Serves as the Supervisory Computer Assisted Ordering Technician in a Defense Commissary Agency (DeCA) location. The primary purpose of this position is to give the incumbent the necessary training and work experience to develop to the full performance target level of Supervisory Computer Assisted Ordering Technician, GS-1101-7. Specific assignments vary by individual store and store management requirements.
Summary
Serves as the Supervisory Computer Assisted Ordering Technician in a Defense Commissary Agency (DeCA) location. The primary purpose of this position is to give the incumbent the necessary training and work experience to develop to the full performance target level of Supervisory Computer Assisted Ordering Technician, GS-1101-7. Specific assignments vary by individual store and store management requirements.
Maintain the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
Record and update Balance on Hand (BOH) data, maintain perpetual inventory and audit credits.
Perform daily inventory audit of items not-in-stock and overwrite items.
Evaluate stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.-Interface with all levels of management and deal directly with commercial distributor/vendor stocking representatives on issues affecting CAO.
Supervise CAO technicians, perform a variety of duties such as: planning & assigning work for employees; setting priorities and preparing work schedules.
Provide on-the-job training to subordinates.
This position offers promotion potential to a higher grade. To prepare you for the higher grade, work assignments will be progressively more complex. After meeting all qualifications and requirements for the next grade level and with your supervisor's recommendation, you may be promoted without further competition. However, promotion is neither guaranteed nor automatic.
Read the entire announcement before starting the application process.
Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship may be required.
Meet minimum age requirement. See Additional Information.
Males born after 12-31-1959 must be registered with or exempt from Selective Service.
May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
May be subject to a probationary/trial period.
Direct deposit of pay is required.
Meet the physical requirements identified in the Qualifications section.
May be subject to one year supervisory probationary period.
Qualifications
You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information.
Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-5 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include:
Using handheld terminals to gather data necessary to update and adjust inventory
Experience ensuring optimal shelf space allocation for available stock
Ordering product
Maintaining a perpetual inventory
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Additional Requirements that must be met by the closing date:
Physical requirements: (1) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. (2) Must be able to wear any/all protective clothing provided, such as freezer gear. You will attest to your ability to perform these physical requirements in the Questionnaire.
Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information.
For GS-6: You must have 52 weeks of Federal service at or equivalent to GS-5.
For GS-7: You must have 52 weeks of Federal service at or equivalent to GS-6.
Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies:
Automated Ordering Systems
Communication
Minimum Qualifications GS-06 (One-Grade Interval- No Education Substitution)
Operational Practices
Supervision
Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No
Education
You may not use education to qualify for this position.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected.
The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
Applicants with financial difficulty are not automatically removed from consideration.
Selectees are required to complete an online onboarding process.
Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
PCS is not authorized.
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
Not selecting an eligibility.
Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) is incomplete.
Submitting encrypted documents or uploading Adobe portfolio documents.
Submitting any document that contains a photo or image of you.
Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
Overstating your qualifications and/or experience in your application materials.
Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire ANDproviding the supporting documents for the selected eligibility/eligibilities. Required documents are listed in the eligibility description. You are responsible for providing the documents required to prove you can be considered for the selected eligibility/eligibilities.
HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.
HR refers qualified and appointable applicants to the hiring manager for selection consideration In accordance with DeCA's Merit Promotion Plan. Selections are subject to restrictions of the DoD referral system for displaced employees.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages. Current or former federal civilian employees are encouraged to list work-related awards received within the last three years in their resume. Hiring Managers use objective methods and may consider previous awards in the selection process.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.
SF 50 Notification of Personnel Action. All current and former federal civilian employees submit
A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.
To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, current federal non-DoD employees can access their eOPF, current employees receiving HR servicing from DLA can access eOPF, and former civilian employees can request a copy from the National Archives.
Interagency Career Transition Assistance Program(ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming PPP RGP may be found at the General Applicant Information and Definitions link below.
Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the " Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP)" eligibility. If you are claiming MSP (PPP MSP) and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP (PPP MSP) may be found at the General Applicant Information and Definitions link below.
Veterans Employment Opportunities Act (VEOA) of 1998 eligible: Information and required documentation for claiming VEOA may be found at the General Applicant Information and Definitions link below.
Performance Appraisal (Optional). Current and former federal civilian employees, including those of the employing agency, are encouraged to include a copy of their most recent rating of record. Hiring managers may consider performance appraisals in the selection process.
Your complete application package must be received by 11:59 PM ET on 02/05/2024.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
Defense Commissary Agency West
1300 E Avenue
Fort Gregg-Adams, VA 23801-1800
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages. Current or former federal civilian employees are encouraged to list work-related awards received within the last three years in their resume. Hiring Managers use objective methods and may consider previous awards in the selection process.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.
SF 50 Notification of Personnel Action. All current and former federal civilian employees submit
A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.
To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, current federal non-DoD employees can access their eOPF, current employees receiving HR servicing from DLA can access eOPF, and former civilian employees can request a copy from the National Archives.
Interagency Career Transition Assistance Program(ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming PPP RGP may be found at the General Applicant Information and Definitions link below.
Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the " Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP)" eligibility. If you are claiming MSP (PPP MSP) and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP (PPP MSP) may be found at the General Applicant Information and Definitions link below.
Veterans Employment Opportunities Act (VEOA) of 1998 eligible: Information and required documentation for claiming VEOA may be found at the General Applicant Information and Definitions link below.
Performance Appraisal (Optional). Current and former federal civilian employees, including those of the employing agency, are encouraged to include a copy of their most recent rating of record. Hiring managers may consider performance appraisals in the selection process.
Your complete application package must be received by 11:59 PM ET on 02/05/2024.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
Defense Commissary Agency West
1300 E Avenue
Fort Gregg-Adams, VA 23801-1800
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
