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Transportation Operations Specialist

General Services Administration
Federal Acquisition Service
This job announcement has closed

Summary

This position is A Developmental Transportation Operations Specialist (Motor) using a basic foundation of transportation knowledge to independently perform routine administrative and analytical work of the organization.

Location: FAS, Office of Fleet Management (QMD) in Fleet Zone 3 encompassing the following location: Bismarck, ND.

Overview

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Reviewing applications
Open & closing dates
08/22/2024 to 09/05/2024
Salary
$49,025 to - $94,317 per year
Pay scale & grade
GS 07 - 11
Location
Few vacancies in the following location:
Bismarck, ND
Remote job
No
Telework eligible
Yes—Must reside within 50 miles Bismarck, ND local commuting area.
Travel Required
Occasional travel - Occasional Travel may be required for training.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12 - Promotion to the full journeyman level will be based on completion of the Fleet Certification training. Candidates may be non-competitively promoted to the next grade level at management's discretion, based upon satisfactory performance.
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Announcement number
QM-2024-0114
Control number
805950000

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Duties

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This position has job functions that must be executed within a specific geographic location. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home). Positions include routine telework and remote work arrangements that are geographically specific to: Bismarck, ND area. 

This position is a developmental position duties will progress as throughout the grade levels.

Major duties include, but are not limited to the following: 

GS-7

  • Works with higher graded specialists in researching questions related to effective delivery and adequacy of GSA Fleet services. Addresses and resolves a limited range of routine customer problems. Provides input toward first level decisions.
  • Assists in providing maintenance and repair services, including body and mechanical repair, glass replacement, towing and emergency roadside services.
  • As part of a developmental assignment, participates as a team member to coordinate a vehicle rotation program for assigned vehicles by reviewing utilization patterns to achieve maximum efficiency and economy of fleet operations.
  • Maintains management information systems and prepares routine summary reports so that senior staff can identify weaknesses or opportunities for continuous operational improvement of the FMC.

GS 09:

  • Receives, prepares for assignment, and assigns or delivers new replacement vehicles to assigned customer activity locations. Coordinates a vehicle rotation program by reviewing utilization patterns to achieve maximum efficiency and economy of fleet operations. With guidance participates in the initiation of vehicle procurement action on replacement and additional vehicles based on established replacement standards and consultation with using agencies.
  • Ensures GSA-F new replacement vehicles are received, prepared for assignment, and assigned or delivered to customer locations under close guidance from higher graded specialist. Under guidance and through marshaling protocols, ensures GSA-F vehicles are prepared for transport to auction facilities or for reissue. 
  • Assists in determining vehicle repair and maintenance needs and provides initial recommendations to restore vehicles to good operating condition. Upon request and in support of senior specialist, inspects and evaluates major repairs, accident damage, high repair estimates, or complaints concerning quality and timeliness of vendors.

GS 11:

  • Evaluates both governmental and commercial partners’ compliance with regulatory, legislative and GSA-F policy requirements and guidance. 
  • Reviews, measures, and recommends improvements in practices and procedures relating to customer service, cost control, and utilization of vehicles and other resources. Analyzes program areas to identify weaknesses or opportunities for improvement. 
  • Receives, prepares for assignment, and assigns or delivers new replacement vehicles to customer locations. Provides maintenance and repair services, including body and mechanical repair, glass replacement, towing and emergency roadside services. 
  • Assists in evaluating operations to identify maintenance trends and cost reduction opportunities; addresses customer complaints and operational issues; and identifies issues with regulatory, legislative and internal policy requirements and guidance. Inspects and evaluates major repairs, accident damage, high repair estimates, or complaints concerning quality and timeliness of vendors.

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. If you are selected for this position you will be expected to report to the duty station listed on this announcement within 45 days. At that time, you may be eligible to request to telework one or more days a pay period depending upon the terms of the agency’s telework policy.

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with Selective Service if you are a male born after 12/31/1959
  • Must have Valid State Drivers License

If selected, you must meet the following conditions:

  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Serve a one year probationary period, if required.
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Have a valid driver's license

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-07 salary range starts at $49,025 per year.  The GS-09 salary range starts at $59,966 per year. GS-11 salary range starts at $72553.00 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

The salary shown in this announcement includes locality pay. Salary will be determined once the selectee's duty location has been established. To view current locality rates, visit - https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2023/general-schedule 
 

Individual Occupational Requirements:

Undergraduate and Graduate Education: Major study - accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics, nautical science, marine affairs, marine engineering, marine transportation, or other fields related to the position. 

Or

Specialized Experience: This experience must have demonstrated knowledge of fleet operations; familiarity with Federal, State, and municipal regulations governing the use of transportation vehicles; and the maintenance of inventories and cost computations.

In addition to meeting the Individual Occupational Requirements:

To qualify at the GS-07, you must possess one of the following: One year of specialized experience equivalent to the GS-05 level or higher the federal service. Specialized experience is experience assisting with routine assignments pertaining to an individual/established customer base fleet of
government-owned or commercial motor vehicles. This experience must have included:
- inputting and/or maintaining data in an automated system on fleet vehicles, in an assigned area;
- answering fleet customers/clients limited range of routine inquiries;
- assisting with identifying assigned customers’ vehicle requirements;
- researching and/or analyzing fleet operations reports to provide to senior staff.

To qualify at the GS-09, you must possess one of the following: One year of specialized experience equivalent to the GS-07 level or higher the federal service. 

Specialized experience is experience performing routine assignments pertaining to a fleet of government-owned or commercial motor vehicles. This experience must have included:

  • inputting and/or maintaining data on fleet vehicles in an automated system;
  • answering routine inquiries and providing assistance to fleet customers/clients;
  • assisting with identifying customers vehicle requirements;
  • researching and and/or analyzing fleet operations reports.

OR      

A Master’s degree or equivalent graduate degree OR have completed two full years of progressively higher-level graduate education leading to such a degree, with a major in accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics, nautical science, or other fields related to the position.

OR

Combination of graduate level education and appropriate experience that together meet the qualification requirements of this position.

To qualify for the GS-11 you must possess one of the following:

One year of specialized experience at the GS-09 level or higher in the federal service. Specialized experience is experience assisting in managing, purchasing, operating, and/or maintaining a fleet of government-owned or commercial motor vehicles. This experience must have included:

  • maintaining data on fleet vehicles in an automated system;
  • answering inquiries from and providing assistance to fleet customers/clients;
  • identifying customers' vehicle requirements;
  • researching and/or analyzing fleet operations.

OR

A Ph.D. or equivalent doctoral degree or have successfully completed 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Your major study must be in one of the following areas: accounting, business administration, commerce, economics, finance, industrial management, statistics, traffic management, transportation, motor mechanics, or other fields related to the position.

OR

Combination of graduate level education and appropriate experience that together meet the qualification requirements of this position. 

If qualifying based on education, applicants must submit a copy of their college or university transcript(s) by the closing date of announcements to verify qualifications. If selected, an official transcript will be required prior to appointment.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Bargaining Unit Status: This position is eligible for the bargaining unit.

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

On a case-by-case basis, the following incentives may be approved:
  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and

Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. If you are selected for this position you will be expected to report to the duty station listed on this announcement within 45 days. At that time, you may be eligible to request to telework one or more days a pay period depending upon the terms of the agency’s telework policy.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.

  • Knowledge of both standard and special purpose vehicles and equipment to include thorough familiarity with descriptive nomenclature, capabilities and operating characteristics, and maintenance and repair requirements and procedure to ensure efficient levels of customer service.
  • Knowledge of Fleet Management policies, principles, procedures and practices to accomplish the Fleet Management Center’s goals and objectives related to the GSA Fleet program mission.
  • Ability to utilize automated data processing systems in the operation, and analysis of Fleet Management processes.
  • Communication skills and abilities necessary to present recommendations and/or changes based on those supportable conclusions and sound decisions.
  • Knowledge of analytic and evaluative methods, abilities and skills necessary to apply various methods and techniques to identify supportable conclusions, and sound decisions.
  • Ability to develop and maintain working relationships with automotive repair vendors, industry suppliers, customer agencies, and other Fleet Management Center and agency staff.
  • Ability to function independently and effectively in stressful or controversial situations while retaining sound reasoning, independent judgment.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.


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