MSPB's Office of Policy and Evaluation is seeking a Performance Improvement Officer (PIO) to serve as a senior technical authority on the overall operations, core competencies, organizational make-up, and resourcing of the MSPB in order to develop strategic plans, performance plans, resource management strategies, and to report to OMB and Congress on MSPB' s progress in achieving its mission and strategic objectives.
Summary
MSPB's Office of Policy and Evaluation is seeking a Performance Improvement Officer (PIO) to serve as a senior technical authority on the overall operations, core competencies, organizational make-up, and resourcing of the MSPB in order to develop strategic plans, performance plans, resource management strategies, and to report to OMB and Congress on MSPB' s progress in achieving its mission and strategic objectives.
Current permanent federal employees with competitive status, Land Management Workforce Flexibility Act, CTAP/RPL/ICTAP and VEOA eligibles, 30 percent or More Disabled Veterans, Military Spouses, Interchange Agreement and Other Miscellaneous Authorities, People with Disabilities, Peace Corps and VISTA, and Reinstatement eligible.
This position is located in the Office of Policy and Evaluation (OPE). OPE conducts studies to ensure that Federal employees are well-managed in an environment that supports the merit principles and is free from prohibited practices. In addition, studies include reviewing and monitoring the programs, policies, and operations of the U.S. Office of Personnel Management. This position, the MSPB Performance Improvement Officer, is also assigned to OPE.
This MSPB PIO serves as senior technical authority on MSPB program performance and efficiency, overall operations, core competencies, organizational makeup and resourcing through effective goal development, and data integrity in the development of the agency's Strategic Plan, Annual Performance Report and Performance Plan, Agency Financial Report (performance information), Summary of Performance and Financial Information, Quarterly Progress Reports, and the MSPB Annual Report in accordance with the Government Performance and Results Act Modernization Act of 2010 (GPRAMA), Office of Management and Budget (OMB) guidance in Circular A-11, and standard analytic and operational practices in organizational planning, measurement, and reporting.
Work products and official reports are issued to the President, Congress, Federal agencies with management and budget responsibilities, members of academia, the press and the public, providing the PIO with an opportunity to maintain communication and operational partnerships with senior subject matter experts within and outside of MSPB (policy-makers, stakeholder groups, etc.) to inform solutions to complex issues with significant impact on agency operations. More information about our organization and our performance reports can be found on the MSPB Budget and Performance webpage.
The duties described are for the full-performance level.
Designs and executes agency strategic and performance planning, performance measurement development, and performance reporting processes.
Analyzes performance, production, and survey data to quantify agency progress on organizational performance plans and goals.
Ensures the priorities, operating plans, metrics, and goals are effectively integrated throughout the agency.
Conducts MSPB's employee and internal and external customer satisfaction survey program.
Advises the Chairman, Board members, Executive Director, program managers, Chief Financial Officer, Chief Human Capital Officer, Chief Information Officer, and other senior leaders on goals, objectives, strategy, metrics, risk management, and evidence to guide the agency's mission, improve program effectiveness, and ensure operational efficiency. Improves analytical and evaluation capacity with senior leaders and other MSPB employees to identify opportunities for program and operational improvements.
Communicates MSPB plans and results orally and in writing to wide audiences with varying levels of expertise such as MSPB direct customers and clients and the public who have little knowledge of MSPB in order to garner support for MSPB, its programs and mission. Tells a compelling, complete, and coherent story about MSPB, its purpose, plans, results, and impact.
Supports use of evidence and building program measurement and data analytic capacity through tools, best practices, policies, and communities of practice to support continuous improvement in agency planning and performance of mission.
Maintains a broad, continuing subject matter expertise in strategic planning, evaluation, performance measurement, survey design and analysis, and continuous program improvement.
Oversees evaluation of programs and processes, performs strategic analyses of one-time or recurring issues that affect MPSB operations and performance. Supports the development and review of programs and ensuring that program evaluations are consistent with professional research methods.
Identifies problem areas and determines appropriate actions required to improve program effectiveness, cross-office collaboration, and maintaining integrity of the agency's performance information. Examines data and data quality records and verifies and validates policies and processes.
Performs a full range of supervisory duties including assigning work and monitoring completion of projects, evaluating employee performance, and providing technical oversight. Advises on training and professional development opportunities provided to staff to build capacity and expertise.
Males born after 12/31/1959 must be Selective Service registered or exempt.
As a condition of employment, satisfactory completion and favorable adjudication of a background investigation and/or fingerprint check may be required for this position.
Successful completion of a one-year probationary or trial period (if new hire to the Federal service).
Direct Deposit : Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify at https://www.e-verify.gov/
In accordance with Office of Government Ethics regulations, the incumbent of this position will be required to submit a financial disclosure report within 30 days of their effective date of appointment and annually thereafter.
Qualifications
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.
TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.
FOR THE 0301 GS-15 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-14 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:
Demonstrated experience in developing and implementing organizational strategic and performance planning, measurement, and reporting systems, analytical and evaluation techniques, review processes, and implementation of GPRAMA and OMB Circular A-11 requirements.
Demonstrated experience partnering with diverse individuals, groups, and stakeholders to achieve continuous improvement and achieve mutually agreeable and achievable solutions to complex, contentious issues.
Note: There is no education substitution for this grade level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not have an education qualification requirement.
Additional information
Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.
Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee.
Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: 1-800-877-8339.
MSPB IS AN EQUAL OPPORTUNITY PROVIDER AND EMPLOYER and employment decisions are based on merit factors only. If you believe that you have been discriminated against in an employment decision by this agency, you have the right to seek counseling to resolve your complaint. You must do so within 45 days of the alleged discrimination action. If you desire to seek counseling, call the MSPB Office of Equal Employment Opportunity at 202 653-6772, Ext 4405.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applications and required documentation (see below) will be reviewed to determine if applicants meet eligibility and job requirements. Qualified applicants will then be rated on the quality of experience, education, and training they possess relevant to the duties of the position and the extent applicants possess the following knowledge, skills and abilities (or competencies):
External Awareness
Influencing/Negotiating
Organizational Performance Analysis
Research
Strategic Thinking
Written Communication
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. Your ratings in this Assessment Questionnaire are subject to evaluation and verification based on the documents and references you submit.
Later steps in the selection process are specifically designed to verify your ratings. Attempts to falsify information; inflate your qualifications or providing inaccurate information on federal documents may be grounds to adjust your rating or to not select you. Errors, omissions or providing inaccurate information on federal documents may affect your eligibility. If selected providing inaccurate information on federal documents could also be grounds for dismissing you from the position/agency. Please follow all instructions carefully.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure or downtime, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) all supervisors' phone numbers and if they may be contacted; and 5) other qualifications.
Cover Letter: A cover letter explaining your interest and qualifications is preferred, but not required.
Current and former career/career-conditional Federal employees:
Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service (block 24 must contain a 1 or 2 and block 34 must contain a 1), highest grade held (or promotion potential) on a permanent basis, position title, series and grade. If your current grade is not your highest permanent grade, submit an additional SF-50 showing your highest grade.
Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (e.g., length of time in current position). A performance plan is not an acceptable substitute.
Veteran Hiring Authorities: VEOA and 30% Disabled Veterans: DD214, Certificate of Release from Active Duty that shows dates of service and discharge under honorable conditions. Active duty members must submit a certification of expected discharge or release from active duty under honorable conditions within 120 days after the date the certification is submitted. It must be on the letterhead of the military branch and include the dates of service. Veterans' preference must be verified prior to appointment. Visit Feds Hire Vets for more information.
If claiming 10-point veterans' preference you must provide the DD214 or certification (see above) plus the documentation listed on the SF-15 Application for 10-point Veterans' Preference. Failure to submit these documents could result in a finding that 10-point preference cannot be awarded.
Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), last performance appraisal, and the most recent SF-50 noting position, grade level, and duty location.
If applying under a special hiring authority or an interchange agreement with another merit system not listed above, see the requirements for that authority and submit the required supporting documentation. Go to: USAJOBS Hiring Path for Special Authorities or Special Hiring Authority for more information.
Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement in order to be entered into the system prior to its closing.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.
Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. It is recommended that as part of your profile you set up automatic email notification to be informed when the status of your application changes. If you choose not to set up this automatic notification, then you will have to log into your USAJOBS account to check on the status of your application.
Step 2: Create a Resume with USAJOBS or upload a Resume into your USAJOBS account. You may want to customize your resume to ensure it documents duties and accomplishments you have gained that are directly related to this position in order to verify that qualifications are met. In addition, your resume must support your responses to the online questionnaire (you may preview the online questionnaire by clicking on the link at the end of the How You Will Be Evaluated section of the job announcement).
Step 3: Click "Apply Online" and follow the prompts to complete the Occupational Questionnaire and attach any additional documents that may be required. You can update your application or documents anytime while the announcement is open. Simply log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Update Application" to continue.
NOTE: Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable.
MSPB Human Resources
250 Marquette Avenue, Suite 410
Minneapolis, MN 55401
US
Next steps
If you set up your USAJOBS account to send automatic email notifications, your will receive an email acknowledging: 1) the submission of your online Occupational Questionnaire and resume was successful, 2) if you were referred to the selecting official for consideration, and 3) if you were selected or not selected. Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status. We expect to make a final job offer approximately 40 days after the deadline for applications.
Multiple positions may be filled from this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure or downtime, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) all supervisors' phone numbers and if they may be contacted; and 5) other qualifications.
Cover Letter: A cover letter explaining your interest and qualifications is preferred, but not required.
Current and former career/career-conditional Federal employees:
Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service (block 24 must contain a 1 or 2 and block 34 must contain a 1), highest grade held (or promotion potential) on a permanent basis, position title, series and grade. If your current grade is not your highest permanent grade, submit an additional SF-50 showing your highest grade.
Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (e.g., length of time in current position). A performance plan is not an acceptable substitute.
Veteran Hiring Authorities: VEOA and 30% Disabled Veterans: DD214, Certificate of Release from Active Duty that shows dates of service and discharge under honorable conditions. Active duty members must submit a certification of expected discharge or release from active duty under honorable conditions within 120 days after the date the certification is submitted. It must be on the letterhead of the military branch and include the dates of service. Veterans' preference must be verified prior to appointment. Visit Feds Hire Vets for more information.
If claiming 10-point veterans' preference you must provide the DD214 or certification (see above) plus the documentation listed on the SF-15 Application for 10-point Veterans' Preference. Failure to submit these documents could result in a finding that 10-point preference cannot be awarded.
Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), last performance appraisal, and the most recent SF-50 noting position, grade level, and duty location.
If applying under a special hiring authority or an interchange agreement with another merit system not listed above, see the requirements for that authority and submit the required supporting documentation. Go to: USAJOBS Hiring Path for Special Authorities or Special Hiring Authority for more information.
Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement in order to be entered into the system prior to its closing.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.
Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. It is recommended that as part of your profile you set up automatic email notification to be informed when the status of your application changes. If you choose not to set up this automatic notification, then you will have to log into your USAJOBS account to check on the status of your application.
Step 2: Create a Resume with USAJOBS or upload a Resume into your USAJOBS account. You may want to customize your resume to ensure it documents duties and accomplishments you have gained that are directly related to this position in order to verify that qualifications are met. In addition, your resume must support your responses to the online questionnaire (you may preview the online questionnaire by clicking on the link at the end of the How You Will Be Evaluated section of the job announcement).
Step 3: Click "Apply Online" and follow the prompts to complete the Occupational Questionnaire and attach any additional documents that may be required. You can update your application or documents anytime while the announcement is open. Simply log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Update Application" to continue.
NOTE: Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable.
MSPB Human Resources
250 Marquette Avenue, Suite 410
Minneapolis, MN 55401
US
Next steps
If you set up your USAJOBS account to send automatic email notifications, your will receive an email acknowledging: 1) the submission of your online Occupational Questionnaire and resume was successful, 2) if you were referred to the selecting official for consideration, and 3) if you were selected or not selected. Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status. We expect to make a final job offer approximately 40 days after the deadline for applications.
Multiple positions may be filled from this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
