Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives. Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.
You will serve as the Public Programs Officer with the Harry S. Truman Presidential Library and Museum, National Archives and Records Administration, located in Independence, MO.
Visit our Employee Gallery at www.archives.gov/careers to see the kinds of dynamic projects our staff are undertaking. If you want a career where you can see the difference your work makes, then join the National Archives!
NOTE: This position is being advertised concurrently under Merit Promotion procedures. Current federal employees and applicants under special hiring authorities (e.g., Disabilities Program, Peace Corps, Former overseas employee, Former National Guard Technician, etc.) who wish to be considered may also apply under Merit Promotion procedures, Job Announcement number: JD10042655DAM. Opens: 8/30/17 Closes: 9/6/17.
Summary
Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives. Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.
You will serve as the Public Programs Officer with the Harry S. Truman Presidential Library and Museum, National Archives and Records Administration, located in Independence, MO.
Visit our Employee Gallery at www.archives.gov/careers to see the kinds of dynamic projects our staff are undertaking. If you want a career where you can see the difference your work makes, then join the National Archives!
NOTE: This position is being advertised concurrently under Merit Promotion procedures. Current federal employees and applicants under special hiring authorities (e.g., Disabilities Program, Peace Corps, Former overseas employee, Former National Guard Technician, etc.) who wish to be considered may also apply under Merit Promotion procedures, Job Announcement number: JD10042655DAM. Opens: 8/30/17 Closes: 9/6/17.
As the PUBLIC PROGRAMS OFFICER, GS-0301-12, your typical work assignments may include the following:
Plans, schedules, and conducts a variety of formal and informal museum public programs; promotes and advertises these programs which includes special events; disseminates public information and manages public relations. Programs may include an individual event or a series of events on subject matter suitable to the mission of the Truman Library. Manages and directs museum programs that involve and are related to services provided for clients and event guests to the Library special event program. These responsibilities include: representation of Library spaces to Museum clients, contractors, and vendors; management of the planning and coordination of events sponsored by the Library and the Library Institute; evaluation of sponsorship requests to advise the Library Director; and oversight of the master calendar of events and spaces.
Manages activities related to, and services provided for, visitors to the Library's museum/exhibit program and for visitors for museum and public programs. Monitors visitor satisfaction and supervises the Library's response and reaction to visitor complaints and commendations. Oversees operation of the museum admissions and gift shop services. Works cooperatively with leadership team of the Library, Institute staff, and tourism bureaus. Supervises the Library's volunteer coordinator; directs the recruitment, training, assignment, and evaluation of volunteers so that these resources may contribute most effectively to the work of the Library on a broad front; and oversees the promotional, policy, procedural, and recognition materials and activities necessary for effective volunteer programs.
Manages the content of the visitor services and facility rentals portion of the Library's website. Coordinates Library activities that promote or describe the Library's operations and services through paid or pro-bono advertising, through media relations, through the website, and through relations with community organizations. Works in close cooperation with public relations and marketing personnel of the Harry S. Truman Library Institute. Writes or edits and is responsible for the design of all materials issued or published by or for the Library including brochures, flyers, newsletters, calendars of events, advertising rack cards, etc. Coordinates the Library's tourism promotion program at local, regional, and national levels, representing the Library on tourism councils.
Manages Library employees in the planning, implementation and maintenance of special and on-going programs, visitor services (admissions and gift shop) operations, and events; and performs the full range of supervisory duties.
More than 1 job may be filled if additional vacancies occur within 90 days
Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.
Qualifications
One year of specialized experience equivalent to the GS-11 grade level in the Federal service which has included such activities as developing content for museum and/or public programs (e.g., symposia, lectures, performances, conferences); managing logistics (e.g., scheduling, booking travel arrangements, security, crowd control, use of facilities/space) for museum programs; researching and compiling audience appropriate materials (e.g., brochures, information leaflets, event calendars, event programs, etc.) for in-person, offsite, or online presentation; having had audience-appropriate materials edited and published for larger audience (e.g., in a magazine, as a visitor guide for an institution, etc); reviewing and/or evaluating the effectiveness of museum and/or public programs; developing and maintaining partnerships to further the reach of museum and/or public programs.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information
This is a supervisory position: First time supervisors serve a one-year probationary period.
Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.
Probationary Period: You will be required to serve a one-year probationary period.
Veterans' Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty or other proof of eligibility (The member 4 copy of your DD-214, or other copies that indicate character of discharge is preferable). If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference see Veteran's Information Page, USAJOBS - Veterans
Schedule A Hiring/Appointing Authority: This is a special hiring authority under 5 CFR § 213.3102 (u) that covers applicants with cognitive developmental disabilities, severe physical disabilities, or psychiatric disabilities. In order to be considered under this special hiring authority applicants need to provide proof of disability and job readiness certification. The proof of disability and job readiness certification can be provided by the following: 1) a statement or letter from a licensed physician or medical professional issued on their office letterhead; 2) statement, record or letter from a Federal government agency that issues or provides disability benefits; 3) statement, record or letter from a State Vocational Rehabilitation Agency counselor; or 4) certification from a licensed private Vocational Rehabilitation or other Counselor that issues or provides disability benefits. For more information on noncompetitive appointment authority eligibility requirements: Persons with Disabilities-Schedule A
Interagency Career Transition Assistance Program (ICTAP) or the Agency Career Transition Assistance Program (CTAP): If you are a displaced Federal employee, you may be eligible under the ICTAP or CTAP guidelines to apply for special selection consideration. You must meet minimum qualifications, including selective factors, experience, and education requirements (if applicable), and be rated well-qualified for the position (i.e., receive a score of 85 or above based on your responses to the Occupational Questionnaire). You must provide a copy of your written notification of ICTAP or CTAP eligibility or a copy of your separation personnel action form with your application or an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once you complete and submit your application package, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. Your resume must specifically and clearly show your possession of the required specialized experience and your possession of the required competencies.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Customer Service (Fosters a Customer Focused Environment)
Execution and Results (Drives Performance and Results)
Leads Teams
Manages Human Resources
Professional Credibility- Public and Outreach Programs
For Competitive/All U.S. Citizens - Based on the information you provided in your application package, you will be assigned to one of three quality categories - Best Qualified, Well Qualified, or Qualified. Those applicants who are determined to be best qualified will be referred to the hiring manager for further consideration. Qualified veterans are placed ahead of non-veterans within each category. Qualified veterans with a service connected disability of 10% or more are placed ahead of non-veterans in the best qualified category.
NOTE: If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or your responses are not supported by your resume, your score will be adjusted. Please follow all instructions carefully. Errors or omissions may affect your rating.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume, showing Job title, duties, hours worked per week, starting and ending dates of employment (month and year), and salary.
2. Other supporting documents:
Responses to Assessment Questionnaire.
Veterans Preference documentation (DD-214 - Member 4 copy or other copies that indicate character of discharge is preferable or equivalent, SF-15 and VA Letter as appropriate).
Persons with disabilities and others who are eligible for appointment under special appointing authorities (e.g., service with the Government Accountability Office {GAO}, Peace Corps, etc.) should indicate the type of appointment on your application and provide supporting documentation as provided by that authority.
Copies of a certification from the armed forces, stating/certifying that you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the certification is signed.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the 09/06/2017 of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://login.usajobs.gov/Account/Login); all of your applications will appear on the Welcome screen. The Application Status will appear, along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contactDenise Amsler at Denise.Amsler@nara.gov or (314) 801-0848 to obtain an alternative application.
LEGISL ARCHVS, PRES LIB, & MUS SV
8601 Adelphi Road
Suite 5100
College Park, MD 20740
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume, showing Job title, duties, hours worked per week, starting and ending dates of employment (month and year), and salary.
2. Other supporting documents:
Responses to Assessment Questionnaire.
Veterans Preference documentation (DD-214 - Member 4 copy or other copies that indicate character of discharge is preferable or equivalent, SF-15 and VA Letter as appropriate).
Persons with disabilities and others who are eligible for appointment under special appointing authorities (e.g., service with the Government Accountability Office {GAO}, Peace Corps, etc.) should indicate the type of appointment on your application and provide supporting documentation as provided by that authority.
Copies of a certification from the armed forces, stating/certifying that you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the certification is signed.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the 09/06/2017 of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://login.usajobs.gov/Account/Login); all of your applications will appear on the Welcome screen. The Application Status will appear, along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contactDenise Amsler at Denise.Amsler@nara.gov or (314) 801-0848 to obtain an alternative application.
LEGISL ARCHVS, PRES LIB, & MUS SV
8601 Adelphi Road
Suite 5100
College Park, MD 20740
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
