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Mission Support Specialist (Investigations)

Department of Homeland Security
Customs and Border Protection
Office of Professional Responsibility
This job announcement has closed

Summary

As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.

Overview

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Hiring complete
Open & closing dates
12/30/2020 to 01/06/2021
Salary
$64,009 - $99,741 per year
Pay scale & grade
GS 11 - 12
Locations
Yuma, AZ
1 vacancy
Brownsville, TX
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Announcement number
OPR-SMP-10995857-KNM
Control number
587886600

This job is open to

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Clarification from the agency

Current Federal employees with competitive status; Current and former Federal employees who meet the established criteria in an Office of Personnel Management Interchange Agreement; Current and former Federal employees with reinstatement eligibility; Individuals who are eligible under Veterans Employment Opportunity Act (VEOA); Individuals who are eligible under a noncompetitive special hiring authority.

Duties

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Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Professional Responsibility, Investigations Operations Division in Brownsville, TX and Yuma, AZ.

This position starts at a salary of $64,009.00 (GS-11, Step 1) to $99,741.00 (GS-12, Step 10) with promotion potential to $99,741.00 (GS-12 Step 10).

  • Responsible for monthly, quarterly and annual budgeting, including the running of Systems, Applications and Products (SAP) reports utilized in the completion of spend plans and additional reports, expense tracking, requests for additional funding and transfer funds between SAP categories;
  • Responsible for managing vehicles at a local and Area of Responsibility (AOR) levels. Responsible for reviewing Vehicle utilization form, accepting new vehicles in SAP, updating Home to Work documentation, acquiring licensing and passes, updating and maintaining vehicle maintenance records and receipts, certifying Electronic Data Interface (EDI) fleet card invoices creating Internal Recurring Obligations (IROs) and allocating funds for yearly fleet costs;
  • Serves as the Purchase Cardholder responsible for creating purchase orders and purchase requisition in SAP, reconciling purchase card statements, accepting goods and services in SAP, purchasing office supplies and equipment within the budget plan, compiling bids from vendors prior to purchase and paying recurring monthly invoices;
  • Serves as the Local Property Officer responsible for assigning, performing, reconciling, certifying inventory results and closing inventory; and
  • Plans, schedules and conducts projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of work operations.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.

Qualifications

You qualify for the GS-11 level if you possess one of the following:

  1. One year of specialized experience at the GS-09 level or equivalent performing duties such as providing financial oversight and budget formulation to resolve financial issues; managing, maintaining and issuing access to classified and secured systems; providing advice to senior executive staff on improving work operations and business objective effectiveness; and directing, guiding and explaining technical issues or problems and process changes pertaining to background investigations; OR
  2. A Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or a LL.M. if related from an accredited college or university; OR
  3. A combination of successfully completed graduate level education in excess of two years and required experience.
AND

You qualify for the GS-12 level if you possess one year of specialized experience at the GS-11 level or equivalent performing duties such as:
  • Running reports on annual budgeting, additional funding requests, transfer funds and managing fleet vehicle maintenance records and receipts;
  • Assisting with safety officers and building safety committees on improving training services and processes;
  • Performing physical inventory on badges and credentials of employees; and
  • Providing advice to senior executive staff on improving work operations and business objective effectiveness.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/06/2021.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit this link.

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Bargaining Unit: This position is not covered under the bargaining unit.

Financial Disclosure is required.

Special Appointing Authority: Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.


Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.

Telework may be available on a regular recurring or situational basis.

DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.

Follow U.S. Customs and Border Protection on Twitter @CustomsBorder

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/10995857

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.

The competencies or knowledge, skills, and abilities needed to perform this job are:

  • Knowledge of the Office of Personnel Management and agency concepts, principles, regulations and policies related to a variety of administrative functions, such as budget, training and safety, property and inventory and general administrative support sufficient to plan, organize, evaluate and improve services and processes
  • Ability to establish priorities, identify facts, organize pertinent precedents, apply them to current situations and provide completed staff work in the form of advice, guidance, integrated work plans, documents ready for signature, etc.
  • Skill in the use of standard computer tools (i.e. Microsoft Office Suite, Adobe Pro) to develop and maintain electronic files, word processing documents, PowerPoint presentations and spreadsheets

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/10995857

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Customs and Border Protection

Customs & Border Protection (CBP): Securing America's Borders
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we:

  • Secure and facilitate trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws
  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border
For more information about CBP's mission, activities, and careers see www.cbp.gov.

Agency contact information

CBP Hiring Center
Phone
952-857-2932
Email
CBPhiring-applicantinquiry@cbp.dhs.gov
Address
Office of Professional Responsibility
Please read entire announcement
Please apply online
Washington, DC 20229
US

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Learn more about what it's like to work at Customs and Border Protection, what the agency does, and about the types of careers this agency offers.

http://www.cbp.gov

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