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Employee Benefits Investigator & Employee Benefits Investigator (Spanish) - Recent Graduate

Department of Labor
Employee Benefits Security Administration
This job announcement has closed

Summary

The Investigator position provides direct support and assistance to higher level investigators and managers and conducts research on policy, program, and case related issues and questions, and gathers and evaluates data relevant to specific cases. Investigator's plan, direct, and administer a program of enforcement to ensure maximum compliance with the Employee Retirement Income Security Act of 1974 (ERISA) and criminal provisions of the U.S. Code as they relate to employee benefit plans.

Overview

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Reviewing applications
Open & closing dates
12/30/2021 to 02/25/2022
Salary
$59,790 to - $77,728 per year
Pay scale & grade
GS 09
Location
Philadelphia, PA
Many vacancies
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - Investigations may involve travel. Travel will normally be within assigned geographic area; however, incumbent may be assigned at any time to any state as defined in Section 3(10) of ERISA. The incumbent must be able to arrive at the assigned work location(s) timely.
Relocation expenses reimbursed
No
Appointment type
Recent Graduates
Work schedule
Full-time
Service
Excepted
Promotion potential
12 - There is no obligation to provide future promotions if you are selected. Promotions are dependent on your ability to perform the duties at a higher level, meet all the performance requirements, and supervisor’s recommendation to the next grade.
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
PW-22-CHI-EBSA-0067
Control number
628878600

This job is open to

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Clarification from the agency

This is an appointment under the DOL Recent Graduate program. The program duration is one year; agency may then convert to a term or perm position.

Duties

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Reviews and analyzes multiple types of documents and reports of investigation for legal and evidentiary sufficiency and conformity with national enforcement policy. Records this data in appropriate database, with supervisory/senior investigator assistance.

Researches policy, program issues, and questions that have been raised. Analyzes materials, discerns relationships and interrelationships, and reports findings. Develops and prepares reports or oral briefings to provide information/answers to issues and questions; with supervisory/senior investigator assistance.

Conducts or participates in conducting investigations. Includes thorough analysis and gathering of evidence, identification of violations and resolution of issues identified, with supervisory/senior investigator assistance.

Reviews and provides comments on proposed operating plans. Evaluates case activity on an ongoing basis for consistency with plan and policy. Identifies issues, analyzes problems and develops solutions; with supervisory/senior investigator assistance.

Conducts research, collects and develops data reports on enforcement program, administrative operations and accomplishments of the office; with supervisory/senior investigator assistance.

Employee Benefits Investigator (Spanish) regularly use Spanish language translation skills in performing duties listed above and on a as needed basis to assist other office staff; receives assignments involving people who may communicate in native Spanish language and unable to communicate effectively using English language. 

Requirements

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Conditions of employment

  • Must be at least 16 years old and a U.S. Citizen.
  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • For bilingual position, must be able to speak/read/write Spanish language.

This is an appointment under the DOL Recent Graduates program. The program duration is one year. Upon successful completion of the program and at the agency's discretion, the appointee may be converted to a term or permanent position in the competitive service. Appointee must sign a DOL Pathways Recent Graduate Program Participant Agreement. The entire duration of the Recent Graduate Appointment constitutes a trial period. Appointee must be a U.S. citizen in order to be eligible for conversion to a permanent position in the competitive service upon completion of the program. 

We are filling both English and bilingual vacancies. For the bilingual vacancies, applicants will be required to self-certify proficiency in Spanish by responding to a Spanish language question which will be used to determine initial language proficiency.  Applicants who are otherwise qualified and referred must satisfactorily complete an interview to demonstrate their Spanish language proficiency in order to be considered for appointment.

Notification Concerning COVID-19 Vaccinations.  As required by Executive Order 14043, Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law.  If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency.  The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement.

Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.

Qualifications

Applicants must have 1 year of specialized experience equivalent to at least the next lower grade level in the Federal Service or meet the education requirement or have an equivalent combination of education and experience.  Specialized experience is experience in or directly related to the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

For the bilingual vacancies, applicants will be required to self-certify proficiency in Spanish by responding to a Spanish language question which will be used to determine initial language proficiency and also meet the specialized experience or education listed below.  Applicants who are otherwise qualified and referred must satisfactorily complete an interview to demonstrate their Spanish language proficiency in order to be considered for appointment.

Applicants must possess 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 in the Federal Service.

Specialized experience: 

-Experience that provided knowledge of laws, policies, regulations, and precedents.
-Experience participating in investigative projects, audits, etc.
-Knowledge of investigative and auditing principles and techniques.
-Experience in researching and reviewing reports, discovery documents, and other case filings.
-Experience in identifying, analyzing and solving problems, determining accuracy and relevancy of information and generate alternatives.

OR

Master's or equivalent graduate degree, if related;

OR

two (2) full years of progressively higher level graduate education leading to such a degree, if related;

OR

LL.B. or J.D., if related.

Education

To be eligible for an appointment, you must meet the requirement A or B:

A. Completed all requirements for Associates, Bachelors, Masters, Professional, Doctorate, Vocational, or Technical Degree or certificate from a qualifying educational institution within the previous two years;

or

B. Was released or discharged from active duty within the previous two years, where the applicant is a veteran who, due to a military service obligation, was precluded from applying for a recent graduate position during any portion of the two-year eligibility period following completion of his/her degree or certificate requirements, provided that not more than six years have transpired since the applicant completed the requirements for a degree or certificate.

You must submit an academic transcript from your academic institution showing the date that you most recently completed the academic requirements described above. See the "Required Documents" section of this announcement. To use your education as a basis for meeting the Minimum Qualification Requirements (MQR) for this position, you must submit academic transcripts demonstrating that you meet the qualifying educational requirements. If specific course work is required to fulfill the MQR, you must supply transcripts from each academic institution in which the required courses were taken to receive credit for that course work. See the "Qualifications and Evaluations" section of this announcement for more details.

If you do not submit sufficient academic documentation demonstrating that you meet the eligibility and MQR for this position, your application will be deemed incomplete & any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.

If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information or you will be ineligible for further consideration.

Additional information

  • This is an Open and Continuous Announcement.  The final application dispositions will be completed once all of the positions have been filled or the announcement reaches the end of the open period.
  • The first cut-off date for receipt/referral of applications is 1/12/2022. Additional cut-off dates will be: 1/27/2022; 2/11/2022; 2/25/2022 (closing date). 
  • This announcement may be closed early if sufficient applicants apply to fill the anticipated vacancies or may be extended, if needed.

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs.  Employees participating in telework are subject to the terms and conditions of the Department of Labor’s Telework Program.

This job is not 100% telework; it requires employees to report on a regular basis to their assigned office location.

This position is inside the Bargaining Unit.

Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories

Category A - (Best Qualified) Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - (Well Qualified) Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - (Qualified) Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Compliance Inspection: Knowledge of the guidelines, regulations, and procedures associated with compliance inquiries, including application of compliance rules and criteria and ability to make appropriate decisions and issue citations, fines, or orders.

Knowledge/Application of Employee Benefit Plan Law: Knowledge and application of the laws, regulations, court proceedings, precedents, interpretations, and exemptions governing the employee benefit plan community.

Critical Thinking/Problem Solving: Identifies and analyzes problems; determines accuracy and relevance of information; uses sound judgement to generates and evaluates alternatives, and to make recommendations.

Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Technology Application: Uses machine, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

The information you provide on your resume may be verified by a review of your work experience, employment start/end dates/hours worked and/or education, by checking references and through other means (ex. interview). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

Click Application of Veterans Preference for Category Rating Jobs for more information.


To preview questions please click here.

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