Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals. Note: Federal employees with permanent status or individuals eligible for special appointing authorities may also apply to Job Announcement # More than one selection may be made from this announcement.

As a Social Media Specialist for the Hirshhorn Museum and Sculpture Garden, the incumbent will perform the following but not limited to:

• Designing engagement initiatives, outreach campaigns, and activities that support the Museum’s mission and educational goals including broadening access to collections, building relationships with audiences, and providing personally meaningful visitor experiences.
• Overseeing content submission requests, changes, updates, and post removals; Copy edits for site style, the museum’s voice, accuracy, and grammar. The incumbent monitors, listens, and responds to audiences.
• Editing and publishing content that builds meaningful connections and encourages engagement with the museum collections, exhibitions, programming, educational content, web content, and other museum themes and concerns.
• Preparing regular reports analyzing conversation trends, compiling and synthesizing inquiries and complaints and submitting them to the supervisor.

Conditions of employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Qualification requirements must be met within 30 days of the job announcement closing date.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on the web at http://www.opm.gov/qualifications.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-7 level in the Federal Service or comparable pay band system.  For this position Specialized experience is defined as managing multiple social media platforms and applications to show contents and goals for a museum, blog, educational or cultural institution; participating in the development of social media content, customer service, partnerships and strategies; and using digital platforms and real-time live video platforms like Snapchat, Instagram Stories and Facebook Live in a professional role.

Or Education: master's or equivalent graduate degree; 2 full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D., if related.

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above.  The applications that meet the basic qualifications will be evaluated further against the following criteria:

1. Knowledge of collecting and analyzing the views and opinions of various stakeholders in developing recommendations for stimulating interest in the museum’s activities and structuring some of its programs.
2. Skill in producing innovative written materials and in stimulating interest on the part of the organization's various publics concerning activities, programs, and events conducted by the agency museum.
3. Knowledge of computer software and technologies to post new content on social media sites sufficient to maintain the existing organizational content.
4. Knowledge of researching, gathering, and analyzing social media statistics, analytics, and other date sufficient to evaluate/measure the effectiveness of social media engagement sufficient to improve and adapt content.

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

• Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.
• Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.
• Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.