U.S. flag

An official website of the United States government

How to fix formatting errors

You have the option of copying and pasting text from Word documents into the resume builder to more easily fill in the required information. However, some formatting in these documents may not work in the USAJOBS resume builder. To correct any formatting errors inside your announcement, you must first save the original file in a .txt format.

To do this, go to the Save As option in Word and then choose to save the document as a “Plain Text (*.txt)” file. Open the new file and ensure the text appears in an acceptable format and then copy and paste your resume text into the resume builder.

  • Contact us

    Please use the form below to contact us. We will get back to you within one business day. Your interest and patience are appreciated.

    USAJOBS does not provide direct phone support. The form below will allow you to send an email to the Help Desk where you can request assistance by phone or email.

    All fields are required unless otherwise noted

    Please provide your phone number in case your issue cannot be resolved via email.

    Please do not include your Social Security Number.

    (2000 characters remaining)