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Lead Dispatcher (Public Safety)

Department of the Interior
Interior, Bureau of Indian Affairs
This job announcement has closed

Summary

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This position is located with the Bureau of Indian Affairs, Office of Justice Services, District 4-Ute Mountain Ute Agency in Towaoc, CO. Do you have experience performing as a radio net controller, transmitting and receiving law enforcement communications traffic? If so, this job could be for you!

This position is being re-advertised.

Overview

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Hiring complete
Open & closing dates
12/08/2023 to 12/22/2023
Salary
$46,696 to - $60,703 per year
Pay scale & grade
GS 7
Location
1 vacancy in the following location:
Towaoc, CO
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
Yes
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
ST-23-11824571-CAWV-CC
Control number
703806100

Duties

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  • Operates a multi-frequency, multi-agency radio console with several paging systems, cross-frequency patching, and phone patching. Operates within a number of public safety computer networks and NCIC/NLETS.
  • Coordinates, monitors, and assists with operations via telephone and radio between a variety of agencies and personnel.
  • Records and maintains all radio transmissions and significant telephone situations.
  • Determines priority of response and initiates appropriate response of law enforcement.
  • Gather all pertinent information for the call to determine whether it requires dispatching a vehicle, vessel or aircraft.
  • Performs general communications center duties such as filing, typing, copying, scanning, maintaining updated information, shredding of designated paper work, or providing copies of case incident reports to authorized individual or entities.
  • Planning, organizing, coordinating, and facilitating of the technical and program work of the Dispatch Center.
  • Provides overview and quality control of the work of the team to ensure that technical requirements and specifications are met.
  • As shift lead and senior technical dispatcher, coaches and leads the efforts of the team.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • Indian Preference applies
  • You will be required to have federal payments made by Direct Deposit
  • You may be required to successfully complete a probationary/trial period
  • A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
  • If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
  • Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 4 year period immediately preceding submittal of GSA Form 3607.
  • This position is subject to both pre-employment and random drug testing as a condition of employment. Applicants will not be appointed to the position if a verified positive drug test is received.
  • Relocation/Recruitment incentives may be offered for this position in accordance with agency policy.

Qualifications

GS-07:
To qualify for the GS-07 grade level, you must have one year specialized experience at or equivalent to the GS-06 grade level performing the following: 1) serving as a senior operator to receive and transmit law enforcement communications on a multi-frequency radio network; 2) navigating the National Crime Information Center (NCIC) database; and 3) maintaining records of radio transactions, law enforcement actions, and reports.

All qualification requirements must be met by the closing date of this announcement.

Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.

Education

This job does not have an education qualification requirement.

Additional information

All new hires earn the beginning salary of their pay grade (Step 1). See applicable 2023 Salary Tables here.

The full performance level of this position is GS-07. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed.

TELEWORK: Indian Affairs has determined that the duties of this position are suitable for situational telework only during an emergency or natural disaster.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp .

Under the Land Management Workforce Flexibility Act (LMWFA) two groups of individuals are eligible to apply under this announcement: current and/or former employees serving or who have served under time-limited competitive appointments at land management agencies. Land Management Agencies include: Bureau of Indian Affairs, Bureau of Land Management, Bureau of Reclamation, U.S. Fish and Wildlife Service, National Park Service, and U.S. Forest Service.

  • Current appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND 3) must have performed at an acceptable level during each period of service.
  • Former appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; 3) must have separated for reasons other than misconduct or performance; AND 4) must have performed at an acceptable level through the service period.

Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: https://www.usajobs.gov/Help/; Vets Info Guide: http://www.fedshirevets.gov/.

Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume will be evaluated after the closing date of 12/22/2023 to determine whether you meet the minimum qualification requirements for this position described above. Qualified candidates will then be further evaluated to assess the quality, depth, and complexity of your accomplishments, experience, and education in relation to the competencies or knowledge, skills, and abilities required for the position as demonstrated by your responses to the assessment questions. Competencies measured include:

  • Leadership
  • Oral Communication
  • Public Safety and Security
  • Telecommunications

We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If your responses to the assessment questions cannot be supported by your resume, your score may be adjusted to more accurately reflect your experience.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Qualified Indian preference candidates competing outside of merit promotion procedures will be referred to the hiring manager in order of veterans' preference.

Due weight will be given to performance appraisals and awards during the interview/selection process conducted by the hiring manager. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.

You may preview the assessment questions here in the https://apply.usastaffing.gov/ViewQuestionnaire/11824571. Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the date the certificate was issued.

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