The Director of the Family Court Operations Division is responsible for providing executive leadership, policy direction, and administrative oversight of all operations within the Division. The position directs the day-to-day management of family court case processing and related functions and exercises broad authority in the areas of process development, operational management, budget oversight, and human capital management within established statutory and court guidelines.
Summary
The Director of the Family Court Operations Division is responsible for providing executive leadership, policy direction, and administrative oversight of all operations within the Division. The position directs the day-to-day management of family court case processing and related functions and exercises broad authority in the areas of process development, operational management, budget oversight, and human capital management within established statutory and court guidelines.
United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.
The Director of the Family Court Operations Division works under the general supervision of the Clerk of the Court for the Superior Court of the District of Columbia.
Brief Duties of the Position:
Responsible for the overall administration, management, and performance of the Division in alignment with applicable statutes, court rules, court orders, and the strategic goals of the Court. Serves as a principal advisor to court leadership on matters impacting division operations and performance.
Provides executive leadership over Division operations, including case assignment, calendar management, courtroom support, case record management, and operational workflows; establishes priorities, allocates resources, and enforces accountability for performance outcomes.
Ensure that Division matters are processed and resolved timely and efficiently by establishing and maintaining performance standards consistent with statutory and administrative requirements, including those related to time standards, age of pending caseloads, scheduling practices, and the accuracy and integrity of court records.
Develops and directs the implementation of the Division's annual Management Action Plan (MAP), aligned with the Court's strategic plan.
Directs the continuous evaluation of Division operations, programs, policies, and workflows to assess legal, procedural, and operational effectiveness.
Directs the review, analysis, and interpretation of District of Columbia and federal laws, court rules, administrative orders, and applicable case law, including decisions of the United States Supreme Court and the District of Columbia Court of Appeals.
Monitors proposed and enacted legislation affecting Division operations and court administration, provides related analysis and recommendations, and advises court leadership and judicial officers on legal interpretation, operational impact, risk, and the development of operational procedures and legal positions for complex or high-impact matters.
Serves as a senior representative of the Court in interactions with external stakeholders, justice system partners, governmental agencies, attorneys, and the public.
A background and security investigation is required.
This position is an Excepted Service appointment.
All eligible District of Columbia Courts Agency Employees refer to Personnel Policy 0200, 0310, and 0350.
Qualifications
A bachelor's degree from an accredited college or university in public or business administration, criminal justice, court management, or a closely related field; ten (10) years of progressively responsible professional experience in court administration, legal administration, public sector management, or a related field, including at least five (5) years in a senior leadership or supervisory role overseeing complex programs, operations, or organizational units.
To qualify you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level leadership and management capability and directly related to the skills and abilities outlined under Court Executive Service Core Qualifications (CESCQ) listed below and the duties associated with this position. Typically, experience of this nature will have been gained at or above the GS/JS-15 grade level in the federal/DC Court service or its equivalent in the public/private sector. Candidates must possess senior-level executive leadership experience. Candidates' experience must have been at a high level of difficulty to show clearly that the candidate possesses the professional and technical, as well as program knowledge, skills, and abilities outlined under the five CESCQ. Failure to meet the basic qualifications and address the CESCQ factors automatically disqualifies an applicant.
The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.
Education
To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.
You must upload a copy of your college transcript or degree for consideration. The transcript must show the name of the college or university, your name, degree conferred date, a list of courses with credit hours, major(s), and grade-point average or class ranking.
Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at the time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ .
Additional information
This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.
All required information must be received by the vacancy announcement closing date.
This position is classified within the Court Executive Services.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
Annual Leave: Individuals occupying CES positions earn eight hours of annual leave each biweekly pay period, regardless of years of credited service and may carry over unused annual leave from year to year subject to a 480-hour ceiling.
Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave every two weeks. This leave can be accrued without limit.
In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans. The Director is eligible for on-site parking or commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the basic qualification requirements. Answers submitted in the questionnaire must be supported on your resume.
Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.
The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
Annual Leave: Individuals occupying CES positions earn eight hours of annual leave each biweekly pay period, regardless of years of credited service and may carry over unused annual leave from year to year subject to a 480-hour ceiling.
Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave every two weeks. This leave can be accrued without limit.
In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans. The Director is eligible for on-site parking or commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
The following documents must be submitted with your application:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of college transcripts or diploma from an accredited university of college)
4. List of three (3) professional references
5. Attach responses to Court Executive Service Core Qualifications (CESCQ)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire.
COURT EXECUTIVE SERVICE CORE QUALIFICATIONS (CESCQ): All applicants must submit written statements. Your narrative response must not exceed two (2) pages per CESCQ and needs to include at least (2) examples per CESCQ. The CESCQs were designed to assess executive experience and potential, not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of Court Executive Service (CES) positions. You must address each CESCQ separately. You are required to respond to all CESCQs. If you fail to do so, you will be rated as 'ineligible'. Each response should be clear, concise, and emphasize your level of responsibilities, the scope and complexity of programs managed, and results of your actions.
CESCQ 1 LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this CESCQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision).
CESCQ 2 LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this CESCQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: Conflict Management, Leveraging Diversity, Team Building, Developing Others).
CESCQ 3 RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this CESCQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility).
CESCQ 4 BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: Financial Management, Human Capital Management, Technology Management).
CESCQ 5 BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Courts, Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: Partnering, Political Savvy, Influencing/Negotiating).
The ability to communicate effectively in writing is expected to flow throughout the narrative responses and reflect a mastery of that ability. The Court Executive Service Core Qualifications are supported by the Courts' values of Accountability, Excellence, Fairness, Integrity, Respect and Transparency.
District of Columbia Courts
500 Indiana Ave NW
Washington, DC 20001
US
Next steps
Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.
Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents must be submitted with your application:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of college transcripts or diploma from an accredited university of college)
4. List of three (3) professional references
5. Attach responses to Court Executive Service Core Qualifications (CESCQ)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire.
COURT EXECUTIVE SERVICE CORE QUALIFICATIONS (CESCQ): All applicants must submit written statements. Your narrative response must not exceed two (2) pages per CESCQ and needs to include at least (2) examples per CESCQ. The CESCQs were designed to assess executive experience and potential, not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of Court Executive Service (CES) positions. You must address each CESCQ separately. You are required to respond to all CESCQs. If you fail to do so, you will be rated as 'ineligible'. Each response should be clear, concise, and emphasize your level of responsibilities, the scope and complexity of programs managed, and results of your actions.
CESCQ 1 LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this CESCQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision).
CESCQ 2 LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this CESCQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: Conflict Management, Leveraging Diversity, Team Building, Developing Others).
CESCQ 3 RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this CESCQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility).
CESCQ 4 BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: Financial Management, Human Capital Management, Technology Management).
CESCQ 5 BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Courts, Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: Partnering, Political Savvy, Influencing/Negotiating).
The ability to communicate effectively in writing is expected to flow throughout the narrative responses and reflect a mastery of that ability. The Court Executive Service Core Qualifications are supported by the Courts' values of Accountability, Excellence, Fairness, Integrity, Respect and Transparency.
District of Columbia Courts
500 Indiana Ave NW
Washington, DC 20001
US
Next steps
Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.
Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
