Applications under this job opportunity announcement will be considered under merit promotion (internal competitive) procedures and consideration is limited to those specified above in the “Clarification from the Agency” section. If you are not eligible under this announcement, see announcement number NPC-2020-0204, Lead Clerk, AD-0303, Phoenix-JD-DEU-External, which can be accessed at http://jobsearch.USAJOBS.gov/
Summary
Applications under this job opportunity announcement will be considered under merit promotion (internal competitive) procedures and consideration is limited to those specified above in the “Clarification from the Agency” section. If you are not eligible under this announcement, see announcement number NPC-2020-0204, Lead Clerk, AD-0303, Phoenix-JD-DEU-External, which can be accessed at http://jobsearch.USAJOBS.gov/
Current competitive and excepted service National Processing Center (NPC) employees on a permanent appointment; current permanent competitive service Department of Commerce employees; Career Transition Assistance Plan (CTAP) eligible employees.
This job opportunity is for a Day or Night Shift Lead Clerk position in the Decennial Operations Branch West (DOBW) at the National Processing Center (NPC), U.S. Bureau of the Census located in Phoenix, AZ. This position provides for temporary additional assistance in support of processing activities related to the Decennial Census. This position is included in the bargaining unit.
This job opportunity announcement may be used to fill additional vacancies.
The individual selected for this position will:
Direct employees who perform various control and administrative functions necessary to process the work (e.g., check-in, document preparation, imaging, coding, telephone data collection, quality assurance, etc.).
Interpret and apply instructions from a variety of census related subject matter including procedures and forms.
Resolve problems through research and making effective use of procedures and guidelines.
Complete and assign work based on priority and selective consideration in order to maintain an even workflow through all phases of the operation.
Improve the quality of work processes through the identification and resolution of operational and procedural inconsistencies; document results of problem resolution.
May check in/out and sorting of documents or other materials requiring screening and checking with controls of the incoming materials.
Perform limited typing or computer driven tasks, the nature of which does not require the services of a fully qualified typist.
Lead the work of Clerks including distributing and balancing workloads; keeping in touch with the status and progress of work; estimating and reporting expected time of completion of the work; providing instructions to other employees; providing on-the-job training to new employees; and reviewing work.
Tour of Duty: Monday through Friday, Day or Night Shift available.
Day shift hours range from 6:30 a.m. to 5:30 p.m. No Alternate Work Schedule or other flexible schedules are available.
Night shift hours range from 2:30 p.m. to 12:00 a.m. No Alternate Work Schedule or other flexible schedules are available.
Note: If you are a Competitive Service employee and accept this position, you will be required to convert to an Excepted Service Appointment.
Initial cut-off date for consideration may be as early as January 17, 2020. Applications received after this date will be considered as needed.
Must be a U.S. Citizen and suitable for Federal employment.
If resume is incomplete, applicant may not be considered for this vacancy.
Must be registered for Selective Service, if applicable (www.sss.gov).
You must meet all qualification requirements by the closing date of this announcement.
Physical Demands: While some work is sedentary in nature, there may be frequent walking, standing, stooping, stretching, bending, standing, pulling, and there may be some lifting/pushing of printed materials or other objects weighing up to 40 pounds and occasional lifting/pushing of objects over 50 pounds; extended periods of repetitive motion at a constant speed; and extended periods of standing.
Work Environment: Work is performed in a warehouse environment. The work usually involves moderate risks and discomfort which require special safety precautions while operating and working around the lines and equipment, e.g., paper cuts, paper dusts, machine/forklift noise, various odors, and sometimes subdued lighting.
A one-year probationary period may be required.
Candidates may be required to clear the fingerprint process and initiate the required background investigation prior to final selection.
Qualifications
You qualify if you possess one year of specialized experience that equips you with the skills needed to perform the job duties. Specialized experience is defined as reviewing listings, matching documents to listings, making special hand tallies, sorting documents or other materials requiring screening, coding single items or combinations of reported data and checking with controls of incoming materials.
Education Substitution: Successful completion of 4 full years of study above the high school level in an accredited business, secretarial or technical school, college, or university may be substituted for the required experience. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations, (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Employees on a permanent appointment who were hired through a Recruiting Bulletin, who have not served in their current appointment for at least 90 days, are not eligible to apply. However, if this vacancy is in the same line of work as your current position (same qualification requirements), and selection for this position would not result in a promotion action, the 90 day waiting period does not apply.
Additional information
The following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
Career Transition Assistance Plan (CTAP) candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining a rating of at least 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: http://www.opm.gov/ctap.
CTAP applicants MUST submit the following documents:
A copy of your Reduction In Force (RIF) separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice);
A copy of your latest SF-50 “Notification of Personnel Action”, - noting current position, grade/band level, and duty location;
A copy of your last performance appraisal including rating; and
Any documentation from your agency that shows your current promotion potential.
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, notify the Human Resources Branch. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Branch via the Federal Relay Service, 1-812-218-3610.
The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or any other non-merit factor.
Employees who receive a buyout and subsequently return to positions in a Federal agency within 5 years after the date of separation on which the payment is based, whether by reemployment or contracts for personal service, are generally obligated to repay the full amount of the buyout to the agency that paid it before the individual's first day of reemployment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter, supporting documentation, and dates of employment (mm/dd/yy) on the resume to determine if you meet the qualifications for the position. If you meet the qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) that you completed as part of the application. Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score will be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. If referred, all relevant documents, including performance appraisals and incentive awards submitted with your application package, will be forwarded to the selecting official for review and consideration.
Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.
The scored occupational questionnaire will evaluate you on the following competencies; do not provide a separate written response:
Ability to effectively lead and train employees.
Ability to monitor and assist staff with problem solving and processing operations for survey processing.
Knowledge of surveys being processed and leading staff through the availability of up to date instructions, procedures, forms, and resources.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume showing relevant experience, optional cover letter, and the online questionnaire. Your resume must indicate country of citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume should also list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week, annual salary, and specify the job duties related to the advertised position. For work in the Federal service, include the grade level of the position(s). Your resume will be used to validate your responses to the occupational questionnaire.
Performance Appraisals and Incentive Awards – Submit your most recent performance appraisal with supervisor’s signature showing the official final rating of record and copy/listing of incentive awards received. In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reason.
SF-50, "Notification of Personnel Action," if applicable, supporting current or former federal employee’s eligibility.
Special Hiring Authorities: For further information about special hiring authorities, refer to www.USAJOBS.gov Click on the links at the bottom of the page to obtain detailed information on these special hiring authorities: 1) Individuals with Disabilities 2) Veterans 3) Students and Recent Graduates.
Career Transition Assistance Plan (CTAP) documentation, if applicable. See the "Other Information" section.
Documentation supporting eligibility for non-competitive appointment. (Schedule A disability, 30 percent disabled veteran, certain military spouses, etc.) Benefits
Education: If using education substitution, a combination of experience and education, or the position requires higher education, you must submit a transcript (official or unofficial) or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. If selected, an official transcript will be required prior to appointment. Education completed in foreign colleges or universities may be used to meet the requirements. Refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education’s website - http://www.ed.gov/international/usnei/us/workrecog.doc. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation will result in lost consideration.
You are not required to submit official documents at this time; copies are sufficient.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply online, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov . Enter the job announcement number in the left hand box titled “Keywords” and then click on the SEARCH button. To begin, click the “Apply” button in the middle of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. (After registering in your USAJOBS account and clicking “Submit”, you will automatically transition to the Department of Commerce’s specific site where you will complete your application. You must click “Submit” at the end of the application process to send your applications for consideration.)
To return to a saved application, log into your USAJOBS account at http://www.usajobs.gov and click on "Applications." Click on the position title, and then select “UPDATE APPLICATION” to continue.
If you have problems completing the online application, including problems submitting the supporting documents, contact the Help Desk by e-mail at mgshelp@monster.com or phone at 866-656-6831. The Help Desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. (ET), excluding Federal holidays.
All online applications and supplemental materials must be received by 11:59 p.m. (ET) on the closing date of the vacancy. Applicants are strongly encouraged to submit their applications on line using the application process outlined at www.usajobs.gov. While electronic applications are strongly encouraged, paper applications will also be accepted. Contact the Human Resources Specialist identified in the job opportunity announcement for details and instructions on the process for submitting your paper application. Paper applications and supplemental materials must be received by 4:30 p.m. (ET) on the closing date of the vacancy.
BUREAU OF THE CENSUS
1201 East 10th Street
Building 64G
Attn: Human Resources Branch
Jeffersonville, Indiana 47132
United States
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on “Applications.” The status will be visible next to the corresponding position. The four points of notification are:
Application Received or Application Incomplete;
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
Selected or Not Selected
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after beginning work; or, may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume showing relevant experience, optional cover letter, and the online questionnaire. Your resume must indicate country of citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume should also list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week, annual salary, and specify the job duties related to the advertised position. For work in the Federal service, include the grade level of the position(s). Your resume will be used to validate your responses to the occupational questionnaire.
Performance Appraisals and Incentive Awards – Submit your most recent performance appraisal with supervisor’s signature showing the official final rating of record and copy/listing of incentive awards received. In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reason.
SF-50, "Notification of Personnel Action," if applicable, supporting current or former federal employee’s eligibility.
Special Hiring Authorities: For further information about special hiring authorities, refer to www.USAJOBS.gov Click on the links at the bottom of the page to obtain detailed information on these special hiring authorities: 1) Individuals with Disabilities 2) Veterans 3) Students and Recent Graduates.
Career Transition Assistance Plan (CTAP) documentation, if applicable. See the "Other Information" section.
Documentation supporting eligibility for non-competitive appointment. (Schedule A disability, 30 percent disabled veteran, certain military spouses, etc.) Benefits
Education: If using education substitution, a combination of experience and education, or the position requires higher education, you must submit a transcript (official or unofficial) or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. If selected, an official transcript will be required prior to appointment. Education completed in foreign colleges or universities may be used to meet the requirements. Refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education’s website - http://www.ed.gov/international/usnei/us/workrecog.doc. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation will result in lost consideration.
You are not required to submit official documents at this time; copies are sufficient.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply online, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov . Enter the job announcement number in the left hand box titled “Keywords” and then click on the SEARCH button. To begin, click the “Apply” button in the middle of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. (After registering in your USAJOBS account and clicking “Submit”, you will automatically transition to the Department of Commerce’s specific site where you will complete your application. You must click “Submit” at the end of the application process to send your applications for consideration.)
To return to a saved application, log into your USAJOBS account at http://www.usajobs.gov and click on "Applications." Click on the position title, and then select “UPDATE APPLICATION” to continue.
If you have problems completing the online application, including problems submitting the supporting documents, contact the Help Desk by e-mail at mgshelp@monster.com or phone at 866-656-6831. The Help Desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. (ET), excluding Federal holidays.
All online applications and supplemental materials must be received by 11:59 p.m. (ET) on the closing date of the vacancy. Applicants are strongly encouraged to submit their applications on line using the application process outlined at www.usajobs.gov. While electronic applications are strongly encouraged, paper applications will also be accepted. Contact the Human Resources Specialist identified in the job opportunity announcement for details and instructions on the process for submitting your paper application. Paper applications and supplemental materials must be received by 4:30 p.m. (ET) on the closing date of the vacancy.
BUREAU OF THE CENSUS
1201 East 10th Street
Building 64G
Attn: Human Resources Branch
Jeffersonville, Indiana 47132
United States
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on “Applications.” The status will be visible next to the corresponding position. The four points of notification are:
Application Received or Application Incomplete;
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
Selected or Not Selected
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after beginning work; or, may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
