Clarification from the agency

This position is open to current and former Federal employees with permanent status or reinstatement eligibility. Individuals who are eligible for a special appointing authority may also apply; such as applicants with a disability, former Peace Corps volunteers, certain military spouses, veterans seeking a VRA/VEOA appointment, or veterans who have been separated from armed forces under honorable conditions after 3 years or more of continuous active service.

• Directs the production of multimedia websites and applications in a variety of contexts, including public-facing products to support researcher access and online engagement through AmericanArt.si.edu, mobile products destined for use by the public both remotely and in the galleries, and support for SAAM’s intranet platform.
• Participates in the research, analysis, and conceptual development of new or improved digital content, design, or services.
• Coordinates with museum staff to ensure that products are developed according to established standards, and that the timing and production demands of each project are quantified and met.
• Manages permanent and temporary staff of both federal and trust employees as well as interns.
• Participates in the research, analysis, and conceptual development of new or improved digital content, design, or services.
• Establishes and/or maintains project plans and product roadmaps for digital products.

Conditions of employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on the web at http://www.opm.gov/qualifications.

Qualifications

Experience: You qualify for this position if you possess one year of specialized experience equivalent to at least the GS-11 level in the Federal Service or comparable pay band system.  For this position Specialized experience is defined as developing complex multimedia websites, managing digital User Experience (UX), and web analytics.

1. Attention to Detail- Is thorough when performing work and conscientious about attending to detail.
2. Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:

• Skill in the front-end development of complex, interactive, media-rich public websites and digital products, including technologies such as CMS, HTML, CSS, JavaScript, and related tools and programming languages.
• Knowledge of both qualitative and quantitative user-centered research techniques and best practices for application development on a variety of screen sizes and device types, both fixed and mobile.
• Ability to coordinate technical and creative processes in an educational, museum, nonprofit, or other type of learning-driven environment, and to effectively plan, communicate, and supervise the work of others.
• Ability to lead the planning, strategy, organization, launch, and maintenance of various digital products, creating and implementing content strategies for multiple audiences while employing best practices for user experience, findability, and access.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.