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WHAT IS THE COMMUNICATIONS & LIAISON AND DIVISION? Communications & Liaison Division (C & L) touches every aspect of the IRS mission through its information-sharing activities ? from communicating internally with IRS employees to communicating with taxpayers, Congress and state and local agencies. From handling thousands of media contacts and information requests to helping taxpayers understand and meet their tax responsibilities, C & L is vital to IRS operations.
WHAT DOES A PUBLIC AFFAIRS SPECIALIST DO? IRS Public Affairs/Media Relations Specialists are the designated spokespersons for the agency. Oral and written communication skills are essential for responding to reporters and other members of the media who make official inquiries, consulting with IRS leadership and informing the public (individuals, business and tax-exempt organizations) of key IRS messages regarding federal tax law, filing requirements and procedures. You will develop professional working relationships with reporters and pitch IRS-related stories. You will research nuances of the tax law, consult with IRS subject matter experts and respond to media inquiries. You will consult with internal customers; prepare communication plans to meet specific objectives; develop communication vehicles such as news releases, fact sheets, tax tips and web and social media content and then initiate contacts with print, broadcast and social media outlets using those vehicles to publicly place IRS messages. Field (regional) Media Relations Specialists have responsibility for local stories and events as well as crisis and disaster communications within their assigned territory. Media Relations Specialists play a critical role in consulting, advising and supporting IRS leadership in representing the agency with all news media, including major national media outlets.
As an Public Affairs Specialist you will:
- Establish and maintain mutual communication between news media outlets, IRS leadership and the general public.
- Identify communication needs, develop informational materials and deliver key organizational messages that inform appropriate external audiences of the agencies policies, programs, services and activities.
- Serve as a communications subject matter expert advising on appropriate communication strategies and tactics.
- Write news releases, fact sheets, tax tips, FAQs, web and social media content and scripts for both audio and video products. Daily interaction with reporters responding to their inquiries and initiating contacts with them to execute media campaigns.
- Explain federal tax law in plain-English to reporters and the general public, based on your research of internal resource materials and information provided from interaction with subject matter experts.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
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This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/511264800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.