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OCONUS Operations Manager

General Services Administration
Federal Acquisition Service

Summary

As an OCONUS Operations Manager, you will manage retail stores, solve problems in retail operations and enhance vendor relationships, provide guidance to call centers as necessary, and fulfill other business support requirements.

Location of position: General Services Administration, Federal Acquisition Services, Office of Shared Services Delivery. This position is located on Osan Air Base.

We are currently filling one (1) vacancy, but additional vacancies may be filled as needed.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—This position is full-time in the office. In rare instances, situational telework may be approved on a case-by-case basis.
Remote job
No
Relocation expenses reimbursed
Yes—Relocation Expenses may be reimbursed.
Salary
$90,925 - $118,204 per year

Locality pay does not apply in the overseas area.

Pay scale & grade
GS 13
Promotion potential
13 - Full performance level of the position is GS-13.
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - 25% or less travel may be required.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
Yes - OGE 450 Form required.
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
FD-2026-0036
Control number
891895900

This job is open to

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Clarification from the agency

Your application will be considered if you are a: • GSA employee - Must be employed in the Federal Acquisition Service (FAS) • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

Duties

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Major Duties include:

  •  Designs and conducts comprehensive program studies, initiatives, or data-gathering and analysis efforts with extremely broad and difficult to determine parameters.
  •  Improves supply chain practices to ensure expectations are met in a timely and cost effective manner and to ensure compliance with regulated guidelines.
  • Supports implementation of established retail and supply chain business models to meet specific customer requirements.
  • Plans and/or directs complex projects requiring evaluation and identification of a variety of operational problems, evaluating alternative solutions and recommending appropriate action.
  • Coordinates with installation security and personnel offices to support contractor onboarding and offboarding processes in accordance with established policy.

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
  • Must sign overseas employment agreement and transportation agreement.
  • Obtain a passport and VISA before a start date can be set.
  • Undergo a medical examination.

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: 

  • Name, address, telephone number, email address;

  • Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);

  • Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.

  • Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-13 salary range starts at $ 90,925 per year.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.

Specialized experience is defined as:

  • Providing guidance on issues related to Customer Supply Center operations, utilizing governing laws, regulations, methodologies and/or policies.

  • Using the Forth-Party Logistics business model to manage multiple service providers within the supply chain and/or establish new retail stores.

  • Preparing briefings for senior level management on recommendations for retail stores

Education

This job does not have an education qualification requirement.

Additional information

Candidates will not be hired based on their race, sex, color, religion, or national origin.

Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
On a case-by-case basis, the following incentives may be approved:
  • Relocation incentive if you are a current federal employee

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Locality pay does not apply in the overseas area. Locality rates of pay will not be used for pay setting when transferring to the overseas area.

If you are selected for this overseas position, you must pass a medical exam or provide a recent (within the past 60 days) medical certificate prior to your start date.

You must have a passport before we can set a start date for you. You must also obtain a VISA before going overseas.

If you are selected, you must sign both an overseas employment and transportation agreement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A panel of Subject Matter Experts (SMEs) will review theapplication of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses.

  1. Knowledge of program analysis, management and evaluation methodologies, including the organizational theories and research principles necessary to perform studies impacting the agency operations.
  2. Skill in applying qualitative and/or quantitative methods to analyze the effectiveness and efficiency for the assessment and improvement of the programs.
  3. Knowledge of program goals and objectives to include marketing, merchandising, administration, information technology, and financial administration.
  4. Ability to identify problem areas, conduct extensive research, evaluate complex technical data, and make decisions or recommendations.
  5. Skill in oral and written communication to effectively conduct negotiations, conduct briefings, provide concise written guidance and findings, serve as a team leader representative, and conduct formal meetings in a professional manner.

Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration.


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Federal Acquisition Service

Agency contact information

Adrielle Kale
Phone
757-672-9994
Fax
000-000-0000
Email
crccvacancyinquiries@gsa.gov
Address
GSA, Federal Acquisition Service
Servicing HR Office: Federal Acquisition Services
GSA, Office of Human Resources Management (OHRM)
1900 E Street NW
Washington, District of Columbia 20415
United States

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