READ ALL INFORMATION BEFORE YOU BEGIN YOUR APPLICATION TO ENSURE YOU UNDERSTAND AND FOLLOW THE INSTRUCTIONS SPECIFIC TO THIS ANNOUNCEMENT.
Provides extensive planning and coordination of building operations projects. Identifies and integrates all building management activities affecting headquarters facilities, supervises the work of subordinate teams and recommends resources to devote to repair, alteration and maintenance projects. Also oversees the activities of contractors.
Summary
READ ALL INFORMATION BEFORE YOU BEGIN YOUR APPLICATION TO ENSURE YOU UNDERSTAND AND FOLLOW THE INSTRUCTIONS SPECIFIC TO THIS ANNOUNCEMENT.
Provides extensive planning and coordination of building operations projects. Identifies and integrates all building management activities affecting headquarters facilities, supervises the work of subordinate teams and recommends resources to devote to repair, alteration and maintenance projects. Also oversees the activities of contractors.
Plans, directs, coordinates and supervises building operations for the headquarters complex buildings.
Directs and evaluates all operations activities to assure that occupants receive specified buildings services.
Provides leadership to subordinate employees and serves as technical advisor on the full range of issues specific to the office directed.
Responsible for building operations, renovations and maintenance programs, space utilization, contract administration and financial and personnel management.
Directs and evaluates all operations activities to assure that occupants receive specified buildings services.
Participates in long-range planning to ensure the integration of office objectives with the agency's initiatives.
Plans a continuing and comprehensive evaluation of the Office?s operation to define priorities, ensure its efficient and effective operation and provide building management services.
Ensures expert staff advice and services to higher levels of management, other SSA components, Government agencies and private contractors.
Selective Service Registration: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov
Background and/or security investigation may be required.
Job offers are contingent on background / security investigation results.
Federal employees must be in good standing.
Federal employees must have a successful performance rating.
Selectees may be required to serve a 1-year probationary period.
All application materials must be received by the closing date.
Official Personnel Folders will not be reviewed.
Requests for copies of application documents will not be accepted.
All application forms submitted become the property of SSA Human Resources.
May be required to report to (or remain at) work to perform critical services when employees are generally excused for all or part of a workday because of hazardous weather and other emergency situations.
In case of snow, may be required to report during irregular hours and travel in hazardous weather conditions.
Incumbent is on call 24 hours a day, 7 days a week and/or according to rotational schedules.
May be required to wear safety shoes and glasses.
May be required to wear a respirator on an as-needed basis and may be required to shave to support a respirator proper fit.
The selectee will be required to file an OGE form 450, Confidential Financial Disclosure Report, in accordance with 5 CFR section 2634, subpart i.
Qualifications
You must have 52 weeks of *Specialized Experience. This experience must have been gained in a federal position at or above GS-12 OR (if your position/experience is in another federal payscale or outside of federal service) by performing duties at a level equivalent to those performed in a federal position at or above GS-12. This specialized experience must have provided you with the specific knowledge, skills and abilities to perform the functions of this GS-1176-13 Building Manager position.
Relevant experience must be explicitly described in your resume and/or supporting documents or you cannot be considered for this position.
*Specialized Experience should primarily consist of directing, coordinating and/or overseeing building operations, maintenance, repair and improvement projects.
Duties should include managing building services activities designed to promote occupant comfort and safety; conducting interior and exterior inspections of building systems; identifying and resolving building operation needs (e.g., maintenance, repair, new construction or equipment), developing plans for minor repair and improvement projects; providing technical advice on building services contracts; writing specifications for construction, maintenance or custodial services contracts; applying knowledge of building management programs and procedures; recommending resources to devote to repair, alteration and maintenance projects and working in conjunction with the activities of contractors.
Duties of this nature should be typical of your everyday work. Your performance of duties relevant to the specialized experience must be clearly and specifically described in your resume. Experience from participation in a special project or workgroup is not creditable unless that experience equals 52 weeks at the required grade level. Work that is primarily related to performing building maintenance or office relocation functions is not creditable, unless it includes associated program management. If your experience is in a federal position, you must state the grade of that position in your resume.
You must be very specific in describing relevant duties you perform (or performed) at the required grade level (or grade-level equivalent). It is suggested that you list each of your positions separately (including the full start and stop dates, your grade (if the position is or was federal) and the duties you perform or performed). SF-50s must coincide with the claims made on your resume. If your federal pay scale and grade level are not specified with your relevant federal experience you may be eliminated from further consideration. If your experience was gained outside of federal employment, list each position separately (including the full dates you worked at each position and the duties you performed). Performance of duties that do not meet the requirements of the Specialized Experience statement (above) will result in a rating of ineligible.If your experience is in a federal position, you must state the grade and pay scale of that position in your resume. You cannot be credited for federal experience unless you clearly show your pay scale and grade level at the time the experience was gained, as well as the dates you were at each grade level.
Affirmative responses to the experience and eligibility questions in the online questionnaire are subject to verification.
Qualification requirements must be met by the closing date of this announcement.
Applicants for promotion must have at least 52 weeks at (or equivalent to) GS-12. Time-in-grade requirement must be met by the closing date of this announcement.
This position is located in
Office of Facilities and Logistics Management (OFLM)
Office of Buildings Management (OBM)
Division of Delegated Programs (DDP)
Headquarters Main Complex, Woodlawn, Maryland.
Education
There is no educational requirement for this position.
This position does not accept education in lieu of experience.
Additional information
WHO MAY APPLY:
Vacancy open to federal employees as follows:
Current competitive service -- permanent OR conditional tenure
Current excepted service and non-tenured appointments
(1) agency with competitive service compatibility (Foreign Service, US Postal Service, etc)
(2) agency with Interchange Agreement
(3) Schedule A (block 5 of APPOINTMENT action shows Reg 213.3102(u) AND you have not been converted to competitive service)
(4) time-limited veteran appointment (block 5 of APPOINTMENT action shows Reg. 316.402(b)(4) AND you have not been converted to competitive service)
(5) not described above (Attorneys, Pathways [PMFs, Recent Grads, Interns] or term appointments) who have prior competitive service OR veteran's status
Former competitive service -- voluntarily separated (resigned or retired)
(1) with permanent tenure (separation at any time)
(2) with conditional tenure (separation within previous 3 years)
(3) with conditional tenure AND veterans preference (separation at any time)
ICTAP/CTAP (must be separated from competitive service due to RIF or have received notice that you will soon be separated due to RIF) - does not apply if you voluntarily separated from federal employment OR were terminated for reasons other than a RIF (i.e., resigned, retired, separated for performance or conduct reasons OR separated at the conclusion of a term or temporary appointment)
Certain applicants WITHOUT FEDERAL STATUS may also apply BUT IF you meet any of the federal status options above, choose that as your eligibility.
VEOA is a means of eligibility and does not confer selection priority - it cannot be used to circumvent any provisions of the merit promotion process.
OTHER NOTES:
See Conditions of Employment section for information on shift conditions, protective gear requirements and Financial Disclosure obligations.
Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one.
This is a moderate risk public trust position. The selected employee will be required to complete a Standard Form 85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.
This position is eligible for telework consideration.
The selectee may be approved for telework after the initial probationary period has been served if all conditions for telework are met.
Relocation expenses will not be paid.
Salary will be set in accordance with locality pay provisions. If you currently receive a higher locality pay, you will lose entitlement to the higher locality pay if selected for this position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
When completing the questionnaire, you must indicate the correct federal status and provide the required supporting documents to receive the proper consideration.
Answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete.
Your score will be based on your responses to the questionnaire. Your resume and supporting documents will be compared to your responses to the questionnaire, which is designed to capture the desired competencies for this position. Experience you claim is subject to verification by the selecting official. You may be asked to provide examples or documentation to support your answers or to verify a response by a practical demonstration of your claimed ability to perform a task.
Your resume should describe specific duties you perform that demonstrate the following knowledge, skills and/or abilities as they relate to the Specialized Experience stated above.
-- Knowledge of management concepts and principles required to effectively lead a large organization (possible 12 points)
-- Knowledge of construction project management within occupied space (possible 12 points)
-- Knowledge of building operations (i.e., general layout of buildings, basic understanding of HVAC, mechanical, electrical, plumbing, structural systems, etc) (possible 12 points)
-- Ability to develop and maintain a long-range asset management plan (possible 12 points)
-- Ability to communicate, both orally and in writing (possible 9 points)
-- Knowledge of budget formulation in relation to the effective operation of building management services (possible 12 points)
-- Ability to develop and maintain professional liaison relationships with a variety of individuals at all levels of an organization (possible 12 points)
Your preliminary rating will consist of the following: first, your eligibility will be verified using your responses to questions 3 and 4 and your supporting documents. Choosing an incorrect eligibility at the beginning of the online questionnaire may also eliminate you from consideration.
If you provide a response to the online questionnaire that indicates you are not eligible, fail to provide documents to support your claim OR you are otherwise found ineligible during this part of the review, you will not receive further consideration.
If you are rated 'eligible' you will receive a score based on your responses to the remaining online experience questions.
If you are among the highest-ranking applicants based on that score, your resume will be reviewed to determine if you demonstrate the required specialized experienceat the indicated grade level. You must clearly describe the duties you perform as they pertain to the Specialized Experience required for this position. This means your resume must include information in sufficient detail to clearly establish that you have the required specialized experience, at the required level, for the required period of time.
If you are among the highest-ranked applicants and your resume clearly demonstrates that you meet the qualification requirements (including a description of the Selective Placement Factor experience indicators you've claimed), your name will be referred to the selecting official and your applicable documents will be forwarded for further review.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL APPLICANTS must submit a *resume that clearly documents how you meet the requirements of the Specialized Experience statement. (SSA employees may use SSA-45, but must submit all other required documents as specified below.)
Federal employees must also submit relevant **SF-50(s) and a current ***performance appraisal.
*Resumesare the key means we have for evaluating your qualifications for this position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your work schedule (number of hours per week), your grade (if your position is federal) and a comprehensive description the relevant duties you performed in each position.
Information that is copied or restated language from the vacancy announcement, rating criteria or KSAs will not be considered. If this occurs, you may be found ineligible.
**SF-50s must show your grade, type of service and career-tenure. SF-50s should coincide with the information in your resume. If you are applying for noncompetitive referral based on grade, you must include the SF-50 showing your placement in a permanent GS-13 position.
***Performance Appraisalsmust be for a period that ended less than a year ago, must be completed and signed and must indicate a rating of satisfactory or better.Do not substitute a 'Performance Plan.' VEOA-applicants and Military Spouses without federal status are not required to submit a federal performance appraisal.
READ THE INFORMATION BELOW PERTAINING TO YOUR SPECIFIC ELIGIBILITY - if you claim an eligibility and don't fully support it you may cause yourself to be eliminated from consideration.
COMPETITIVE SERVICE EMPLOYEES -- (1) current SF-50 documenting competitive status, grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade, (3) performance appraisal AND (4) if applicable, a current payscale.
EXCEPTED SERVICE EMPLOYEES (USPS, Foreign Service, agencies with interchange agreements, etc) -- (1) current SF-50 documenting grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade; (3) performance appraisal; (4) (if applicable) a copy of your agency's Interchange Agreement and payscale AND (5) (if applicable) an SF-50 that documents your prior competitive service (e.g., a resignation, retirement or other termination action that shows WHEN you left the competitive service [block 4] AND if you separated with career or career-conditional tenure [block 24].
SCHEDULE A/TIME-LIMITED VETERAN -- (1) SF-50 you received when you were hired; (2) current SF-50; (3) additional SF-50 (if necessary) documenting highest grade held and/or time-in-grade, (4) performance appraisal and (5) if applicable, a current payscale.
FORMER FEDERAL EMPLOYEES -- (1) separation SF-50 showing that separation was not for performance or conduct reasons, (2) (if different) SF-50 showing highest grade and career tenure in the competitive service. You must have served in a competitive service position AND have permanent tenure OR have separated less than 3 years ago with conditional tenure (or at any time with veterans preference). You are not required to submit a federal performance appraisal.
VEOA -- (1) DD-214(s) (Member 4 ONLY) showing honorable discharge after serving 3+ years of continuous active duty OR (2) if applicable, documents demonstrating preference (such as a disability letter). If you are still on active duty, you must submit a recently dated official statement of service from your command. For more information visit the Vet Guide.
NOTE: Federal employees who opt to apply under VEOA are still bound by the requirements for federal employees and must still submit the appropriate SF-50s and Performance Appraisals.
CTAP/ICTAP -- for displaced (or soon to be displaced) competitive service employees (does not apply if you voluntarily left your federal position) -- must receive a rating of 85% or higher AND must provide (1) separation notice, agency certification that you cannot be placed after injury compensation has terminated, OPM notification that your disability annuity has terminated OR Military Department/National Guard Bureau notice that you are retired under 5 U.S.C. 8337(h) or 8456 OR (2) SF-50 documenting your separation. For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
READ THE QUALIFICATIONS SECTION AND THE REQUIRED DOCUMENTS SECTION BEFORE YOU BEGIN YOUR APPLICATION TO ENSURE YOU UNDERSTAND THE APPLICATION INSTRUCTIONS SPECIFIC TO THIS VACANCY. IT'S ADVISED THAT YOU GATHER YOUR SUPPORTING DOCUMENTS AND SAVE THEM TO YOUR USAJOBS ACCOUNT FOR EASY UPLOADING AT THE END OF THE PROCESS.
If your resume is not current, you should make any necessary updates to demonstrate that you qualify for this position (e.g., does your resume include the required information and does it specifically address the Specialized Experience required for this position?)
If your SF-50s and/or performance appraisals are not current, upload up-to-date documents to your USAJobs account. If you submit outdated documents you may cause yourself to lose consideration for this vacancy.
TO APPLY: You must first choose an eligibility (e.g., CTAP, Military Spouse, ICTAP, Noncompetitive Referral, Promotion or VEOA) as part of the online application process or you cannot be considered. Do not choose more than one. Do not choose 'Noncompetitive Referral' unless you are serving under Schedule A or a time-limited veterans appointment OR you meet the grade-level requirements (e.g., you hold or held a permanent position at or above GS-13).
You must provide a complete Application Package which includes:
-- Online Questionnaire: Click the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the questionnaire and click Submit My Answers at the end of the process.
-- additional Required Documents (See Required Documents section).
The complete Application Package must be submitted by 11:59 pm (EST) on December 27, 2019.
Failure to upload any required documents will eliminate you from consideration.
Follow instructions carefully. Errors or omissions may affect your eligibility. Experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation to support your answers or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
If you use assistive software or an adaptive device and are experiencing technical difficulty and/or otherwise require assistance with the application process, please email
joann.casswell@ssa.gov
during the open period of the announcement.
Individuals with disabilities may call via Federal Relay using the (voice) contact telephone provided.
Due to security procedures, we will not accept applications submitted via email, standard mail or fax. You are required to use the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
If you experience difficulties during the application process, use the links on the USAJobs website to seek help. If you're still unable to complete your application, you should submit a USAJobs Help Desk ticket to resolve the issue. You must also email the staffing specialist (
joann.casswell@ssa.gov
) using the SUBJECT LINE: "SH-10673458 Application Issue" and provide details of the difficulties you're experiencing (with screenshots if applicable). This email must be received before the announcement closes.Technical difficulties reported after the announcement closes cannot be addressed.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Notice Concerning Materially False, Fictitious or Fraudulent Statements -- Anything you claim in the occupational questionnaire or in your resume is subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious or fraudulent statements or representations are subject to disciplinary action.
DCBFM - OFLM
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
If you applied correctly and provided a valid email address in your Biographical Information, you will receive an Acknowledgement of Occupational Questionnaire. This is not an indication that your application is complete. Follow the instructions in the "How to Apply" and "Required Documents" sections to ensure that you submit a complete application.
It is recommended that you "View/Print My Answers" at the conclusion of the online questionnaire to ensure that you have answered every question AND to confirm that you've submitted all required documents.
To review your application and verify receipt of your documents, log into USAJOBS and click on this announcement number. Choose "Additional Application Information" then "Accept and Proceed." Under "Assessments" you should see a status of 'complete' for the Assessment Questionnaire.' Under "Documents" you should see a list of the documents you submitted. (Documents annotated as 'not received' may not be required - consult the Required Documents section to verify.) Click 'View" next to each document you submitted to ensure you have submitted the intended version.
Applicants are responsible for verifying that applications are complete and that documents have been properly submitted.
After all applications have been evaluated, a Best Qualified List will be issued and you will be notified by email of the status of your application (e.g., highly qualified and referred to the selecting official; qualified but not referred; or ineligible).
Interviews may or may not be conducted, but if an interview is desired, it will be scheduled by the hiring office and a representative from that office will contact you directly. Please do not contact the staffing specialist with questions pertaining to the scheduling or outcome of interviews. Status updates will not be available from this office during the interview/selection process, which could take from several weeks up to 90 days.
After the selection process has been completed, final notices will be emailed to those applicants who were referred to the selecting official. Applicants who were not referred will not receive a final notice.
Status updates, when applicable, are also available by accessing your USAJOBS account (select Application Status then More Information for this position to see if any updates are available).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL APPLICANTS must submit a *resume that clearly documents how you meet the requirements of the Specialized Experience statement. (SSA employees may use SSA-45, but must submit all other required documents as specified below.)
Federal employees must also submit relevant **SF-50(s) and a current ***performance appraisal.
*Resumesare the key means we have for evaluating your qualifications for this position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your work schedule (number of hours per week), your grade (if your position is federal) and a comprehensive description the relevant duties you performed in each position.
Information that is copied or restated language from the vacancy announcement, rating criteria or KSAs will not be considered. If this occurs, you may be found ineligible.
**SF-50s must show your grade, type of service and career-tenure. SF-50s should coincide with the information in your resume. If you are applying for noncompetitive referral based on grade, you must include the SF-50 showing your placement in a permanent GS-13 position.
***Performance Appraisalsmust be for a period that ended less than a year ago, must be completed and signed and must indicate a rating of satisfactory or better.Do not substitute a 'Performance Plan.' VEOA-applicants and Military Spouses without federal status are not required to submit a federal performance appraisal.
READ THE INFORMATION BELOW PERTAINING TO YOUR SPECIFIC ELIGIBILITY - if you claim an eligibility and don't fully support it you may cause yourself to be eliminated from consideration.
COMPETITIVE SERVICE EMPLOYEES -- (1) current SF-50 documenting competitive status, grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade, (3) performance appraisal AND (4) if applicable, a current payscale.
EXCEPTED SERVICE EMPLOYEES (USPS, Foreign Service, agencies with interchange agreements, etc) -- (1) current SF-50 documenting grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade; (3) performance appraisal; (4) (if applicable) a copy of your agency's Interchange Agreement and payscale AND (5) (if applicable) an SF-50 that documents your prior competitive service (e.g., a resignation, retirement or other termination action that shows WHEN you left the competitive service [block 4] AND if you separated with career or career-conditional tenure [block 24].
SCHEDULE A/TIME-LIMITED VETERAN -- (1) SF-50 you received when you were hired; (2) current SF-50; (3) additional SF-50 (if necessary) documenting highest grade held and/or time-in-grade, (4) performance appraisal and (5) if applicable, a current payscale.
FORMER FEDERAL EMPLOYEES -- (1) separation SF-50 showing that separation was not for performance or conduct reasons, (2) (if different) SF-50 showing highest grade and career tenure in the competitive service. You must have served in a competitive service position AND have permanent tenure OR have separated less than 3 years ago with conditional tenure (or at any time with veterans preference). You are not required to submit a federal performance appraisal.
VEOA -- (1) DD-214(s) (Member 4 ONLY) showing honorable discharge after serving 3+ years of continuous active duty OR (2) if applicable, documents demonstrating preference (such as a disability letter). If you are still on active duty, you must submit a recently dated official statement of service from your command. For more information visit the Vet Guide.
NOTE: Federal employees who opt to apply under VEOA are still bound by the requirements for federal employees and must still submit the appropriate SF-50s and Performance Appraisals.
CTAP/ICTAP -- for displaced (or soon to be displaced) competitive service employees (does not apply if you voluntarily left your federal position) -- must receive a rating of 85% or higher AND must provide (1) separation notice, agency certification that you cannot be placed after injury compensation has terminated, OPM notification that your disability annuity has terminated OR Military Department/National Guard Bureau notice that you are retired under 5 U.S.C. 8337(h) or 8456 OR (2) SF-50 documenting your separation. For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
READ THE QUALIFICATIONS SECTION AND THE REQUIRED DOCUMENTS SECTION BEFORE YOU BEGIN YOUR APPLICATION TO ENSURE YOU UNDERSTAND THE APPLICATION INSTRUCTIONS SPECIFIC TO THIS VACANCY. IT'S ADVISED THAT YOU GATHER YOUR SUPPORTING DOCUMENTS AND SAVE THEM TO YOUR USAJOBS ACCOUNT FOR EASY UPLOADING AT THE END OF THE PROCESS.
If your resume is not current, you should make any necessary updates to demonstrate that you qualify for this position (e.g., does your resume include the required information and does it specifically address the Specialized Experience required for this position?)
If your SF-50s and/or performance appraisals are not current, upload up-to-date documents to your USAJobs account. If you submit outdated documents you may cause yourself to lose consideration for this vacancy.
TO APPLY: You must first choose an eligibility (e.g., CTAP, Military Spouse, ICTAP, Noncompetitive Referral, Promotion or VEOA) as part of the online application process or you cannot be considered. Do not choose more than one. Do not choose 'Noncompetitive Referral' unless you are serving under Schedule A or a time-limited veterans appointment OR you meet the grade-level requirements (e.g., you hold or held a permanent position at or above GS-13).
You must provide a complete Application Package which includes:
-- Online Questionnaire: Click the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the questionnaire and click Submit My Answers at the end of the process.
-- additional Required Documents (See Required Documents section).
The complete Application Package must be submitted by 11:59 pm (EST) on December 27, 2019.
Failure to upload any required documents will eliminate you from consideration.
Follow instructions carefully. Errors or omissions may affect your eligibility. Experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation to support your answers or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
If you use assistive software or an adaptive device and are experiencing technical difficulty and/or otherwise require assistance with the application process, please email
joann.casswell@ssa.gov
during the open period of the announcement.
Individuals with disabilities may call via Federal Relay using the (voice) contact telephone provided.
Due to security procedures, we will not accept applications submitted via email, standard mail or fax. You are required to use the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
If you experience difficulties during the application process, use the links on the USAJobs website to seek help. If you're still unable to complete your application, you should submit a USAJobs Help Desk ticket to resolve the issue. You must also email the staffing specialist (
joann.casswell@ssa.gov
) using the SUBJECT LINE: "SH-10673458 Application Issue" and provide details of the difficulties you're experiencing (with screenshots if applicable). This email must be received before the announcement closes.Technical difficulties reported after the announcement closes cannot be addressed.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Notice Concerning Materially False, Fictitious or Fraudulent Statements -- Anything you claim in the occupational questionnaire or in your resume is subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious or fraudulent statements or representations are subject to disciplinary action.
DCBFM - OFLM
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
If you applied correctly and provided a valid email address in your Biographical Information, you will receive an Acknowledgement of Occupational Questionnaire. This is not an indication that your application is complete. Follow the instructions in the "How to Apply" and "Required Documents" sections to ensure that you submit a complete application.
It is recommended that you "View/Print My Answers" at the conclusion of the online questionnaire to ensure that you have answered every question AND to confirm that you've submitted all required documents.
To review your application and verify receipt of your documents, log into USAJOBS and click on this announcement number. Choose "Additional Application Information" then "Accept and Proceed." Under "Assessments" you should see a status of 'complete' for the Assessment Questionnaire.' Under "Documents" you should see a list of the documents you submitted. (Documents annotated as 'not received' may not be required - consult the Required Documents section to verify.) Click 'View" next to each document you submitted to ensure you have submitted the intended version.
Applicants are responsible for verifying that applications are complete and that documents have been properly submitted.
After all applications have been evaluated, a Best Qualified List will be issued and you will be notified by email of the status of your application (e.g., highly qualified and referred to the selecting official; qualified but not referred; or ineligible).
Interviews may or may not be conducted, but if an interview is desired, it will be scheduled by the hiring office and a representative from that office will contact you directly. Please do not contact the staffing specialist with questions pertaining to the scheduling or outcome of interviews. Status updates will not be available from this office during the interview/selection process, which could take from several weeks up to 90 days.
After the selection process has been completed, final notices will be emailed to those applicants who were referred to the selecting official. Applicants who were not referred will not receive a final notice.
Status updates, when applicable, are also available by accessing your USAJOBS account (select Application Status then More Information for this position to see if any updates are available).
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
