This position is being concurrently announced under Merit Promotion procedures on FSIS-2018-MMP-0462. Disabled Veterans, candidates with 3 or more years of active duty military service, and candidates eligible for special hiring authorities can apply to the Merit Promotion announcement if they meet criteria for the above and include supporting documents.
Summary
This position is being concurrently announced under Merit Promotion procedures on FSIS-2018-MMP-0462. Disabled Veterans, candidates with 3 or more years of active duty military service, and candidates eligible for special hiring authorities can apply to the Merit Promotion announcement if they meet criteria for the above and include supporting documents.
The incumbent will be responsible for disseminating information policies and programs in support of Agency goals to a variety of public and internal audiences. The Web Content Manager explores ways to most effectively and efficiently disseminate information through Web-enhanced communication tools and technology including, but not limited to, the Internet, websites, email distribution services, and new media channels such as social networks, blogs, collaborative Web tools and applications.
Manages FSIS’ Web presence, which currently includes the Agency’s websites (internal and external ), apps, and other digital communication efforts. Plans, produces, and edits content for the FSIS’ various Web pages and apps. Plans, coordinates, and evaluates Web coverage, including short-range and long-range plans. Maintains and enforces the Agency’s Web and digital Standard Operating Procedures; including coverage, best practices, policies, and procedures. Serves as project lead on external applications.
Utilizes knowledge of, and experience in, managing a Web site, including accessibility, usability, information architecture, Web site redesigns, quality control (QC), quality assurance (QA), testing, basic HTML, and content management to ensure a comprehensive digital presence.
Plans, coordinates, and implements long-term and short-term Web and digital plans and strategies. Manages day-to-day site maintenance and Web content. Develops, executes, and measures the effectiveness of Web and digital strategies for key communication events. Provides reports with analysis of Web and digital strategies, as well as technical reports including metrics, trend analysis, and recommendations for future efforts.
Consults with customers on larger Web projects to collect information and requirements. Provides customers with updates, previews, and overall strategy, as needed. Gives presentations and trains program staff on writing Web content; using digital communications tools; and software, Web, and digital best practices, rules, and regulations.
Participates with the WDCS Director in the overall formulation and management of current information from internal and external sources to include Web content, social media content, reports, one-pagers, and other materials that effectively communicate Agency goals to a variety of internal and external audiences.
Participates in strategic planning to improve the Agency’s Web pages and digital communication efforts. Recommends and develops specific communication programs, tools, and techniques designed to meet the needs of the Agency and intended national audience.
Stay up-to-date on Web and digital communications best practices, industry standards, Federal and Departmental standards, policies and procedures.
Selective Service Registration is required for males born after 12/31/1959.
A 1-year probationary period is required.
US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
A 1-year probationary period is required.
Satisfactory completion of a background investigation and fingerprint check
• May be subject to satisfactory completion of one year probationary or trial period.
• Direct Deposit – Per Public Law 104-134 all Federal employees are required to have federal payments sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• E-Verify: Federal law requires the use of E-VERIFY to confirm the employment eligibility of all new hires. If you are newly hired, the documentation you present for purposes of completing the Department Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS "E-VERIFY" system. Federal law requires the use of E-VERIFY to confirm the employment eligibility of all new hires. Under this system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.
• If you are selected, you may need to complete a Declaration for Federal Employment (OF-306) prior to being appointed to determine suitability for Federal employment and to authorize a background investigation. False statements or responses on a resume or application can jeopardize employment and may be grounds for disciplinary action, including removal from Federal service.
Qualifications
Applicants must meet the qualifications and eligibility requirements by the closing date of the announcement including the following specialized experience and/or education, as identified below.
For the GS- 12 level:
Intermediate level knowledge and skills managing websites and other digital tools and platforms. Professional knowledge of Web best practices and industry standard. Ability to communicate with technical people and translate projects, issues and ideas to nontechnical audience.
A majority of the following should be well documented in your resume:
Knowledge of, and experience in, managing a website, including accessibility, usability, information architecture, website redesigns, quality control (QC), quality assurance (QA), testing, basic HTML and content management.
Experience in developing criteria, methods, and techniques for reviewing and evaluating the effectiveness of Web and technical policies, procedures and operations in accomplishing long and short-range objectives.
Excellent written and oral communication skills. Ability to understand technical and scientific information and to work with technically oriented officials, conveying to them the needs of the general public and stakeholders.
Skill in modifying or developing new communication methods and objectives, and ability to summarize technical information succinctly in a style that is understandable to the general public.
Experience with in analyzing and evaluating input from stakeholders that have differing viewpoints; determining the effectiveness of information systems, policies and procedures; and developing recommendations to improve internal operations or modify communication goals and objectives.
Excellent customer service skills, especially in establishing and maintaining effective working relationships with various stakeholders, including employees and external groups.
Content Management/Web Content Management Systems
Preference for Drupal, Stellant, IBM’s Web Content Manager or Websphere Application Server (WAS)
Digital Communications
Granicus/GovDelivery or similar email subscription services
Database Administration
Preference for experience using Oracle Service Cloud
Analytics
Google Analytics, Database Reports
Website Design/Redesign
Content Audits, Information Architecture
For the GS-13 level:
Advanced knowledge and highly developed skills managing websites and other digital tools and platforms. Professional knowledge of Web best practices and industry standard. Ability to communicate with technical people and translate projects, issues and ideas to nontechnical audience.
The following should be well documented in your resume:
Knowledge of, and experience in, managing a website, including accessibility, usability, information architecture, website redesigns, quality control (QC), quality assurance (QA), testing, basic HTML and content management.
Experience in developing criteria, methods, and techniques for reviewing and evaluating the effectiveness of Web and technical policies, procedures and operations in accomplishing long and short-range objectives.
Excellent written and oral communication skills. Ability to understand technical and scientific information and to work with technically oriented officials, conveying to them the needs of the general public and stakeholders.
Skill in modifying or developing new communication methods and objectives, and ability to summarize technical information succinctly in a style that is understandable to the general public.
Experience with in analyzing and evaluating input from stakeholders that have differing viewpoints; determining the effectiveness of information systems, policies and procedures; and developing recommendations to improve internal operations or modify communication goals and objectives.
Excellent customer service skills, especially in establishing and maintaining effective working relationships with various stakeholders, including employees and external groups.
Content Management/Web Content Management Systems
Preference for Drupal, Stellant, IBM’s Web Content Manager or Websphere Application Server (WAS)
Digital Communications
Granicus/GovDelivery or similar email subscription services
Database Administration
Preference for experience using Oracle Service Cloud
Analytics
Google Analytics, Database Reports
Website Design/Redesign
Content Audits, Information Architecture
For all grade levels documented experience and skills in the following is highly desirable:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no educational substitute for specialized experience for this announcement.
Additional information
• Career Transition Assistance Plant (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
• This announcement may be used to fill multiple vacancies.
• Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDAs TARGET Center at 202-720-2600 (voice and TDD).
• This position is eligible for telework and other flexible work arrangements. Employee participation is at the discretion of the supervisor.
• It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. See more information at: CHCO Council.
• BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at: Benefits For Federal Employees.
We are a qualifying employer of the Public Service Loan Forgiveness Program. For more information please visit: Public Service Loan Forgiveness.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applications will be evaluated in accordance with Office of Personnel Management's (OPM) Delegated Examining Procedures using category rating. Applicants who meet basic minimum qualifications will be placed in one of two or three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veterans preference will receive selection priority over non-veterans. Category placement will be determined based on applicant's quality of experience and the extent they possess the following knowledge, skills, and abilities (KSA) or competencies:
Technology Application
Creative Thinking and Innvovation
Communication and Media
Technical Competenc
Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Those determined to be in the best qualified category will be referred to the selecting official for consideration.
Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered to more accurately reflect the submitted documentation. Please follow instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from Federal service.
To view the application form, visit: https://fsis.usda.ntis.gov/cp/?event=jobs.previewApplication&jobid=8638DA27-1048-4B0A-ABFD-A8AB009731FE
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at: Benefits For Federal Employees.
We are a qualifying employer of the Public Service Loan Forgiveness Program. For more information please visit: Public Service Loan Forgiveness.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series and grade (if applicable); 4) supervisor's phone number and whether or not the supervisor may be contacted for a reference check; 5) other qualifications.
• If education is required or you are using education to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college, or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit NACES. All transcripts must be in English or include an English translation.
• If claiming veterans preference, you must submit a DD-214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. If currently on active duty, you must submit a certification of expected discharge or release from active duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veterans preference must be verified prior to appointment. Without this documentation, you will not receive veterans preference and your application will be evaluated based on the material(s) you submitted.
• If claiming 10-point veterans preference, you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this preference as listed on the SF-15 Application for 10-point Veterans Preference. The SF-15 should be included but is not required. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference. For more information on veterans preference see Feds Hire Vets.
• Surplus or displaced employees eligible for CTAP,RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, contact the Agent Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement in order to be entered into the system prior to its closing.
If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment office, or another establishment that provides internet service to complete online application and the assessment questionnaire. If this is not an option, refer to the Alternative Methods for Applying section below for specific instructions.
Alternative Methods for Applying: If you are unable to apply using the internet, please fax your request for an application package along with your name and mailing address to: 612-370-2060.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.
To begin, click "Apply Online" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents.
NOTE: You must verify that uploaded documents from USAJOBs transfer into the Agency's staffing system. Applicants may combine all like required documents (e.g. veteran's preference) into one or more files and scan for uploading into the application. Each file must not exceed 3MB. Grouping like documents into files will simplify the application process. Documents must be in one of the following formats: GIF, JPEG, JPG, PDF, PNG, RTF, or Word (DOC or DOCX). Uploaded documents may not require a password, digital signature, or other encryption to open.
The following documents are required for your application to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in mail service, your system failure or downtime, etc. Encrypted and digitally signed documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration
USDA, Food Safety and Inspection Service
Butler Square West, Suite 420C, 100 North 6th Street
Minneapolis, MN, 55403
USA
Next steps
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log into your USAJOBS account to check your application status. We expect to make a final job offer approximately 40 days after the deadline for applications.
• Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series and grade (if applicable); 4) supervisor's phone number and whether or not the supervisor may be contacted for a reference check; 5) other qualifications.
• If education is required or you are using education to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college, or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit NACES. All transcripts must be in English or include an English translation.
• If claiming veterans preference, you must submit a DD-214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. If currently on active duty, you must submit a certification of expected discharge or release from active duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veterans preference must be verified prior to appointment. Without this documentation, you will not receive veterans preference and your application will be evaluated based on the material(s) you submitted.
• If claiming 10-point veterans preference, you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this preference as listed on the SF-15 Application for 10-point Veterans Preference. The SF-15 should be included but is not required. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference. For more information on veterans preference see Feds Hire Vets.
• Surplus or displaced employees eligible for CTAP,RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, contact the Agent Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement in order to be entered into the system prior to its closing.
If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment office, or another establishment that provides internet service to complete online application and the assessment questionnaire. If this is not an option, refer to the Alternative Methods for Applying section below for specific instructions.
Alternative Methods for Applying: If you are unable to apply using the internet, please fax your request for an application package along with your name and mailing address to: 612-370-2060.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.
To begin, click "Apply Online" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents.
NOTE: You must verify that uploaded documents from USAJOBs transfer into the Agency's staffing system. Applicants may combine all like required documents (e.g. veteran's preference) into one or more files and scan for uploading into the application. Each file must not exceed 3MB. Grouping like documents into files will simplify the application process. Documents must be in one of the following formats: GIF, JPEG, JPG, PDF, PNG, RTF, or Word (DOC or DOCX). Uploaded documents may not require a password, digital signature, or other encryption to open.
The following documents are required for your application to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in mail service, your system failure or downtime, etc. Encrypted and digitally signed documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration
USDA, Food Safety and Inspection Service
Butler Square West, Suite 420C, 100 North 6th Street
Minneapolis, MN, 55403
USA
Next steps
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log into your USAJOBS account to check your application status. We expect to make a final job offer approximately 40 days after the deadline for applications.
