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Building Manager

General Services Administration
Public Buildings Service
This job announcement has closed

Summary

As a Building Manager, you will provide occupants of both Federal Government buildings and privately owned leased space with a safe, secure, clean, and sustainable environment in which to conduct agency business.

Location of position: Public Buildings Service, Northern Service Center, Albuquerque,NM.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Overview

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Reviewing applications
Open & closing dates
02/03/2020 to 02/03/2020
Salary
$74,937 to - $97,422 per year
Pay scale & grade
GS 12
Location
Albuquerque, NM
FEW vacancies
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Travel as needed.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Announcement number
2007129LRMP
Control number
558186300

Duties

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Customer Satisfaction:

  • Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top  management officials of customer agencies and tenants at facilities managed.
  • Works closely with other GSA personnel, customer agency personnel and  contractors in the planning, design,  renovation, construction, alteration,  operation, maintenance and repair of assigned buildings. 
  • Works with tenant agencies, building  occupants, contractors, appropriate GSA  program experts and other stakeholders to  coordinate sustainability ­related programs  as applicable. 
  • Gathers information to assess the level of customer satisfaction. Data gathering methods used include  tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and  focus groups. 

Contract Administration: 

  • Assists the Building manager with  Managing the contracting and leasing  administration process as needed on behalf of tenant agencies and GSA. Develops  and implements a cost effective quality  assurance plan; monitors contractor's quality control and performance; plans and  oversees the work of on­site contractor personnel; informs the contracting officer of any technical or contractual difficulties encountered; informs the contractor of  failures to comply with technical requirements of the contract.
  • Evaluates any proposed contract changes  and makes recommendations to the Contracting Officer regarding changes in scope of performance standards to  improve service delivery and meet customers’ needs, or changes in the site conditions; performs final inspection of completed work against contract  requirements and approves or rejects the final product in whole or in part. 

Building/Facility Management:

  • Serves as the Assistant Building manager  of the day to day operations of a  designated building or groups of buildings  within the GSA inventory. The facilities  managed consist of large sized office buildings in a metropolitan area and/or smaller buildings scattered throughout a portion of a State.
  • Manages or assists Building Manager with  building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and  security in GSA-­owned and leased  buildings assigned.  Promotes and  monitors efficient occupant space  utilization, energy and water conservation,  sustainability and environmental hazards  programs, and fire and security protection.
  • Manages grounds and exteriors including  parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance;  assesses the effect of climate and extreme  environmental conditions and evaluates the performance of grounds and exterior  elements; assesses the need for  alterations in grounds and exterior  elements; and manage the maintenance  and custodial needs of grounds and exterior elements.
  • Monitors, or assists in monitoring,  information and trends related to facility  management technologies and assesses their applicability in assigned buildings;  plans for and oversees the acquisition, installation, operation, maintenance, upgrade, and disposition of components supporting facility management technologies.

Project Management:

  • Directs and/or coordinates the operation of all construction, alteration and repair projects to minimize or ideally avoid adverse impact to customer agencies.  Ensures that customer agencies are aware of the schedule and timing of building related activities that may impact their operation.

Financial Management:

  • Participates and/or assists in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities.
  • Uses Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets. 

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here

The GS-12 salary range starts at $74,937 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service. ​​Specialized experience is defined as evaluating policies and implementing programs related to the operation and maintenance of  medium size (e.g. 500K sq ft), multi level, commercial buildings (or equivalent non­housing high rise building); analyzing the effectiveness and efficiency of building operations, automated systems, and mechanical equipment; establishing and maintaining customer satisfaction programs that include feedback mechanisms used to evaluate the effectiveness of services provided; and managing or monitoring real property budgetary and  financial data.

Additional information

Bargaining Unit status: AFGE

Relocation-related expenses are not approved and will be your responsibility.  

On a case-by-case basis, the following incentives may be approved:

·       Recruitment incentive if you are new to the federal government

·       Relocation incentive if you are a current federal employee

·       Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.  

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities.  Your responses to these questions must be supported by your resume or your score may be lowered.

  • Knowledge of qualitative and quantitative techniques and statistical interpretation required to perform extensive coordination and fact­-finding to identify client agency and building tenants’ facility needs; evaluate and interpret required customer survey responses and other similar data; analyze the effectiveness and efficiency of property management programs and building profitability initiatives; evaluate technical and program data, and to make decisions or recommendations for action based on consideration of all aspects of a problem. 
  • Advanced skills in interpersonal relations and in written and oral communications.
  • Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements.
  • Knowledge of contracting rules and regulations  regarding the technical soundness of contractor ­provided supplies/services/processes  and decisions to ensure services provided meet contract specifications.
  • Comprehensive knowledge of quality assurance and quality control methods and standards.
  • Technical knowledge of building operations and maintenance, including Federal and industry operations and maintenance best practices;  major systems and equipment such as HVAC, controls, mechanical, electrical, plumbing, roofing, structural, elevators, and renewable energy systems.
  • Knowledge of budget formulation and execution processes to include Life Cycle Cost Assessment and Total Cost of Ownership;  project management process; use of building  automation systems (BAS), CAD/CIFM, BIM, advanced metering, CMMS and other data and  technology tools.
  • Ability to integrate knowledge of legal, engineering, architecture, fire and life safety,  physical security, food service, finance, asset  preservation, HVAC, environment, cost estimation, contracting, lease management.
  • Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements.
  • Knowledge of data management and associated performance measures; customer relationship management and communication protocols.

Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.


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