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Supervisory IT Program Manager

Department of State
Department of State Headquarters

Summary

This position is located at the Department of State (DOS), Bureau of the Comptroller and Global Financial Services (CGFS), Deputy Comptroller For Standards, Technology, and Reporting (STR) Office of the Chief Information Officer (CIO), Office of Financial Technology Services (FTS), Financial and Business Analytics Division.

Overview

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Location
Work site options
Telework eligible
Yes—Situational telework may be eligible
Remote job
No
Relocation expenses reimbursed
No
Salary
$147,945 - $192,331 per year
Pay scale & grade
GS 15
Promotion potential
15
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - Travel may be required.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Drug test
Yes
Security clearance
Top Secret
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
M/CGFS-MPI-2027-0005
Control number
891632100

Duties

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  • Plans, organizes, and manages the configuration, installation, optimization, and maintenance of systems and networks supporting the execution of domestic and overseas financial operations and consults with system design teams to define requirements.
  • Ensures the continuing availability and functionality of domestic and overseas financial systems and networks supporting worldwide payroll, accounting, and disbursing operations.
  • Develops short and long range goals objectives, and plans for the assigned activities, ensuring consistency with those established at higher levels and also manages contracts for systems and services.
  • Exercises the full range of administration and management authorities and responsibilities associated with the supervision of the assigned organization.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Obtain/maintain eligibility to access Sensitive Compartmented Information

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

  1. Attention to Detail - Plans and manages complex IT projects involving interrelated disciplines and multiple stages of the system development lifecycle. For example, IT projects, IT infrastructure with agency business requirements, integrated systems analysis, software development, database administration, and customer support into the project plan.
  2. Customer Service - Demonstrates expert skill in working with managers and customers, throughout the bureau and department to resolve all technical issues to identify/diagnose problems and establish system standards and documentation to measure and evaluate results.
  3. Oral Communication - Provides expert advice and guidance to all levels of management to support computer personnel and users throughout the agency engaged in the development and implementation of the systems and sub systems required to meet the logistics of the agency.
  4. Problem Solving - Monitors and controls, as assigned, IT projects of significant size and complexity to determine project scope, timeline, quality, and costs, and will be called upon to provide technical and analytical guidance to the project team and relevant stakeholders.

AND Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

  • Experience in project management principles and processes (i.e. Re-engineering, lifecycle management, cost/benefit analysis, information assurance, risk management, and performance measurement.)
  • Experience in contract administration techniques and principles.
  • Experience and skill in oral communication techniques in order to develop expert assessments and recommendations on a broad range of IT network and/or project management issues.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

  • Ability to assign, review, and supervise the work of others;
  • Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
  • Ability to adjust to change, work pressures, or difficult situations without undue stress;
  • Willingness to consider new ideas or divergent points of view; and
  • Capacity to "see the job through."

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at OAA@state.gov.
  • If eligible, situational telework agreements may be permitted with supervisory approval. 
  • Multiple positions may be filled from this announcement.  If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance.  Telework eligibility and security clearance requirements may vary for such similar positions.
  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM’s  CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position. 

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume  will be conducted and compared against your responses to the crediting plan questions to determine if you are qualified for this job.  Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100. The evaluation process consists of an online assessment and a subject matter expert  resume review of applicants found to be among the top qualified candidates based on the crediting plan assessment. Resumes longer than two pages will be deemed ineligible and will not be considered further.  Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.  

Your qualifications will be evaluated on the following competencies: 

  • Knowledge of information technology specialty areas (e.g., application systems design, database management, computer equipment, software, systems).
  • Knowledge of the principles of acquisition planning and price / cost analysis techniques.
  • Knowledge of information technology life cycle management concepts.
  • Knowledge of IT asset management.
  • Ability to lead individuals and teams.
  • Ability to communicate orally.

In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. 

Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.  Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. 

Resume review: Subject matter experts (SMEs) will review your resume to determine your qualifications for this position based on the required specialized experience. Your resume should demonstrate how you meet all aspects of the specialized experience statement. SMEs will not review additional information beyond your resume (e.g., links embedded in your resume will not be opened.).  If meeting basic qualifications through education only or a combination of education and experience, applicants will not be referred to the SME panel but will be reviewed by the HR Specialist for referral. 

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be considered well-qualified for the position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority. To be considered well-qualified, in addition to earning a score of 85 or above and meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position. 


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Department of State Headquarters

The U.S. Department of State, our country’s lead foreign policy agency, provides employees with a dynamic international career whether at home or abroad and unique professional development opportunities.  Each day, our employees make a difference as they advance the interests of the American people, their safety and economic prosperity, through diplomacy, advocacy, and assistance.  We embrace our talented workforce which reflects the personal, professional, and educational strengths of our country. 

Named one of America’s Best Employers by Forbes, we offer a workplace that values and rewards leadership, collaboration, innovation, and personal and professional development. Visit careers.state.gov to learn more about what it's like to work at the U.S. Department of State, what the agency does, the wide range of careers this agency offers, and the benefits available to employees.

Agency contact information

Noelle Chandler
Phone
000-000-0000
Fax
000-000-0000
Email
ChandlerNV@state.gov
Address
U.S. Department of State
Not accepting applications by Mail
Charleston, South Carolina 29405
United States

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