Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals (including Veterans recruitment). Excepted Service employees may also apply to this announcement.

The Social Media Specialist will collaborate across all departments and is primarily responsible for planning, executing and analyzing NMAAHC social media strategy through competitive research, social analytics, platform determination, benchmarking, and audience identification to ensure consistency and quality of content across all digital and social media platforms, including;

• creating, editing and publishing daily content that builds meaningful connections and encourages engagement with the museum collections, exhibitions, programming, educational content, web content, and other museum themes and concerns;
• developing social media strategies, managing social media sites, executing social media campaigns, and playing a major role in engaging and educating online and live audiences;
• overseeing content submission requests, changes, updates and post removals;
• participating in long-range and immediate social media planning;
• managing the museum's online brand 24/7 and monitoring to employ a variety of social media services; and
• monitoring NMAAHC collection acquisitions, exhibitions, programs, current events, historic anniversaries and many other sources in order to update and maintain NMAAHC's social media channels.

Conditions of employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Qualification requirements must be met within 30 days of the job announcement closing date.

Qualifications

Experience: You qualify for this position if you possess one year of specialized experience equivalent to at least the GS-07 level in the Federal Service or comparable pay band system.  For this position specialized experience is defined as using multiple social media platforms and applications to produce and monitor social media content for a museum, educational or cultural institution with a focus on African American History and/or Culture; participating in the development of social media plans and strategies; and gathering information for assessing the effectiveness of social media efforts.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Or Education: Two full years of progressively higher level graduate education leading to a master’s or equivalent degree related to the position may be substituted to meet the experience requirements.

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards.

Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

1. Ability to plan, implement, analyze and prepare reports on an organization’s social media campaigns.
2. Ability to manage multiple social media platforms in order to create, update and monitor an organization’s outreach efforts through social media.
3. Ability to leverage social media to support an organization’s educational, communications and marketing goals.
4. Ability to plan and conduct sessions about African American history and culture, race, and identity.

If you are found qualified for this position and meet or exceed a predefined rating threshold from your questionnaire responses, you may be contacted by email to complete or submit additional assessments such as work samples, short essays, or other appropriate assessments. If you do not meet the rating threshold to move to the next evaluation stage, you will be notified by email.

All applicants who meet or exceed minimum qualifications will receive a final rating within one of three category groups based on one or more stages of evaluation which measure job-related criteria:

Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.

Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.

Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-veterans within each quality category. The Hiring Manager may make selections from the highest quality category (Best Category) provided no veteran in that category is passed over to select a non-veteran in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Veterans who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:
Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience.

Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

To preview questions please click here.