THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.
This National Guard position is for a TITLE 5 IT SPECIALIST (CUSTSPT) (MI 127th Wing), Position Description Number NGT5906P01 and is part of the MI 127 Wing, National Guard.
Summary
THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.
This National Guard position is for a TITLE 5 IT SPECIALIST (CUSTSPT) (MI 127th Wing), Position Description Number NGT5906P01 and is part of the MI 127 Wing, National Guard.
This is a Title 5 Civilian Position - You must be a United States Citizen in order to be eligible for this position. This job announcement may be used to fill additional vacancies for additional positions vacated during the job bid process.
***THIS IS A TITLE 5 EXCEPTED NATIONAL GUARD POSITION***
This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications.
Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software.
Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services.
Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modifications vs. replacement to improve reliability.
Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations.
The above duty description doesn't contain all details of the official position description.
Federal employment suitability as determined by a background investigation.
May be required to successfully complete a trial period
Participation in direct deposit is mandatory.
U.S. Citizenship is required.
Irregular and overtime hours may be required to support operational requirements or contingencies.
The employee may be required to travel in military and/or commercial aircraft/vehicle to perform temporary duty assignments.
Must have a valid civilian driver’s license.
Must be able to obtain and maintain the appropriate security clearance of the position.
position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
May be required to travel by car, in military and/or commercial aircraft, and by other means of transportation as appropriate to perform temporary duty assignments
POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION.
position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration.
Qualifications
Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the dates of each period of employment (from MM/YYYY to MM/YYYY) and the number of hours worked per week. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
For additional information see: What to include in your resume.
NOTE: All job seekers will be required to limit their resumes to 2 pages in length when applying for job opportunity announcements (JOAs)
GENERAL EXPERIENCE:
Work in this series includes managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services. This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE:
36 months :
In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
DOD PRIORITY PLACEMENT PROGRAM
Applicants who meet one of the DoD Priority Placement Program categories below are eligible to apply with this preference. (See Required Documents section)
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
Priority Placement Program, DoD Retained Grade
Education
You must meet the following Education requirement to qualify for education in lieu of specialized experience for this position:
Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
Additional information
Selective Service Act:
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
NOTE: If the individual selected is currently on a Title 10 or Title 32 tour no action can be taken until he/she is released from tour.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position.
Who Can Apply: AREA 1: (Tenure 1 and 2) Current Permanent Onboard Federal Technicians/Employees of the Michigan National Guard and (Tenure 3) current temporary indef Federal Technicians/Employees of the Michigan National Guard who've held a temporary appointment with the Michigan National Guard for an accumulative 6 months within the last 12 months.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. Your rating will be based on both your entire application package as well as the responses to the assessment questionnaire. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.
Your qualifications will be evaluated on the above general and specialized experience, to include following competencies- knowledge, skills, abilities (KSAs):
-Hardware
-Operating Systems
-Information Technology Customer Support
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing:
Contact Information-your name and the best way to contact you (DO NOT INCLUDE PII OR PHOTOGRAPH)
For each relevant work experience, you MUST include:
Job Title and Employer (including series and grade for any Federal positions)
Start and end dates with month/year (e.g., 05/2019 - 08/2022)
The number of hours you worked per week
Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. When relevant or required for the position, include your possession of education/ certification/license and provide any required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses.
For additional information see: What to include in your resume. 2. Other supporting documents: SF-50, Licenses, Certificates, DD-214
SF-50: If you are currently an onboard MING Federal Technician/Employee, then you MUST submit your most recent SF-50 at time of your application submission. If you are currently or have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.
3. Transcripts: Only a requirement if education is required OR you substitute education for specialized experience. Unofficial copies may be submitted for application purposes. To receive education credit transcripts MUST be submitted at time of application submission. 4. Priority Placement Program Applicants:
Priority Placement Program, DoD Military Reserve (MR) and Help National Guard (NG) Technician Eligible must submit:
Military Reserve and National Guard Technician PPP Self Certification Checklist (DD 3145-3)
Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
Notice of Separation confirming of eligibility.
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit:
Military Reserve and Technician Disability PPP Self Certification Checklist (DD 3145-2)
Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
Notice of Separation confirming of eligibility.
DOD Retained Grade Preference must submit:
Retained Grade PPP Self-Certification Checklist
RIF change-to-lower-grade notice
SF-50 reflecting the RIF change to a lower grade
DOD Military Spouse preference must submit:
Marriage Certificate
Spouses PCS Orders
Military Spouse PPP Self Certification Checklist
4. Veterans Preference: If you are claiming veterans' preference, MUST submit the following documents. (Applicants must submit documentation for Veterans Preference. If no documents are provided the agency cannot establish Veterans Preference and will not begiven preference.) An SF-50 is NOT sufficient to adjudicate preference.
Veterans claiming 5-point veterans' preference must submit legible copy of yourDD214(s) that indicates the Character of Service at discharge. 5-point preference will not be granted if appropriate documentation is not submitted with your application.
30% Disabled Veterans must submit legible copy of your DD214(s) that indicates the Character of Service at discharge, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more. If claiming 10 point preference, you must provide required documentation described on the back of theSF-15 which proves that you are entitled to such preference.
Other 10-point Preference Eligible must submit legible copy of your DD214(s) that indicates the Character of Service at discharge and provide documentation of your other10-point preference. If claiming 10 point preference, you must provide required documentation described on the back of theSF-15 which proves that you are entitled to such preference.
If you are a current active-duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification.
For more information on Veteran's Preference, please visit: http://www.fedshirevets.gov/job/vetpref/index.aspx
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13109860
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resumes, supporting documents, official transcripts (copies) if needed, licenses, SF 50 etc.) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully prior to the announcement closing. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify, change or add anything to your application packet after the closing date. Incomplete packets will not be considered for the position.
MI 127 Wing
29440 Wilbur Wright Bldg 32
Mount Clemens, MI 48045
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing:
Contact Information-your name and the best way to contact you (DO NOT INCLUDE PII OR PHOTOGRAPH)
For each relevant work experience, you MUST include:
Job Title and Employer (including series and grade for any Federal positions)
Start and end dates with month/year (e.g., 05/2019 - 08/2022)
The number of hours you worked per week
Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. When relevant or required for the position, include your possession of education/ certification/license and provide any required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses.
For additional information see: What to include in your resume. 2. Other supporting documents: SF-50, Licenses, Certificates, DD-214
SF-50: If you are currently an onboard MING Federal Technician/Employee, then you MUST submit your most recent SF-50 at time of your application submission. If you are currently or have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.
3. Transcripts: Only a requirement if education is required OR you substitute education for specialized experience. Unofficial copies may be submitted for application purposes. To receive education credit transcripts MUST be submitted at time of application submission. 4. Priority Placement Program Applicants:
Priority Placement Program, DoD Military Reserve (MR) and Help National Guard (NG) Technician Eligible must submit:
Military Reserve and National Guard Technician PPP Self Certification Checklist (DD 3145-3)
Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
Notice of Separation confirming of eligibility.
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit:
Military Reserve and Technician Disability PPP Self Certification Checklist (DD 3145-2)
Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
Notice of Separation confirming of eligibility.
DOD Retained Grade Preference must submit:
Retained Grade PPP Self-Certification Checklist
RIF change-to-lower-grade notice
SF-50 reflecting the RIF change to a lower grade
DOD Military Spouse preference must submit:
Marriage Certificate
Spouses PCS Orders
Military Spouse PPP Self Certification Checklist
4. Veterans Preference: If you are claiming veterans' preference, MUST submit the following documents. (Applicants must submit documentation for Veterans Preference. If no documents are provided the agency cannot establish Veterans Preference and will not begiven preference.) An SF-50 is NOT sufficient to adjudicate preference.
Veterans claiming 5-point veterans' preference must submit legible copy of yourDD214(s) that indicates the Character of Service at discharge. 5-point preference will not be granted if appropriate documentation is not submitted with your application.
30% Disabled Veterans must submit legible copy of your DD214(s) that indicates the Character of Service at discharge, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more. If claiming 10 point preference, you must provide required documentation described on the back of theSF-15 which proves that you are entitled to such preference.
Other 10-point Preference Eligible must submit legible copy of your DD214(s) that indicates the Character of Service at discharge and provide documentation of your other10-point preference. If claiming 10 point preference, you must provide required documentation described on the back of theSF-15 which proves that you are entitled to such preference.
If you are a current active-duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification.
For more information on Veteran's Preference, please visit: http://www.fedshirevets.gov/job/vetpref/index.aspx
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13109860
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resumes, supporting documents, official transcripts (copies) if needed, licenses, SF 50 etc.) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully prior to the announcement closing. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify, change or add anything to your application packet after the closing date. Incomplete packets will not be considered for the position.
MI 127 Wing
29440 Wilbur Wright Bldg 32
Mount Clemens, MI 48045
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
