Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

• Primary responsibility is supporting the Engraving and Sublimation programs within the Skills Development Center.
• Operates computerized engraving and sublimation equipment to produce personalized awards, plaques, signs, gifts, apparel, drinkware, and other custom products.
• Uses graphic design and production software including CorelDRAW, Sawgrass CreativeStudio/Print Manager, and Cricut Design Space to create, modify, size, and prepare artwork for engraving, cutting, and sublimation.
• Operates engraving machines, sublimation printers, heat presses, vinyl cutters, and other related production equipment. Assist customers with product selection, artwork, layout, personalization, and custom orders.
• Reviews customer-provided artwork for quality and production suitability and makes necessary adjustments before production.
• Provides guidance regarding fonts, colors, materials, placement, sizing, and available design options. Prepares materials and equipment for production, including sublimation blanks, engraving stock, vinyl, transfer materials, plaques, acrylic, metal, wood, and other products.
• Perform routine equipment cleaning, troubleshooting, and basic maintenance to help ensure consistent product quality. Receives customer orders, calculate charges, processes transactions, issues receipts, and maintains accurate order and production records.
• Tracks supplies and inventory and assists with ordering materials. Maintains a clean, organized, and safe work area and follows established safety procedures when operating heat presses, engraving equipment, cutters, and other shop machinery.
• Performs other duties as assigned.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13111880

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires the completion of a pre-employment physical examination.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/13/2026

The Area of Consideration for this vacancy announcement is US Citizens or NATO country citizens with a valid US permanent resident card and Social Security Number.In accordance with the Status of Forces agreement between Italy and the US, you must be at Aviano AB on orders and be a US citizen or citizen of a NATO country with a US permanent resident card. Italian citizens may not apply for US NAF positions; however, may be eligible for local national positions on base. Must be able to provide documentation proving residence status overseas. Legal US residents must possess a social security number and be citizens of a NATO country.

The 31ST Force Support Squadron is not currently providing logistical support. Applicants must provide proper documentation indicating they are already a supported member of Aviano AB.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Must have working knowledge of graphic design and production software preferred, including CorelDRAW, Cricut Design Space, and Sawgrass sublimation software, or the demonstrated ability to learn these programs.

Must be able to create and modify basic graphics, text, layouts, and vector artwork for engraving and sublimation applications.

Knowledge of engraving, sublimation printing, heat pressing, vinyl cutting, and custom product production is highly desirable.

Must have a basic understanding of materials commonly used in engraving and sublimation, including wood, acrylic, metal, plastic, vinyl, sublimation-coated products, textiles, and drinkware.

Must be able to accurately read measurements, follow production specifications, and perform basic mathematical calculations.

Must possess strong customer service and communication skills and be able to assist customers in developing custom designs and selecting appropriate products and materials.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.