Clarification from the agency

Current FAA Employees

As a Management and Program Analyst, he/she uses experience applying analytical and evaluative methods and techniques to issues of customer strategy, employee engagement or organizational health that facilitate the development of written products that articulate, interpret and explain Management Services (AJG) and ATO programs and policies, including supporting content for the ATO minute. He/she provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive. This work directly affects the ATO's strategic alignment, direction and resources to accomplish its’ mission, vision and goals.

As a principal specialist, he/she develops new and innovative approaches, methodologies, and/or techniques to analyze, interpret and integrate information, to identify communication needs, and to develop informational materials that inform customers about new initiatives and programs. He/she applies fact-finding skills and investigative techniques, such as interviews, policy and procedural reviews to write and edit materials, including reports, articles, newsletters, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, speeches, or video scripts to convey complex information throughout AJG and the ATO.

He/she applies knowledge of program/project management principles to plan, execute, and evaluate the effectiveness of AJG information and communication programs. He/she plans, executes, and evaluates the effectiveness of information and communication programs in furthering Directorate goals. He/she creates and maintains project plans, leads team meetings to track progress of specific projects. Develops and updates the program/project plan, schedule, and budget, ensuring schedules are adhered to and tasks are completed as assigned. Analyzes and evaluates project progress, identifies and implements needed improvements or changes. He/she is responsible for writing and copy editing newsletters, articles and other materials for publication and for ensuring that content is factual and accurately reflects ATO policies and practices.

Using knowledge of communication techniques and processes, he/she establishes and maintains an internal and external communications policy between AJG and the ATO. He/she identifies and evaluates communication needs and works to develop and obtain supporting informational materials such as photographs, illustrations, diagrams, graphs, objects, models, slides, charts, pamphlets, exhibits, and live or video recorded speeches or lectures that inform customers about AJG programs, policies, services and activities. He/she applies in-depth experience using desktop and automated programs such as Microsoft Office Suite, including Excel, Power Point, Word, and Visio to apply a consistent set of style, grammar and punctuation practices to reports and documents. Using skill analyzing and presenting data, he/she edits material tailored to specific media and audiences such as surveys and course materials.

Contacts are internal and external. He/she often represents AJG as a principal point of contact to provide advice and guidance on written and visual material and communication policies. Prepares, reviews, and recommends approval of technical and programmatic information and data. Develops briefings to convey strategic vision and/or organizational policies to internal and external audiences.

Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. He/she may be asked to develop new policies, procedures and approaches that take into consideration agency-wide policies and may create new solutions and policy interpretations as situations require. He/she has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the project. The Team Manager typically reviews work only at completion forsuccess in achieving planned results.

Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents)

Qualifications

Candidates must have one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to at least the next lower grade level (FV-I or FG/GS-13) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

SPECIALIZED EXPERIENCE:

Experience applying analytical and evaluative methods and techniques to issues of customer strategy, employee engagement or organizational health to facilitate the development of written products that articulate, interpret and explain programs and policies. AND;

Experience using desktop and automated programs such as Microsoft Office Suite, including Excel, Power Point, Word, and Visio to apply a consistent set of style, grammar and punctuation practices to reports and documents.

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• You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
• Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FORUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
• *Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

• Applicants may be asked to verify information on your application for employment with the FAA.
• **All qualification requirements must be met by the closing date of the vacancy.**

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.