Clarification from the agency

This position is open to current permanent Robert J Dole VA Employees.

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Duties for this position include:
Provides clerical and administrative support by screening visitors and calls, identifying their needs, and directing inquiries appropriately. Determines whether matters require a supervisor's attention or referral to the responsible division and provides authorized administrative or technical information. When needed, gather relevant background details before connecting calls to the supervisor.
Manages managers' schedules, appointments, and meeting invitations, arranging alternate representations when appropriate. Reviews documents for signatures, regulatory compliance, grammar, formatting, and policy adherence; returns deficient materials for correction and advises staff on correspondence standards.

Gathers and edits management information from VA sources, applying knowledge of its organizational structure. Reviews correspondence identifies matters requiring supervisory attention or policy decisions and compiles relevant regulations and prior correspondence. Prepares briefing materials for speeches and presentations, alerts supervisors to significant office matters, and screens staff documents for compliance and meeting discussion.
Drafts correspondence on supervisors' behalf, including acknowledgments, policy communications, invitation responses, and conference cancellations. Maintains administrative records and prepares workflow documentation to keep supervisors informed. Records meeting minutes, prepares official communications and summaries, distributes action items, and tracks projects to ensure timely completion and progress updates.

Provides clerical and administrative support by screening visitors and calls, identifying their needs, and directing inquiries appropriately. Determines whether matters require a supervisor's attention or referral to the responsible division and provides authorized administrative or technical information. When needed, gather relevant background details before connecting calls to the supervisor.
Manages managers' schedules, appointments, and meeting invitations, arranging alternate representations when appropriate. Reviews documents for signatures, regulatory compliance, grammar, formatting, and policy adherence; returns deficient materials for correction and advises staff on correspondence standards.

Gathers and edits management information from VA sources, applying knowledge of its organizational structure. Reviews correspondence identifies matters requiring supervisory attention or policy decisions and compiles relevant regulations and prior correspondence. Prepares briefing materials for speeches and presentations, alerts supervisors to significant office matters, and screens staff documents for compliance and meeting discussion.
Drafts correspondence on supervisors' behalf, including acknowledgments, policy communications, invitation responses, and conference cancellations. Maintains administrative records and prepares workflow documentation to keep supervisors informed. Records meeting minutes, prepares official communications and summaries, distributes action items, and tracks projects to ensure timely completion and progress updates.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: 0800 - 1630
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD100310 and PD093340
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Noy Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. For a GS-8 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience as described below:
At the GS-7

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

At the GS-8

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to

You will be rated on the following Competencies for this position:

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: No special physical demands are required to perform the work.

The full performance level of this position is a GS-8

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.