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    The Communications Outreach Specialist is in the Office of Quality, Integration & Executive Services (AQS), Planning & Performance Division (AQS-300). The main purpose of the position is to work with AQS/AVS leadership, the eight services and offices (S/Os), as well as other Lines of Business (LOBs) to implement communications outreach, employee engagement, and/or events planning for the Aviation Safety (AVS) organization.

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    Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Applies experience and advanced knowledge of subject matter to plan and accomplish assignments. Typical assignments include the following:

    Supports the lead Communications Outreach Coordinator with the planning, coordination and implementation of communications outreach, employee engagement, and/or events planning activities.

    Participates in the administrative functions, financial review, and project management of communications outreach activities.

    Researches employee and HR metrics, identifies engagement opportunities and generates interest in employee engagement activities.

    Proposes creative ideas and provides solutions to improve ongoing and future activities.

    Provides consistent status updates/reports during the planning and development stages of AQS/AVS employee engagement initiatives.

    Tracks key performance metrics to determine the success and viability of communications outreach and employee engagement activities.

    Adheres to a budget to avoid project overruns and identify items to work on for future activities.

    Contacts are typically internal and external. Serves as a liaison with internal and external teams and partners across the organization.

    Establishes standardized procedures on employee engagement and trains staff into properly executing them.

    Manages the events planning calendar and KSN websites with detailed employee engagement activity.

    Organizes facilities, provides set up, tear down, and follow-up assistance for communications outreach/employee engagement activities to include brown bag events and awards ceremonies.

    Conducts pre- and post – activity evaluations, engages in feedback, and reports on the outcomes to stakeholders.

    Communicates with internal communications team to create effective advertisements for each event.

    Draft e-mails, memorandum and briefing papers on behalf of the program office.

    Prepare written reports and analyses to measure the effectiveness of the program office.

    Draft talking points and promotional materials for program office events.

    Policies/procedures are established and provides guidance for most assignments. Incumbent resolves most problems and work issues without assistance. Refers to managers and more experienced professionals with problems that require their attention. Work is periodically reviewed, typically at major milestones. Work activities typically support and may be vital to the success of projects and/or other work activities of one or more organizational units.

    Travel Required

    Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/557143700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.