This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/601679700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
As an IT Specialist (Customer Support) you will be responsible for providing technical support to the Farm Credit Administration (FCA) and Farm Credit System Insurance Corporation (FSIC) user community. This position is located in the Office of Information Technology (OIT), Operations Division (OD), Client Solutions Team in McLean, Virginia.
Learn more about this agency05/17/2021 to 06/01/2021
$63,355 - $104,534 per year
Salary range includes a 29.52% locality pay rate for McLean, VA
VH 35
1 vacancy in the following location:
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Competitive
38
No
No
VA-21-0125-DE-VD
601679700
Serves as an IT Specialist (Customer Support) working alongside team members in the Client Solutions Team of the Operations Division providing Information Technology (IT) desktop hardware and software support to FCA and FCSIC users. Duties include:
If this position has a positive education requirement as part of the Basic Qualification Requirements, you MUST submit copies of your transcript(s) that include: your name, the name of the educational institution, course titles, number of semester/quarter hours, cumulative GPA, grade(s) earned and degree(s) awarded. Unless otherwise stated: (1) official or unofficial transcripts are acceptable at the time of application, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. Educational institutions must be accredited by one of the accrediting agencies or associations recognized by the U.S. Department of Education. All materials must be submitted by the closing date of the announcement.
Pass/Fail Courses: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
Graduate Education: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Only experience and education obtained by the closing date of this announcement will be considered.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume serves as the basis for the determination of your qualifications and should highlight relevant work experience and education (if applicable) as it relates to this position. Your resume must include the following information:
You must provide a complete Application Package through USAJOBS that includes your resume, responses to the Applicant Questionnaire and supporting documentation:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
You will be notified up to four times during the hiring process: 1) upon receipt of your application, 2) upon determination of your eligibility or qualifications, 3) after certificate(s) are issued, and 4) after final selection is made. You can check the status of your application at any time by logging into your USAJOBS account and selecting "Application Status." We recommend that you also opt to receive USAJOBS status update emails. Please notify us if your contact information changes after the closing date of the announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/601679700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Headquartered near our nation's capital, the Farm Credit Administration (FCA) is a small, independent federal agency. We regulate and examine the Farm Credit System, a nationwide network of financial institutions providing credit and related services to farmers, ranchers, and their cooperatives. For the past several years, the Best Places to Work Survey has ranked FCA among the top places to work among small agencies in the Federal Government.