as described above. (NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience). For example, I have 6 months of the specialized EXPERIENCE described above (50% of the experience requirement), and 3 years of college study from an accredited institution (50% of the qualifying education) which included at least 12 semester hours of related coursework as specified in EDUCATION above (50% of the related coursework required).

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

ICTAP/CTAP Statement: Current surplus and current or former displaced Federal individuals who have special prior­ity selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

For additional information regarding the positions, please contact:
John Muir-Wendy Solis, wendy_solis@nps.gov
Rosie the Riveter-Kelli English, kelli_english@nps.gov
Eugene O'Neill-Hilary Grabowska, hilary_grabowska@nps.gov
Klondike Gold Rush-Charles Beall, charles_beall@nps.gov
Hagerman Fossil Beds-Sandra Gladish, sandra_gladish@nps.gov
Lake Roosevelt-Denise Bausch, denise_bausch@nps.gov

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Physical Demands: The work requires standing for long periods of time, walking for long distances, climbing and descending steep inclines, bending, and lifting moderately heavy items. Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs.

Working Conditions: Work is performed both indoors and outdoors resulting in exposure to a variety of weather conditions.

The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

Your qualifications will be evaluated based on your responses to the online assessments completed during the application process. You will be assessed on the following competencies (knowledge, skills, abilities and other characteristics):
- Attention to Detail
- Customer Service
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Oral Communication
- Reading Comprehension
- Self-Management
- Stress Tolerance
- Teamwork


In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

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