As a IT Specialist, you will provide technical and administrative support for services and recommends solutions that meet current and future IT and telecommunication needs of customers in support of their global missions and functions.
The position is located in The General Services Administration, Federal Acquisition Service, Information Technology Category, in the following location: Washington, DC
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
As a IT Specialist, you will provide technical and administrative support for services and recommends solutions that meet current and future IT and telecommunication needs of customers in support of their global missions and functions.
The position is located in The General Services Administration, Federal Acquisition Service, Information Technology Category, in the following location: Washington, DC
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Your application will be considered if you are a:
Current career/career-conditional Federal employee in the competitive service; Reinstatement eligible; Special Appointing Authority eligible; VEOA eligible Veteran; ICTAP eligible; or OPM Interchange Agreement eligible.
Maintains knowledge of current IT and telecommunications technology and of associated emerging technologies and their applicability to customers. These current and emerging technologies include but are not limited to optical transport networks, software-defined networks, wireless, mobility, satellite, Ethernet, unified communications, IP/enterprise network infrastructures, and cloud based-services.
Monitors technological changes and developments associated with these technologies.
Initiates actions to develop new programs and contracts and updates existing programs and contracts to ensure the most current technologies and services are being made available to customers.
Analyzes existing technology and performs product and services research to ascertain what near-future technology can be developed to address customers' projected service requirements.
GS-13
Provides administrative and technical support for services and in consultation with higher level specialist, recommends solutions that meet current and future IT and telecommunication needs of customers in support of their global missions and functions.
Applies current IT and telecommunications technologies to customers’ present needs to research, learn, analyze and document new and emerging network and cybersecurity technologies through pilots and proofs of concept in a virtual lab environment. Technologies will include wireless, mobility, cybersecurity, software-defined networks, cloud and unified communications connected to and working within an Enterprise based network.
Makes formal and informal presentations to higher level management, communicate with current and potential clients, including the ability to effectively define and describe services and capabilities, and to rapidly develop an understanding of clients needs and to address them.
Understands emerging telecommunications and information technology applications and coordinates with other IT and telecommunications specialists and with GSA acquisition professionals to ensure that the business portfolio accommodates emerging technologies.
Maintains sound knowledge of current IT and telecommunications technology, including wide area networking, and of associated emerging technologies and their applicability to customers. These current and emerging technologies include but are not limited to:enterprise network infrastructures(optical transport networks, satellite, Ethernet), software-defined networks, Trusted Internet Connections, cybersecurity functions and tools, wireless, mobility, unified communications and cloud based-services. Monitors technological changes and developments associated with these technologies.
Establishes and maintains productive contacts with Government and private industry to maintain and enhance technical knowledge and skills and to understand the current emerging business environments and market conditions of the telecommunications and IT industry.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Meet time-in-grade within 30 days of the closing date, if applicable
Register with Selective Service, if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 2 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The Washington, DC GS-12 salary range starts at: $86,335 The GS-13 salary range starts at: $102,663
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
Applicants applying for the GS-12 and GS-13 grade level(s) must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the next lower grade level in the Federal service as described below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates "state of the art" technology of the industry.
Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints.
Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.
SPECIALIZED EXPERIENCE REQUIREMENTS:
SPECIALIZED EXPERIENCE REQUIREMENTS: GS-12, Specialized experience is demonstrated within a Government or commercial IT, telecommunications (including wireline and wireless (LAN and WAN)) or network services organization providing secure services to the organization's internal and external customers. It must include experience monitoring and evaluating wireline and/or wireless IT systems compliance with security requirements, and implementing and coordinating activities to ensure, protect, and restore IT systems, services, and capabilities. Hands-on experience with networking tools and equipment (e.g. knowledge and experience with the operations and maintenance of routers, servers and related equipment) is required. Experience within a Network Operations Center (NOC) and/or Security Operations Center (SOC) is a plus. Certifications such as CCNA, CCDP, and/or CISSP are desired.
SPECIALIZED EXPERIENCE REQUIREMENTS: GS-13, Specialized experience is demonstrated within a Government or commercial IT, telecommunications (including wireline and wireless (LAN and WAN)) or network services organization providing secure services to the organization's internal and external customers. It must include experience monitoring and evaluating wireline and/or wireless IT systems compliance with security requirements, and implementing and coordinating activities to ensure, protect, and restore IT systems, services, and capabilities. Working knowledge of telecommunications circuit types (e.g. TDM, Ethernet), WAN services (e.g. ISDN, Ethernet, MPLS), and network routing protocols (e.g. OSPF, BGP, EIGRP) is required, as is hands-on experience with networking tools and equipment (e.g. knowledge and experience with the operations and maintenance of routers, servers and related equipment). Experience within a Network Operations Center (NOC) and/or Security Operations Center (SOC) is a plus. Certifications such as CCNA, CCDP, and/or CISSP are desired.
Additional information
Bargaining Unit status: NFFE
Relocation-related expenses are not approved and will be your responsibility.
GSA does not accept applications or application materials submitted with Government-paid postage.Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
We are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement #20FASA128MDDE You must apply separately to each announcement to be considered for both.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Knowledge of network hardware and software needed to test and evaluate vendor network and cybersecurity technologies and offerings in a virtual lab environment.
Sound knowledge of policy and planning concepts and practices, project methodologies, and advanced applications tools and technologies to provide advice on and devise solutions to a wide range of complex IT and telecommunications management problems and issues.
Knowledge of and skill in applying: the interrelationships of multiple IT specialties (such as data management, networking and network services, systems analysis, systems integration, systems administration, applications software/hardware, customer support and/or security); new IT and telecommunications developments and applications, and emerging technologies and their applications to business processes to ensure the integration of IT and telecommunications services and to develop solutions to interoperability and compatibility issues.
Comprehensive knowledge of multiple IT and telecommunications specialties, concepts, standards and methods and program and project management principles, methods and practices to address and manage a diverse array of IT and telecommunications issues and to plan, direct, bill, and effectively manage multiple complex IT and telecommunications programs and projects concurrently.
Knowledge of and skill in applying business process engineering concepts and methods to lead or conduct complex studies to identify potential improvements.
Sound knowledge of and skill in communicating orally as a customer liaison and a negotiator. Ability to address both technical and non technical personnel on technology issues and to give marketing presentations on ITC programs.
Comprehensive knowledge of written communication techniques sufficient to prepare and present briefings/reports and/or lead projects of significant importance to senior management officials.
Comprehensive knowledge of and skill in applying advanced information technology (IT) and telecommunications concepts, principles, methods, industry standards and practices to develop and interpret policies; to provide expert technical and pricing advice and guidance on critical IT and telecommunications issues; and to apply new developments to previously unsolvable problems.
Knowledge of regulations governing the acquisition and use of telecommunications in the Federal government acquisition process, in order to plan and technical accuracy and applicability of products and services furnished by the private sector.
Knowledge of types of contracts (blanket purchase agreements, multiple award contracts, etc...), and Agency and Federal acquisition and procurement management policies, procedures and regulations to provide technical advice and develop technical specifications in support of the contracting officers, evaluate contractor proposals and monitor contractor performance.
If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. Such document(s) must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.
If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:
Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214:
proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.
one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
Copy of your agency’s annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).
If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS’s People With Disabilities page.
If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS's Resource Center for more information.
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration
Washington Area Service Center
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. Such document(s) must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.
If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:
Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214:
proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.
one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
Copy of your agency’s annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).
If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS’s People With Disabilities page.
If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS's Resource Center for more information.
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration
Washington Area Service Center
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
