This position is located in the Division of Library Operations (DLO), Technical Services Division (TSD), Library Technology Services Section (LTSS).Learn more about this agency
As a Technical Information Specialist, you will:
- Serve in state-of-the-art information technologies and their application to library and information centers and development of new products, services, and delivery mechanisms.
- Support the computing needs by identifying requirements, developing new means of delivering services and information, coordinating and enabling implementation of new services, and supporting ongoing services.
- Serve as a manager to NLM Digital Collections.
- Be responsibile for examing and adopting new technologies to build and maintain robust systems for NLM resources.
- Lead project teams composed of a variety of members to conduct projects and research that requires to have a strong understanding of library technology, databases, software, and NLM policies and procedures.
- Lead and implement programs to test and evaluate NLM products and services through surveys, questionnaires, interviews, analytics, and other formal and informal evaluation tools.
- Serve as a liaison between NLM's Office of Computer and Communications Systems (OCCS) and DLO for recommending, testing, and implementing institution-wide and external network services.
- Collaboratively work with all types of libraries, government agencies and organizations working in biomedical and public health fields to determine strategies for exchanging information, improving services, and establishing cooperative projects.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions of Employment
- U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
- Position is subject to a background investigation.
- Males born after December 31, 1959 must be registered with the Selective Service.
- Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement.
- Position requires Education.
- A full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled; OR
- Four years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience must have been equivalent to that which would have been gained through a 4-year college curriculum.
You must demonstrate in your resume at least one (1) year of qualifying specialized experience equivalent to the GS-12 level in the Federal Government. Examples of specialized experience include: providing health information to users of library systems and databases; developing policies, programs, services and/or products for a library system; managing library systems and databases; and serving as a Project Officer or Contracting Officer covering all phases of contract activity.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/10235506
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts (or a list of your courses including titles, credit hours completed and grades). Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.
- - This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
- - At the supervisor's discretion, this position may offer work schedule flexibilities: [telework, flexible schedules].
- - A one-year probationary period may be required upon selection/placement.
- - If selected, you will be required to complete a Confidential Financial Disclosure Report, OGE Form 450 to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency. This information is required annually. For information, visit the NIH Ethics website: https://ethics.od.nih.gov/topics/fd.htm.
- - PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should also apply online to this announcement in order to receive consideration.
- - Additional selections for similar positions may be made across the entire Department of Health and Human Services within the Washington, DC commuting area through this vacancy announcement.
- - The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
- - The NIH maintains a tobacco free work environment and campus.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history or academic career. To ensure all of the essential information is in your resume, we encourage you to use theUSAJOBS online Resume Builder. If you choose to use your own resume, you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:
- Job title
- Name of employer
- Beginning and ending dates of employment (month/day/year format)
- Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
- Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)
- Series and grade or equivalent (if a federal position)
For resume writing guidance, please visit the following resources: NIH Jobs website, USAJOBS Resource Center, and the USAJOBS Resume Writing Video Tutorial.
You must submit a completed assessment questionnaire.
To be considered eligible, you must submit the following documentation, if applicable to you AND respond accordingly to the associated question on the online questionnaire. If you do not provide the required information, we will assume you are not eligible or you do not wish to be considered for any preference or eligibility.
- - SF-50 - A copy of your most recent competitive career or career conditional SF-50 that shows the effective date of your latest position and the full performance level. You may obtain a copy of your SF-50 from your human resources office or, if you are an HHS employee, from your eOPF. If you separated from Federal Government employment, you may obtain a copy of your SF-50 via the Federal Records Center, National Archives and Records Administration.
- - Veteran Documentation for eligibility purposes only: (DD-214, VA Disability Letter, etc.). Reference Standard Form 15 (SF-15) for required documentation if you are a 10-point preference eligible. Submission of SF-15 is not required, unless you have derived preference (XP) as described in questions 7, 8, or 9 on the SF-15. In those cases, you must submit a completed SF-15 and the required documentation. For 5 point preference eligibles, you must submit your DD-214 (if separated) or any written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
- - Schedule A (Disability Appointment): Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on a medical professional's letterhead and signed. Please note the Schedule A hiring authority neither guarantees employment, nor gives an individual preference in the hiring process.
- - Documentation to support any other noncompetitive or OPM interchange agreement eligibility. Reference the Eligibility section of the questionnaire for requirement documents and information.
- - Visit our sites on Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP)for more information and required documentation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, please read and follow all instructions in this announcement, complete the online application, and submit the documentation specified in the "Required Documents" section. Your complete application package must be submitted by 11:59 PM Eastern Time (ET) on 07/02/2018 to receive consideration.
1. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply.
2. Follow the prompts to select your resume and/or other supporting documents to be included with your application package (see the "Required Documents" section for any additional forms and/or supplemental materials required). You will have the opportunity to upload additional documents to include in your application before it is submitted. You must submit your documents through the online application. Unfortunately, we cannot accept emailed or mailed documents. NOTE: that your uploaded documents may take several hours to clear the virus scan process.
3. Read all Eligibility questions and respond accordingly to any Eligibility you wish to claim. NOTE: You will only be considered for those Eligibility questions (Status Applicant, Reinstatement, Schedule A, etc.) you respond in the affirmative to, including veterans' preference, regardless of what documentation you submit. We use these questions to assist in determining your eligibility for appointment, preference, and consideration. We cannot assume you intended to respond differently to a question based on other information in your application package. We cannot accept responsibility for granting you eligibility for something you did not claim other than what you provided us in the questionnaire.
4. Complete the assessment questionnaire. Applicants are asked all questions regardless of their consideration preferences. NOTE: We will only consider you for the grades, series, and specialties that you self-identify as being qualified for. We cannot assume you intended to respond differently to a qualification question based on other information in your application package. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/10235506
5. Verify all required documentation is included in your application package, review your responses to the assessment questionnaire for accuracy, and then submit your application.
In addition to the required documents, we encourage you to submit the following although they are not required at the time of application (these documents may be requested later in the process).
- - Cover letter
- - Copy of transcripts (if applicable). Official transcripts will be required if selected.
- - Copy of current, valid, unrestricted professional license/registration (if applicable).
We cannot assume responsibility or grant extensions for personal issues (e.g., power outage, loss of internet, not understanding a question) when applying to our announcements. For technical difficulties, contact HR Systems Support between 8:00 AM and 4:30 PM ET Monday through Friday at email@example.com.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. If you need any other accommodation or assistance with applying please contact Douglas Bruno at firstname.lastname@example.org.
NIH's EEO and Diversity and Inclusion Policy Statement
Visit the NIH's Office of Equity, Diversity, and Inclusion site for information on NIH's EEO program, Reasonable accommodation procedures, laws, policy statements, and the operation of the EEO complaint process..
Agency contact information
AddressNational Institutes of Health
2115 East Jefferson Street
Rockville, MD 20851
Once you submit your application package, you will receive an acknowledgement email. Your application will be assessed to determine your qualifications and eligibility for the position. After the assessment is complete, you will be notified of the status via email. In addition, you can track the progress of your application package through your USAJOBS account.
The selecting official, hiring manager, or someone acting on their behalf will review the applications of the referred candidates and determine who to interview. We may contact you for an interview or to provide additional information after a few days or up to several months from the closing date of the announcement. We may contact you through email or phone so please ensure you have provided us with your accurate and current contact information. To remain in consideration for this vacancy announcement, you must respond in a timely manner to our correspondence and requests for documentation or information throughout the selection and hiring process.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/503203500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.