Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Food Service Supervisor (NFS) for our Danville, IL VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
Summary
Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Food Service Supervisor (NFS) for our Danville, IL VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
Food Service Operations & Oversight: Supervise daily food preparation, meal service, tray assembly and delivery, nourishment operations, and patient ward rounds. Address operational concerns and ensure meal schedules are met.
Employee Supervision & Performance Management: Supervise, evaluate, and provide guidance to assigned employees. Monitor attendance, punctuality, and work performance; complete performance ratings and competencies; and adjust assignments as needed.
Workload Management & Operational Planning: Develop work assignments, establish priorities, and adjust staffing and procedures to meet operational needs, control costs, and maintain service during routine and emergent situations.
Food Safety, Sanitation & Quality Assurance: Ensure compliance with food safety, sanitation, infection control, and equipment maintenance standards. Conduct sanitation inspections, quality assurance reviews, and required operational monitoring.
Inventory & Supply Management: Receive and inspect deliveries, requisition necessary food and supplies, and maintain inventory of food service materials and equipment to support uninterrupted operations.
Training & Employee Development: Provide individual and group training on food preparation, sanitation, equipment maintenance, modified diets, and patient tray assembly. Guide employees in proper procedures and work standards.
Customer Service & Interdepartmental Coordination: Promote quality customer service and positive working relationships with patients, employees, clinical staff, and other departments. Address service concerns and maintain effective communication across the medical center.
Additional Responsibilities & Flexibility: Perform and adapt to additional responsibilities as needed.
As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- Your performance and conduct
- The needs and interests of the agency
- Whether your continued employment would advance organizational goals of the agency or the Government
- Whether your continued employment would advance the efficiency of the Federal service
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Additional Conditions of Employment include:
-Selective Service Registration is required for males born after 12/31/1959.
-Subject to background/security investigation.
Qualifications
Requirements for Consideration:
Food Service Operations Knowledge: Knowledge of food service operations, including food production, meal preparation, patient tray assembly, delivery, retrieval, and cafeteria services.
Supervisory and Performance Management Skills: Ability to supervise employees, delegate assignments, evaluate performance, address attendance and conduct concerns, and provide effective employee guidance.
Food Safety, Sanitation, and Quality Assurance: Knowledge of food safety, sanitation, infection prevention, and quality assurance standards, including the ability to identify deficiencies and implement corrective actions.
Dietary and Patient Meal Service Knowledge: Knowledge of prescribed diets, modified diets, approved menus, portion control, and dietary requirements to ensure accurate patient meal service.
Workforce Planning and Scheduling: Ability to develop work schedules, establish priorities, distribute assignments, and adjust staffing resources to meet changing operational demands and emergencies.
Operational and Resource Management: Ability to monitor work quality and productivity, manage inventory and supplies, evaluate resource needs, and identify opportunities to improve efficiency and control costs.
Training and Regulatory Compliance: Ability to train and guide employees on food service procedures, equipment maintenance, sanitation, and dietary requirements while applying VA policies and established procedures.
Equipment Operation and Physical Requirements: Ability to safely operate, disassemble, clean, and maintain commercial food service equipment, including combi-ovens and blast chillers, and perform physical tasks requiring lifting or moving objects weighing up to 20 pounds, with assistance for heavier items.
Certifications & Credentials
ServSafe certification required (or must be obtained within 90 days of hire).
A current, valid REAL ID is required to work with the Veterans Canteen Service.
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE:A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package that includes:
Resume
The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal Employees), etc.
Most recent SF-50
Performance Appraisal
Separation Notice (RIF)
Veterans' Preference: Since the Veterans Canteen Service falls under 38 U.S.C. 7802, traditional Veterans' Preference rules do not apply. Qualified Veterans will, however, be given full consideration for this position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/23/2026 to receive consideration.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.
VCS Central Office
1 Jefferson Barracks Drive Bldg. 25
St. Louis, MO 63125
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package that includes:
Resume
The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal Employees), etc.
Most recent SF-50
Performance Appraisal
Separation Notice (RIF)
Veterans' Preference: Since the Veterans Canteen Service falls under 38 U.S.C. 7802, traditional Veterans' Preference rules do not apply. Qualified Veterans will, however, be given full consideration for this position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/23/2026 to receive consideration.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.
VCS Central Office
1 Jefferson Barracks Drive Bldg. 25
St. Louis, MO 63125
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
