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Hearing Operations Support Assistant

Department of Commerce
Patent and Trademark Office
Patent Trial and Appeal Board (PTAB), Board Operations Division, Hearings Operations
This job announcement has closed

Summary

This position is located at the Patent Trial and Appeal Board (PTAB), Board Operations Division, Hearings Operations. PTAB conducts trials under the American Invents Act, decides appeals from adverse decisions of examiners concerning applications for patents, conducts interference proceedings and makes final determinations in the US Patent and Trademark Office (USPTO) as to questions of priority and patentability.

Overview

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Hiring complete
Open & closing dates
06/05/2023 to 06/13/2023
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary
$47,789 to - $69,035 per year

**Salary listed above is for the Washington-Baltimore-Arlington area; Salary dependent on location of selectee; Locality tables are listed on OPM.

Pay scale & grade
GS 6 - 7
Location
1 vacancy in the following location:
Alexandria, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
TMCO-PTAB-23-11938859-DE
Control number
729801900

Duties

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The physical worksite for this position is located in Alexandria, Virginia.This position is telework eligible per agency and business unit discretion/policy.

Prior to the start date, you will be given the opportunity to elect to work from the Alexandria headquarters, from an alternate/home location within the United States (defined as the 50 United States, the District of Columbia, and Puerto Rico), or a combination of headquarters and alternate location. Your salary/pay will be based on your selected worksite geographical location. The nature and scope of telework opportunities will be subject to the unit's telework policy and any applicable bargaining unit agreements.

This position is located in the Patent Trial and Appeal Board (PTAB), Board Operations Division, Hearings Operations.

This role is the ideal next career step for you if:

  • You have the skills to perform data entry of hearing information for each case in the Adjudicated Case Tracking System (ACTS) once dates and panels are set.
  • You are able to proficiently coordinate with Supervisory Hearings Clerk and staff on scheduled hearings confirming hearing status, waived or confirmed, of each case and method of appearance of each attorney.
  • You possess the knowledge to provide court reporting support assistance for all hearings, digital and stenographic, scheduled for the Patent Trial and Appeal Board at headquarters and all regional offices, as well as ad hoc hearings scheduled as part of agency public outreach initiatives.
  • You have the ability to assist with the coordination of Video Teleconferencing Operations Services (VTC OPS) for remote connection assistance for Administrative Patent Judges connecting remotely from regional offices and parties participating remotely from other location within the United States.

Requirements

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Conditions of employment

  • Applicants will only be accepted from United States Citizens and Nationals.
  • Your resume and question responses must demonstrate the job-related competencies.
  • You must meet the definition of specialized experience.
  • Required to pass a background investigation and fingerprint check.
  • Must be registered for Selective Service, if applicable (www.sss.gov).
  • If selected, you may be required to complete a one year trial period.
  • You must meet all qualification requirements upon the closing date of this announcement.
  • Suitable for Federal Employment

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at OPM Website.

Clerical and Administrative Support Positions

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service.

Specialized experience for this position includes:

To qualify for this position at the GS-06 level, you must possess at least one (1) year of Specialized experience equivalent at the GS-05 grade. Specialized experience is defined as: (1) Experience providing assistance coordinating and scheduling oral hearings; (2) Experience ensuring that hearing support activities are synchronized to allow for quick resolution of changes and immediate resolution of technical complications (i.e. digital/stenographic, space availability, equipment set up; video conferencing etc.); AND (3) Experience monitoring legal case progress and taking action to correct problems or issues.

To qualify for this position at the GS-07 level, you must possess at least one (1) year of Specialized experience equivalent at the GS-06 grade. Specialized experience is defined as (1) Experience monitoring legal case progress and taking action to resolve problems or issues as they arise; (2) Experience coordinating and scheduling legal court hearings; AND (3) Experience utilizing written and oral communication to effectively communicate with internal and external stakeholders.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

As a general rule, education is not creditable above the GS-5 for most positions covered by clerical and administrative support standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information. You are not required to submit official documents at this time; copies are sufficient.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - US Department of Education. Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Additional information

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Bargaining Unit position and represented by The National Treasury Employees Union, Chapter 243 (NTEU 243)

If selected for this position, you may be required to complete the Fair Credit Act Memo, which gives consent so that one or more consumer credit reports may be obtained for employment purposes.

This is a Public Trust position and has a risk level designation of "moderate".

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP/ICTAP.

CTAP/ICTAP documentation requirements are listed in the 'Required Documents' section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

USPTO Job Applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at http://www.uspto.gov/accommodation.

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity & Diversity via email (oeeod@uspto.gov) or phone (571-272-8292).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.

How you will be evaluated for Veteran's Preference eligibility:

Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

Your resume will be evaluated based on evidence of your ability to demonstrate possession of any specialized experience and how well your background and experience relates to the self-assessment questions in the job announcement. Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume. A HR Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.

The scored occupational questionnaire will evaluate you on the following competencies; Please do not provide a separate written response.

  • Customer Service
  • Manages and Organizes Information
  • Oral Communication
  • Technology Management


For more information on category rating, please go to: DOC Bulletins

Please click the link below to preview the Assessment Questionnaire:
https://apply.usastaffing.gov/ViewQuestionnaire/11938859

Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

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