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SUPPORT SERVICES SPECIALIST (T5)

Department of the Air Force
Air National Guard Units
282nd CBCS

Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

This National Guard position is for a SUPPORT SERVICES SPECIALIST (T5), PD# T5901600 and is part of the RI 282nd Combat Communications Squadron. The primary purpose of the position is to provide Information Management (IM) support to the Group.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$69,905 - $90,882 per year
Pay scale & grade
GS 9
Promotion potential
9
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
RI-13105370-ANG-27-007
Control number
891554200

Duties

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Serves as the Group Orderly Room Manager, functioning as senior advisor to the Director of Readiness and Support for all orderly room and information management unit support functions. Initiates workday reports and manages orders publications procedures. This includes preparing, tracking, publishing, and distributing civilian and military travel orders, annual training orders, special training orders, and other orders to include special authorizations. Directs and provides administrative training in Air National Guard automated order systems for all Unit Orders Clerks. Reconciles orders publication with the workday accounting program. Maintains orders files for all unit personnel. Advises the Unit Resource Advisor on the status of workday account balances. Provides technical guidance to all personnel on matters pertaining to the various administrative requirements associated with orders production. Incumbent ensures that unit-wide disposition of records (including such records as state and federal activation, travel, promotion, awards and decorations, and Military Personnel Authorization [MPA] orders) is in accordance with USAF and ANG regulations. Manages transmission of record groups to staging facilities and ultimately to permanent storage facilities at the National Personnel Records Center. Establishes overall orders publication procedures and ensures orders clerks receive initial, advanced, and update technical training for all types of orders handled by the organization. Schedules workday report reviews and manages the coordination between orders publications clerks, host base travel and military entitlement offices, the primary resource advisor, and appointed workday control officers to minimize overdue commitments and obligations.
Formulates, develops, and directs the implementation of IM policies and procedures. Recognizes need, initiates action, directs or personally formulates new administrative policies and procedures, and recommends changes designed to improve administrative efforts or services. Analyzes AF, NGB, ANG Instructions, memoranda and directives pertaining to correspondence and mail management, preparation of correspondence and messages, and other administrative services and determines their effect upon the Group. Develops and establishes procedures to implement these changes.
Plans, organizes, and implements electronic media systems and computer systems throughout the unit. This includes electronic records management, electronic publications distribution on the Local Area Network (LAN), automated maintenance of the base and functional libraries (on computer disks), use and application of computer generated graphics, desktop publication, etc. Works with Base Network Control Center (BNCC) Manager installing/deleting user software. Provides software application assistance for commonly-used office automation and telecommunications applications. Works with supported users in performing Information Risk Management (IRM) concepts such as data base recovery for resident programs, moving files from one media to another, configuring user software, modifying software configuration, and performance of basic configuration management functions. Ensures all electronic communications are identified properly, preserved, maintained, and disposed of in accordance with established directives. Assures Privacy Act and Freedom of Information Act records are properly identified and protected.
Manages training plans for IM personnel assigned throughout the organization. Develops and implements training for IM systems and such unit IRM and core software as E-Mail, word processing, spreadsheet, database, graphics, and internet/intranet. This includes managing the scheduling and coordination of training classes to include the development of lesson plans on IM training. Develops and implements Work Group Administrator (WGA) training for the assigned IM specialists.
Serves as unit web master. Utilizing counsel and guidance from the Public Affairs, Legal Office, and Communications-Computer offices, incumbent plans, implements, maintains, and establishes local policy on the base/group external and internal World Wide Web Telecommunications Home Pages.
Manages transfer of information internal and external to the base/group to include manual and electronic telecommunications. Implements policy and monitors usage of mail systems at servicing units. This includes training and validating users for official mail to include the Base Information Transfer System (BITS), US Mail, Defense Messaging System (DMS), and E-Mail. Defines and trains users of archiving, suspending, and disposition requirements as they pertain to the appropriate medium.
Performs other duties as assigned.

Requirements

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Conditions of employment

  • NATIONAL GUARD MEMBERSHIP IS NOT REQUIRED. This is an excepted service position in the Rhode Island Air National Guard (RIANG).
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • Participation in direct deposit is mandatory.
  • Must be able to obtain and maintain the appropriate security clearance of the position.
  • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968.
  • An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
  • Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
  • Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
  • The duties and responsibilities of your job may significantly impact the environment.
  • You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
  • This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration.
  • This Essential Personnel designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG.

Qualifications

GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning and organizing work, and skill in dealing with others in person-to-person work relationships. Experience working with people from various levels and backgrounds to obtain their cooperation or compliance with procedures, rules, or practices. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: 1-year specialized experience, education or training equivalent to at least the next lower grade level. Must have experience, education, or training dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved.

Education

Substitution of Education for specialized experience - Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university, meets the GS-5 level requirements. One full academic year of graduate-level education is creditable for GS-7; 2 years or a master's or equivalent graduate degree is creditable for GS-9; and 3 years or a Ph.D. or equivalent doctoral degree is creditable for GS-11.


If you are using Education to qualify for this position, you must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
College transcript(s), if qualifying based on education, must be submitted in English. Failure to submit the required documentation will result in automatic disqualification.

Additional information

Persons appointed within their 2-year conditional trial period may be separated when their services are no longer needed. Conversion from Conditional to Permanent tenure will occur after successful completion of the trial period. Previous federal service may potentially be credited as time served for trial period completion.





If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
  • Knowledge of the theory and principles of management and organization, including such administrative practices and procedures common to organizations as those pertaining to channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.
  • Must possess and exercise in-depth knowledge of the organization, programs, missions, and functions of an ANG Combat Communications Air Operations Group.
  • Must possess and exercise in-depth knowledge all facets of an ANG Combat Communications Group Air Force Air Operations Center (AOC), Joint Air Operations Center (JAOC) and Combined/Coalition air Operations Center (CAOC) for the purpose of providing information management support to assigned AOC operations.
  • Must possess and exercise in-depth knowledge of major issues, program goals, objectives, work processes, and administrative operation of a Combat Communications Air Operations Group.
  • Must possess and exercise in-depth knowledge of Initial Qualification Training (IQT), Mission Qualification Training (MQT), and Continuation Training (CT) requisites outlines in applicable Group AOC AFl's and related MAJCOM directives related to training of IM personnel supporting the UTC.
  • Must possess and exercise in-depth knowledge of Group AOC command and control computer systems used by MAJCOMS, NATO, and coalition forces that unit IM personnel train with in support of the operations and training requirements of the Group AOC augmentation mission.
  • Must possess and exercise in-depth knowledge of military and civilian technician personnel systems and programs and proficiency in form accomplishment including unit accession, promotion, and retention procedures as they relate to personnel morale and advancement opportunities and boundaries and standards of legal and ethical conduct, on an as-required basis.
  • Must possess and exercise in-depth knowledge of technologically advanced and independent computer systems to include the Microsoft Office, the Integrated Deployment System (IDS), and such automated systems as the parent service acquires and distributes to ANG units.
  • Must possess and exercise in-depth knowledge of the responsibilities of the in-garrison and deployed Orderly Room operations.
  • Must possess and exercise in-depth knowledge of means of access to electronic informational resources and training to include the Air Force Electronic Publications Library and other internet sites for regulatory and procedural reference.

Air National Guard Units

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!

Persons appointed within their 2-year conditional trial period may be separated when their services are no longer needed. Conversion from Conditional to Permanent tenure will occur after successful completion of the trial period. Previous federal service may potentially be credited as time served for trial period completion.

Agency contact information

Natalia Lindgren
Phone
401-557-6109
Email
natalia.lindgren.civ@army.mil
Address
RI 282nd Combat Communications Squadron
274 Old Oxford Road
North Smithfield, RI 02896
US

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