The Office of Aerospace Medicine (AAM) develops and manages medical programs in support of Aviation Safety. The Medical Record Technician provides support of the day-to-day operations of the Aerospace Medical Certification Division (AMCD), by performing basic and routine tasks. The position typically supports the work of other employees and contributes to the activities and mission of the AMCD.
Summary
The Office of Aerospace Medicine (AAM) develops and manages medical programs in support of Aviation Safety. The Medical Record Technician provides support of the day-to-day operations of the Aerospace Medical Certification Division (AMCD), by performing basic and routine tasks. The position typically supports the work of other employees and contributes to the activities and mission of the AMCD.
Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Also open to former permanent excepted service federal employees eligible under an interchange agreement. Current or former permanent federal employees must have met a one year probationary period or trial period in the competitive or excepted service. Applications will be accepted from preference eligibles and veterans who are honorably discharged from the Armed Forces after completing at least 3 years of continuous active duty service.
The Aerospace Medical Certification Division is responsible for the medical certification of airmen, this position is in support of the records maintenance and appropriate handling of those records.
Performs basic and routine tasks in support of a professional, technical, or specialized occupation under the general direction of a manager, project/program manager, team leader, or more experienced employee. Assists managers and other employees in day-to-day operations. Processes incoming mail requests for medical records, correspondence, medical and legal reports, medical study films, x-rays, etc. Required to query the Document Imaging Workflow System (DIWS) and other databases to determine appropriate action.
Applies limited experience and detailed knowledge of the Freedom of Information Act (FOIA), and Privacy Act (PA), as well as rules and regulations applicable to the handling of airmen medical records to accomplish tasks. Has some understanding of how administrative assignments contribute to the activities of the organizational unit. Typical assignments include using general knowledge of medical and legal terminology, medical records structure, documentation requirements to: compile abstracts of medical data, redact information and apply the exemptions according to the Privacy Act and FOIA, tract records using multiple systems, and analyze data recalling files from National Archives and Records Administration, ensuring completeness of medical records; preparing correspondence within a 20 day suspense period; providing written or oral explanations of administrative policies; determining information needed, and whether it may be released; maintaining airmen medical records. Calculates charges for non-certified and certified medical records.
Demonstrates some independence in planning time, but frequently coordinates with a manager, project/program manager, team leader, or more experienced employee to prioritize tasks, and use assigned resources. Sorts and prioritizes requests for the release of airman medical records concerning Airman Medical Certification. Determines if the request is PA or FOIA, evaluates the request and whether it is adequate to cover the requested information.
Responsible for creating, signing, and printing correspondence to airman and all the requesters. Prepares consultant abstracts, Washington/Regional transmittals and DOT sealed Certificate of True Copies to accompany records being released.
Many requests for release are governed by more than one regulation, which requires a thorough review of each case for determination of release based on set guidelines and conditions of the release to ensure all disclosures are legally authorized. Technician must also examine and understand complex legal documents, such as revocation, subpoenas, court orders, etc. Works under general instructions provided by a manager, project/program manager, team leader, or more experienced employee.
Work activities typically support the work of other employees and contribute to the activities of the organizational unit and the major subdivision.
Review the Additional Information Section of this vacancy announcement for important information regarding your COVID vaccine status.
US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents)
A one-year probationary period may be required.
Successful completion of a security investigation will be required.
See Required Documents & Additional Information.
Qualifications
OPM Group Coverage Qualification Standards for Clerical and Administrative Support Positions.
To qualify at the FV-E (FG/GS-7/8) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-D (FG/GS 3 - 6) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
SPECIALIZED EXPERIENCE may include: Experience with medical terminology; experience with computer software programs to prepare correspondence and tracking documents (i.e., Microsoft Outlook, Microsoft Word and Microsoft Excel); experience compiling, evaluating, and analyzing data; experience working with internal/external stakeholders.
Applicant should include examples of specialized experience in their Work History.
AND
Quality Ranking Factor (QRF): A well qualified applicant will demonstrate experience compiling and reviewing medical documents and/or legal files.
Education
See qualifications required.
Information Regarding KSA's:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and Selective Factor(s), may be further evaluated on the Quality Ranking Factor (QRF), and the KSA's listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
If selected, you will be required to provide information regarding your COVID-19 vaccination status for the purposes of implementing workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
NOTES:
1) Current/former permanent employees of another Federal agency (Competitive or Excepted Service) who have completed a probationary period. Applicants claiming transfer or reinstatement eligibility must submit Notice of Personnel Action (SF-50) or its equivalent to verify status. All applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position/title/series/grade/tenure/organization of record. SF-50 must be received by closing date of this announcement in order to receive consideration.
2) Veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. EVHO eligible MUST upload or fax a copy of a DD Form 214 reflecting three (3) years of continuous active service and character of service to verify eligibility.
3) Some, all or none of the applicants may be interviewed.
4) All applicants MUST apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted.
5) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACORECompensation.htm
6) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
7) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com
8) To confirm receipt of emailed documents, please call 405-954-3969
This is a bargaining unit position. This position is represented by AFGE 2282: Civil Aeromedical Inst AAM-3.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
SF-50 (Notification of Personnel Action) and/or DD214 as indicated below. Documentation such as Notification of Personnel Action (SF-50),Transcripts, Veteran's documentation etc. will be accepted in combination with your on-line application. These documents must be uploaded or emailed to 9-AMC-AHF-C400@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: http://www.archives.gov/st-louis/civilian-personnel/.
Expanded Veterans Hiring Opportunity (EVHO) are those veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAC Regional HR Services Division
6500 S. Macarthur Blvd, HQ Room 155
AHF-C400
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
SF-50 (Notification of Personnel Action) and/or DD214 as indicated below. Documentation such as Notification of Personnel Action (SF-50),Transcripts, Veteran's documentation etc. will be accepted in combination with your on-line application. These documents must be uploaded or emailed to 9-AMC-AHF-C400@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: http://www.archives.gov/st-louis/civilian-personnel/.
Expanded Veterans Hiring Opportunity (EVHO) are those veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAC Regional HR Services Division
6500 S. Macarthur Blvd, HQ Room 155
AHF-C400
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
