This position is a Supervisory IT Specialist, GS- 2210-15 working as the Chief, Enterprise, Engineering and Infrastructure Operations Division, Information Resources and Technology Management with the U.S. Fish and Wildlife Service.
Summary
This position is a Supervisory IT Specialist, GS- 2210-15 working as the Chief, Enterprise, Engineering and Infrastructure Operations Division, Information Resources and Technology Management with the U.S. Fish and Wildlife Service.
Please Note: If selected you may be placed at a regional office, field office, current duty station or a current remote duty station at the discretion of management. Additional questions regarding placement should be reserved for the interview process.
As a Supervisory IT Specialist your duties will include but are not limited to the following:
Serves as the Chief, Enterprise, Engineering, and Infrastructure Operations Division, with managerial responsibility for implementing the policies, procedures, programs and strategies governing the planning and delivery of IMT services throughout the Service.
Provides technical expertise, overall program management support; and technical direction for the Service-wide operational environment, including logical and physical data architecture, service architectures, systems software, data management systems and services; data interchange service, IT security architecture, quality assurance, technical risk management, and configuration control.
Manages work to be accomplished by subordinates, including formulating and developing short and long-range planning and technology policies that increase levels of service in the following Service Delivery Areas (SDAs): Network operations center operations and business management liaison support; and Enterprise Operations, to include configuration management, hosting and system administration, communications services and security operations.
Advises the Assistant Director (AD) and Deputy AD (DAD) for IRTM and other senior FWS officials on the utilization, and management of information technology and resources consistent with law and the Service's priorities, focusing management attention on value-added uses of information technology that maximally supports mission and operations.
Communicates highly technical aspects of the Service's IMT infrastructure to managers, stakeholders and vendors. Works closely with subordinate branch chiefs and project managers to ensure that the operational infrastructure is consistent with requirements.
Serves as the FWS Senior Technology Advisor (STA) at department level meetings regarding implementation of programs that impact not only FWS but other bureaus. The intent is to seek consistency in application of programs and policy.
Oversees the implementation of bureau-wide technology in FWS to include Enterprise Infrastructure, End User Services, Information Security, Information Management, Cloud Adoption, and Service Automations.
In coordination with the FWS DACIO, develops strategic goals and implements strategic technical change, both within and outside the organization. Establishes an organizational concept of operations and acts as the strategic guide to enable optimization of information exchange in a science research environment.
Resume (See "Required Documents"). Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all information is provided on resume.
Eligibility and Supporting documents - You will ONLY be considered for the eligibilities that you select "yes" to AND submit the required supporting documentation, as listed in the Required Documents section.
Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F.
Suitability for employment, as determined by background investigation.
Driver's License: Selectees MAY be required to possess and maintain a valid State driver's license at all times during their tenure.
Supervisory Probationary Period: Selectees who have not previously completed a supervisory probationary period, will be required to serve a one-year supervisory/managerial probationary period for this position.
Notice of Financial Disclosure Report Requirement: This position is subject to a financial disclosure requirement and you will be required to complete either OGE Form 278e or OGE Form 450 as applicable within 30 days of your appointment
Individuals assigned male at birth after 12-31-59 must be registered for the Selective Service. To verify registration visit SSS.gov.
Qualifications
Only experience and education obtained by 03/02/2023 will be considered.
In order to qualify for this position, you must possess the Minimum Qualification.
Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
Minimum Qualifications for the 15-grade level: One year of Specialized experience equivalent to at least the GS-14 grade level in the Federal Service. Examples of specialized experience may include: Experience coordinating and collaborating as the Senior Technology Advisor at Department level meetings to analyze approaches to seek consistency in application of programs and policy and advising management of concern regarding the major aspects of Information Technology (IT); leading or supervising an organization or team responsible for network operation, configuration management, hosting and system administration, communications services, and security operations; overseeing the implementation of bureau-wide technology to include Enterprise Infrastructure, End User Services, Information Security, Information Management, Cloud Adoption, and Service Automations and; planning and evaluating work to be accomplished by subordinates.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time In Grade Requirement: Applicants must meet both eligibility and qualification requirements for the position of interest by the closing date of the JOA. Specifically,
i. Area of Consideration.
ii. Time-in-grade (TIG) requirements as specified in 5 CFR 300, Subpart F.
iii. Time after competitive appointment as specified in 5 CFR 330.502.
iv. Qualification requirements outlined in OPM's Qualifications Standards for General Schedule Positions or for Federal Wage System (FWS), wage grade positions, applicants are evaluated using the OPM Job Qualification System for Trades and Labor Occupations and the job element examining method. Your SF-50 will be used to confirm you meet all requirements.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.
Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.
Education
Not Applicable
Additional information
PCS INFORMATION:
No PCS entitlements authorized
Telework:
This position is suitable for telework and may be allowed to telework with supervisory approval.
Career Transition Assistance Plan (CTAP): Department of Interior (DOI) Career Transition Assistance Plan (CTAP) procedures apply in filling this vacancy. CTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/"
The Land Management Workforce Flexibility Act (LMWFA),P.L. 114-47, allows certain individuals who currently or formerly were under time-limited competitive appointments at certain land management agencies to compete under merit promotion procedures.
Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance (dates should match the dates on the SF-50s).
Current appointees:
Must have been hired under competitive examining procedures to a time limited appointment with a land management agency;
Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND
Must have performed at an acceptable level.
Former appointees:
Must have been hired under competitive examining procedures to a time limited appointment with a land management agency;
Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years;
Must apply for position within 2 years after separation;
Must have been separated for reasons other than misconduct or performance; AND
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you meet the qualifications your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. Note: If, after reviewing your resume and supporting documentation, a determination is made that you have inflated your qualifications which resulted in you being listed in the highest quality category, you may lose consideration, or be assigned to a lower quality category for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Mastery of and skill in applying advanced IMT principles concepts, methods, standards and practices sufficient to accomplish assignments such as: develop and interpret policies, procedures and strategies governing the planning and delivery of IMT services throughout the Service. Possesses skill and knowledge sufficient to: provide expert technical advice, guidance and recommendations on critical IT issues: apply new developments to previously unsolvable problems; and make decisions or recommendations that significantly influence important Service IMT policies and program; manage projects that have a significant impact on the delivery of customer support services.
Mastery of, and skill in applying, knowledge of the interrelationships of multiple IMT specialties; the Service's IMT architecture, new IMT developments and applications; emerging technologies and their application to business processes; IMT security concepts, standards and methods sufficient to accomplish assignments such as: 1) ensure the integration of IMT programs and services; 2) develop solutions to integration/interoperability issues; and 3) design, develop and manage information systems that meet current and future business requirements.
Expert knowledge of management and supervisory principles and practices to provide leadership; to direct and motivate employees; to plan, organize and direct work; and, to implement organizational change.
Ability to create and maintain an inclusive workplace environment that fosters development of others, facilitates cooperation and teamwork, and supports the constructive resolution of conflicts.
Expert knowledge of and ability to develop a strategic vision; build a shared understanding and commitment with others; influence others to translate a strategic vision into action; and act as a catalyst for organizational change.
Management skills to formulate objectives and priorities; implement strategic plans consistent with the long-term interests of the organization in a global environment; capitalize on opportunities; and manage risks; as well as to develop objectives, set priorities, and delegate work; establish metrics for accomplishment of work in accordance with established controls systems and rules; and establish and implement accountability systems for the attainment of high quality, timely and cost-effective results for self and others.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must submit a complete application package. We will not make assumptions about your experience and/or education.
Required Documents:
1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, and description of job duties. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here. Your experience needs to address every required qualification. Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.
2. SF-50: (non-award), or equivalent Notification of Personnel Action if you are a current or former Federal employee. Your SF-50 (non-award) must show tenure code 1 or 2 in block 24, and position occupied code 1 (competitive service) in block 34. If you have previously held a higher grade than the grade/position you currently occupy, you must submit a copy of the last non-award SF-50 you received for that position.
Note: Federal employee who has reinstatement eligibility please review the How to Apply for Reinstatement page for all required documents.
If you have any questions regarding which SF-50's to submit, it is highly recommended that you contact the person listed on this vacancy announcement before the closing date.
Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment if you are requesting to be considered Land Management Workforce Flexibility Act eligibility. For Public Land Corp eligibility, a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service is required for verification of eligibility.
3. Performance Appraisal: Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
Additional Documentation if applicable:
1. Cover Letter
2. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
3. CTAP Documentation: If you are applying under CTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP eligible.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Note on Expanded Telework Posture: Due to COVID-19, the USFWS is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement in accordance with the Department's reentry procedures provided by your Servicing Human Resources Office. At that time, you may be eligible to request to continue to telework one or more days per pay period depending upon the terms of the Department of the Interior's telework policy.
Review the appointment eligibility criteria in the application preview linked below: The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text.
To apply for this position, you must provide a complete Application Package. See required documents section.
Click 'Apply' to create an account or log in to your existing USAJOBS account.
Please ensure you check the acknowledgement checkbox then click the Submit Application button to submit your application.
Applications must be received by 03/02/2023 , 11:59pm ET to receive consideration.
Check application status by logging into your USAJOBS account, in Applications tab, click the position title you applied to for the status. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Division of Human Resources
5275 Leesburg Pike
Falls Church, VA 22041
US
Next steps
Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.
You will be notified if this job is filled or canceled. Timelines for this process vary widely.
You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must submit a complete application package. We will not make assumptions about your experience and/or education.
Required Documents:
1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, and description of job duties. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here. Your experience needs to address every required qualification. Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.
2. SF-50: (non-award), or equivalent Notification of Personnel Action if you are a current or former Federal employee. Your SF-50 (non-award) must show tenure code 1 or 2 in block 24, and position occupied code 1 (competitive service) in block 34. If you have previously held a higher grade than the grade/position you currently occupy, you must submit a copy of the last non-award SF-50 you received for that position.
Note: Federal employee who has reinstatement eligibility please review the How to Apply for Reinstatement page for all required documents.
If you have any questions regarding which SF-50's to submit, it is highly recommended that you contact the person listed on this vacancy announcement before the closing date.
Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment if you are requesting to be considered Land Management Workforce Flexibility Act eligibility. For Public Land Corp eligibility, a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service is required for verification of eligibility.
3. Performance Appraisal: Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
Additional Documentation if applicable:
1. Cover Letter
2. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
3. CTAP Documentation: If you are applying under CTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP eligible.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Note on Expanded Telework Posture: Due to COVID-19, the USFWS is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement in accordance with the Department's reentry procedures provided by your Servicing Human Resources Office. At that time, you may be eligible to request to continue to telework one or more days per pay period depending upon the terms of the Department of the Interior's telework policy.
Review the appointment eligibility criteria in the application preview linked below: The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text.
To apply for this position, you must provide a complete Application Package. See required documents section.
Click 'Apply' to create an account or log in to your existing USAJOBS account.
Please ensure you check the acknowledgement checkbox then click the Submit Application button to submit your application.
Applications must be received by 03/02/2023 , 11:59pm ET to receive consideration.
Check application status by logging into your USAJOBS account, in Applications tab, click the position title you applied to for the status. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Division of Human Resources
5275 Leesburg Pike
Falls Church, VA 22041
US
Next steps
Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.
You will be notified if this job is filled or canceled. Timelines for this process vary widely.
You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
