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Supervisory Workers' Compensation Claims Examiner (District Director)

Department of Labor
Office of Workers' Compensation Programs
Division of Coal Mine Workers' Compensation
This job announcement has closed

Summary

This position is located in the Department of Labor, Office of Workers' Compensation Programs, Division of Coal Mine Worker's Compensation, District offices. The district offices are located in Columbus, OH; Greensburg, PA; Pikeville, KY; and Charleston, WV. The offices are responsible for the field offices in Denver, CO and Johnstown, PA. The district offices direct the operations of the field offices in their assigned region.

This position is outside the bargaining unit.

Overview

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Hiring complete
Open & closing dates
02/27/2024 to 03/04/2024
This job will close when we have received 150 applications which may be sooner than the closing date. Learn more
Salary
$122,198 to - $191,900 per year
Pay scale & grade
GS 14 - 15
Location
4 vacancies in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes
Telework eligible
Not applicable, this is a remote position.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
DE-24-PHIL-OWCP-12302132-SF
Control number
778592600

This job is open to

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Clarification from the agency

Open to all U.S citizens and ICTAP/CTAP eligibles in the local commuting area. Also advertised in MS-24-PHIL-OWCP-12302133-SF for status applicants, ICTAP/CTAP eligibles in the local commuting area, VEOA eligibles, eligible Military Spouses, and Land and Base Management eligibles. To be considered for each vacancy, apply to BOTH jobs.

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Duties

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This position is Outside the bargaining unit.

For the Supervisory Workers' Compensation Claims Examiner (District Director) GS-0991-15:

  • The incumbent actively contributes to and supports a comprehensive and integrated program to ensure effective implementation of benefits under the compensation provisions of the DMCWC program.
  • Provides leadership, oversight, and direction throughout the District Office to adapt and pilot new and improved business processes, methods of workflow, case management, quality control, and information technology improvements.
  • Directs all activities that relate to receiving, reviewing, developing, and adjudicating claims under the Federal Coal Mine and Safety Act of 1969 (FCMSA) that fall within his /her areas of jurisdiction.
  • Serves as an authorized approving officer, with full responsibility, for the certification of all benefit payments in DCMWC cases and for the recovery of money paid when in cases of fraud.

Supervisory Workers' Compensation Claims Examiner (District Director) GS-0991-14:

"The incumbent works under closer supervision while continuing to exercise supervisory and managerial authority assigned for the position. Individual assignments will typically be designed to introduce the incumbent to the full range of duties and responsibilities and will include ongoing training and instruction designed to develop in-depth knowledge and the supervisory competencies required at the full performance level."

Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Requires a probationary period if the requirement has not been met.
  • Candidate required to obtain the necessary security/investigation level.
  • Subject to financial disclosure requirements.
  • Requires a supervisory probationary period if the requirement has not been met.

Qualifications

IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC, PLEASE USE THIS FORMAT MM/DD/YYYY WHEN DATING YOUR EXPERIENCE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR SPECIALIZED EXPERIENCE, DATES OF EMPLOYMENT OR SALARY.

GS-15

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, 14, in the Federal Service.

Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position demonstrating a thorough knowledge of Workers Compensation policies, regulations and processes in order to supervise the processing, adjudication and response of compensation claims and inquiries.

Specialized experience include:
1) Experience providing leadership, oversight, and direction to improve processes, implement change, and achieve organizational goals.
2) Extensive experience in an office, agency or program applying workers' compensation laws, regulations, policies and procedures in a production environment, ensuring that claims are adjudicated fairly, efficiently and properly.
3) Experience in the examination, development, investigation, authorization, allowance or disallowance of claims in commercial, life, disability, benefits administration, or workers' compensation.
4) Delivering well-organized, informative oral presentations and written documents to organization leaders, employees, and the public regarding the adjudication of claims.
5) In addition, the applicant must demonstrate in his or her work experience or training that they possess, or have the potential to develop, the qualities of successful supervision such as communicating objectives, providing guidance and feedback to leadership and staff regarding mission related goals.

*The foregoing may have been gained from: (1) experience in a Federal or State disability, death, workers' compensation, pension, or other similar program; (2) practice of law which included cases related to such programs or (3) experience in an insurance/reinsurance company administering and adjudicating claims in the various commercial lines.

GS-14

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, 13, in the Federal Service.

Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position demonstrating a thorough knowledge of Workers Compensation policies, regulations and processes in order to supervise the processing, adjudicating and response of compensation claims and inquiries.

Specialized experience include:
1) Experience providing leadership, oversight, and direction to improve processes, implement change, and achieve organizational goals.
2) Experience in an office, agency or program applying workers' compensation laws, regulations, policies and procedures in a production environment, ensuring that claims are adjudicated fairly, efficiently and properly.
3) Experience in the examination, development, investigation, authorization, allowance or disallowance of claims in commercial, life, disability, benefits administration, or workers' compensation.
4) Delivering well-organized, informative oral presentations and written documents to organization leaders, employees, and the public regarding the adjudication of claims.


*The foregoing may have been gained from: (1) experience in a Federal or State disability, death, workers' compensation, pension, or other similar program; (2) practice of law which included cases related to such programs or (3) experience in an insurance/reinsurance company administering and adjudicating claims in the various commercial lines.

Education

Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.

If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information.

Additional information

Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements.

GS-15

Click here for Career Ladder Promotion Information

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states: Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interest and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.

Supervisory Financial Disclosure: This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest(s) and your prospective position with DOL. This information will be required annually.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.

Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualification requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

  • Leadership
  • Oral Communication
  • Technical Competence
  • Writing


Click here for Evaluation details.

You may preview questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12302132

The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered well-qualified. Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.

Click Application of Veterans Preference for Category Rating Jobs for more information.

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