This position is located in Management Services, Customer Strategy Directorate, Organizational Effectiveness Group (AJG-C1). This group is the Air Traffic Organization's (ATO) shared service provider focused on organization development practices and strategies to help increase organizational performance and to facilitate change. This Group expands the efficiency and effectiveness of ATO’s people and offices through both, strategic and tactical partnerships.
Summary
This position is located in Management Services, Customer Strategy Directorate, Organizational Effectiveness Group (AJG-C1). This group is the Air Traffic Organization's (ATO) shared service provider focused on organization development practices and strategies to help increase organizational performance and to facilitate change. This Group expands the efficiency and effectiveness of ATO’s people and offices through both, strategic and tactical partnerships.
The salary listed above includes a 32.49% locality payment for the Washington, DC metropolitan area.
Pay scale & grade
FV J
Location
Many vacancies in the following location:
Washington
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
The Psychologist applies professional knowledge of psychological principles, theories, methods or data to evaluate practical situations, organizational behavior and performance challenges to develop a planned approach to change within the ATO. Identifies job requirements and assesses staff for their ability to meet those requirements. Examines the relationships among employees and how it affects both employees and business performance. Works with clients to guide them in understanding and diagnosing complex, interrelated organizational and business challenges/needs and the root causes. This work affects the overall organizational health and effectiveness of the ATO.
The principal technical specialist leads multi-disciplinary project management teams on Organizational Development (OD) process improvement/change management projects involving client relationship building and team start-up. Applies comprehensive technical knowledge of organizational development and change management principles to define and adopt corporate strategies, structures, procedures and technologies, and to handle changes in external conditions and the business environment. Assists in developing and creating organizational-wide effectiveness by challenging and changing current practices.
Uses skill conducting complex research projects, the Psychologist leads comprehensive and conceptually related initiatives and programs within a specific organization. Has an understanding of new and innovative approaches, methodologies, and/or techniques , to solve complex problems and create improved technical processes or systems for upward employee feedback to design appropriate learning strategies, close cultural gaps, and inform executive management. Conducts background research and collecting data to maximize the collective efforts of all people involved in the change, and to minimize the risk of implementation failure. Develops models and methods of research and analysis to review initiatives and strategies for organizational effectiveness, and to report on the success of intended outcomes.
The Psychologist applies experience developing and implementing change management solutions to include embedding collaborative skill sets, and leveraging best practices to drive cultural transformation within a technical work environment and/or systems. Conducts studies and surveys to analyze business needs and to identify performance and cultural gaps to determine the root cause, including skills and knowledge deficiencies with managers and teams at all levels of the organization. Identifies key issues and challenges. Prepares complex research findings, which documents the results and recommend change to policies, procedures and management systems. Ensures that all organizations are aligned to ATO vision, mission and goals.
Contacts are internal and external to Management Services. Often represents the Federal Aviation Administration as a point of contact on OD processes that increase engagement, address real-time challenges, and improve the way business is done. Communicates results of work group meetings and studies to senior management throughout the ATO. Applies skill facilitating multi-disciplinary project teams to evaluate organizational design to increase efficiency and effectiveness. Presents briefings to obtain consensus/approval of policies and results of studies. Uses experience strengthening alignment across programs and institutionalizing processes to advance long-term organizational goals, deliver immediate needs, and to facilitate delivery of customized solutions. Coordinates significant technical matters with external groups such as the National Air Traffic Controllers Organization (NATCA).
Selective Service Registration is required for males born after 12/31/1959.
This position has a positive education requirement. Transcript(s) required.
Qualifications
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
Specialized Experience is defined as:
Experience implementing change management solutions within a technical work environments/systems.
AND
Experience conducting background research and collecting data to maximize the collective efforts of all people involved in the change, and to minimize the risk of implementation failure.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position. *
Applicants may be asked to verify information on your application for employment with the FAA.
**All qualification requirements must be met by the closing date of this vacancy announcement. **
Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.
Education
This position has a positive education requirement: Applicants must submit a copy of their college or university transcripts(s) and certificates by the closing date of announcement to verify qualifications. If selected, an official transcript will be required prior to appointment. You may upload these documents with your application in USAJOBS or fax it to fax number provided in the announcement (please include announcement number on each page).
Failure to do so will result in loss of consideration.
Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/accreditation.
Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.S. educational institution in terms of equivalence to a degree acquired at an American college or university. A copy of the evaluation results must be included, otherwise your foreign education will not be considered.
Basic Requirements:
Primary Qualification Method: NOTE: Copy of college or university transcript must be submitted, please fax to and annotate announcement number on coversheet. Applicants must meet the qualification requirements for PSYCHOLOGIST: applicant must have successful completion of a full 4-year course of study in an accredited college or university leading to a Bachelor's degree or higher that included a major in Psychology or equivalent for all specializations except Clinical Psychology and Counseling Psychology.
If you are a current or former Federal employee, and you currently hold or previously held a position classified in the 0180 occupational series, you are not required to submit a college transcript provided you upload a copy of the SF-50, Notification of Personnel Action, verifying your classification in the 0180 occupational series.
Applicants, who are not currently in the 0180 occupational series in the Federal Government and fail to provide a copy of an unofficial or official transcript will not receive further consideration for this vacancy. Upon selection, if not currently employed in the 0180 occupational series, you will be required to submit an official transcript prior to appointment. If you do not have an official transcript (original, with the raised seal), you should contact your school immediately to request it.
Please ensure that you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to newly appointed or reappointed employees. In order to receive consideration for such a benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee.
2. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
3. Management may choose to interview all, some, or none of the referred candidates.
4. This Level 1 (Low Risk) position requires favorable adjudication of a National Agency Check and Inquiries (NACI) background investigation prior to appointment.
5. THIS VACANCY IS NOT OPENED TO VETERANS' RECRUITMENT ACT (VRA) APPLICANTS AS THE POSITION EXCEEDS THE FV-G/FG-11 LEVEL.
6. This announcement is limited for the receipt of applications. Once at least 100 applications are received, it will close at 11:59p EST on that date, or on the initial closing date, whichever occurs first.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Only supplemental documentation (e.g. transcript, certifications, SF-50, and/or veterans' documentation) will be accepted in combination with your on-line application. These documents must be uploaded or faxed to 202-267-7032 or 1-866-291-3009 on or before the closing date of the announcement. All submitted documents must reference the announcement number.
For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
This position has a positive education requirement; college transcripts are required for ALL candidates newly appointed to the FAA in the 180 series.
College transcripts must be submitted from current FAA employees applying for internal vacancies if they have never held a position in the, 180 series with the FAA.
College transcripts are not required from current FAA employees who are currently occupying a 180 series.
If selected, official transcripts are required prior to employment.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
AHF-110
Washington, DC 20591
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Only supplemental documentation (e.g. transcript, certifications, SF-50, and/or veterans' documentation) will be accepted in combination with your on-line application. These documents must be uploaded or faxed to 202-267-7032 or 1-866-291-3009 on or before the closing date of the announcement. All submitted documents must reference the announcement number.
For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
This position has a positive education requirement; college transcripts are required for ALL candidates newly appointed to the FAA in the 180 series.
College transcripts must be submitted from current FAA employees applying for internal vacancies if they have never held a position in the, 180 series with the FAA.
College transcripts are not required from current FAA employees who are currently occupying a 180 series.
If selected, official transcripts are required prior to employment.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
AHF-110
Washington, DC 20591
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
