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Materials Handler

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The primary purpose of the position involves receiving, storing, distributing, taking inventory and creating orders for foods, beverages, supplements, and supplies. Additionally, this position is responsible for the cooking and preparation of regular and special diet foods for the patients in any of our food service locations and operation a motor vehicle to deliver foods and supplies to service locations and for routine maintenance trips.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$22.35 - $26.06 per hour
Pay scale & grade
WG 5
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTG-13109016-27-MAM
Control number
891552300

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Duties

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Duties include but are not limited to:

Ingredient Control/Inventory Management

  • Incumbent performs duties that require proficiency in special procedures and a broad knowledge of service operations, such as patient tray service, including delivery system unit operation, motor vehicle operation, dishwashing, and refrigerated/freezer storage.
  • Responsible for entering Subsistence Prime Vendor orders using appropriate websites, which are reviewed and submitted by an ordering official. Creates updates order guides to standardize ordering processes. Collaborates with NFS management team to review and adjust bread and milk deliveries/contracts.
  • Responsible for the proper receipt, inspection, storage and safety of all subsistence and supplies. Receives and stores all products delivered to the service. Accepts receipts of subsistence deliveries from all vendors. Ensures that subsistence is received in a safe and sanitary manner, and that accurate quantities are received and added into inventory appropriately. Inspects all incoming shipments for obvious spoilage or damage according to Hazard Analysis and Critical Control Points (HACCP) and FDA Food Code guidelines. Checks for product delivery shortages and/or overages. Verifies weights of delivered goods, when appropriate. Screens and identifies shipping and receiving documents for discrepancies.
  • Documents findings that require corrective action. Initiates and records corrective action for any delinquencies/deficiencies. Acts as a representative of the service in communications with vendors to correct these issues.
  • Stores all subsistence and expendable supplies according to service policy. Selects storage location, and labels, dates and rotates stock using First In/First Out (FIFO) methodology. Makes sound decisions in moving stock and has full responsibility of stock areas. Maintains clean and orderly storage areas always. Communicates to appropriate team members when stock items are low, close to expiration dates, or show signs of damage. Conducts quality assurance assignments as needed.
  • Assists in usage control through ensuring distribution is in accordance with quantities requested/required.
  • Assists in the development of plans to designate or change storage space, storage location, organization and arrangement of stock, and the identification of high and low usage items.
  • Completes inventory of all frozen/refrigerated foods, other subsistence items and operating supplies.
  • Uses productions forms, recipes, menus, oral, and written instructions to determine type and quantity of ingredients and food items to issue and/or deliver products to various production or service locations.
  • Process and verifies receiving reports or invoices in accordance with guidance from Food Production Supervisor.
  • Performs duties that require proficiency in special procedures and a broad knowledge of service operations, such as food preparation, dishwashing, dry and refrigerated storage, and foods and beverage serving.
  • Knowledge of inventory procedures; stock rotation; and ability to assemble, label, and distribute bulk nourishments and tube feedings to ward kitchens and/or nursing stations.
  • Utilizes printed and electronic files containing sensitive information and is responsible for protecting that information from unauthorized release or from loss, alteration, or unauthorized deletion. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc.
Motor Vehicle Operator
  • Incumbent is responsible for driving GSA-owned vehicles for delivering products to service locations.
  • Incumbent is required to drive local city and interstate highways for supplies and equipment.
  • Incumbent is responsible for maintaining the proper sanitation and maintenance for the 1 ½ ton delivery truck.
Cook
  • Working alone or with instructions from the Food Production Supervisor, or higher-level employee, perform a full range of simple cooking by preparing and cooking items following Cook-Serve production style. Prepares and cooks a variety of menu items including regular and special diet entrees, modified textures and dessert items.
  • Incumbent prepares several menu items to be sure that all items are ready for service to meet established schedules. This includes modified diet items when one item is cooked a variety of ways.
  • Prepares and cooks items such as pancakes, sausage, eggs, hamburgers, fresh or canned vegetables, frozen hash browns, fish fillets, chicken nuggets and pizza. Also prepares and cooks pureed diet foods such as peas and spinach.
Preferred Experience: Previous Materials handler/inventory control experience preferred, hospital food service experience preferred.

Work Schedule: Monday through Friday 5:00 am to 1:30 pm
Position Description Title/PD#: Materials Handler/PD604650
Critical Skills Incentive (CSI): Not approved
Relocation/Recruitment Incentives: Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Valid State issued driver's license required for this position. Copy of Driving Record will be required if selected for this position.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2026.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

  • Ability to Do the Work of the Position without More Than Normal Supervision
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Materials
  • Technical Practices
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements/Working Conditions:
Work requires constant lifting and moving heavy objects from moderate (45 pounds) to heavy(60 pounds); bending and stooping, twisting, reaching; constant walking up and down stairs and on inclined and uneven surfaces, standing; pushing food conveyors, carts; pallet jack and other equipment that may weigh up to 600 pounds. The incumbent is subject to pressure in completing assignments in accordance with a close time schedule. May be required to operate EZ Go Carts or Golf Cart type vehicles to pull food carts or transport other items.

Performance of food service portion of assignment in the kitchen area is often uncomfortable, hot and/or cold and noisy. Incumbent is exposed to minor cuts, bruises, burns or scalds. There is danger of slipping on floors which are wet from mopping or spillage. Exposed to temperature extremes in kitchen areas, walk-in refrigerators and freezers. Incumbent is routinely exposed to chemicals used for sanitation in food service areas.

The work requires that employee be outside and drive in all types of weather conditions. There are many times during the winter that the incumbent will be required to drive trucks in deep snow and on icy streets. Under these conditions' driver is exposed to dirt and fumes, gas, oil and to the possibility of accidents while driving or from falling objects when loading and unloading vehicle.

Education

This job does not have an education qualification requirement.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA Midsouth Healthcare Network advocates for a Whole Health System of care within a High Reliability Organization (HRO). Veterans and employees are empowered to achieve optimal health and well-being through a Whole Health model that connects with what matters most. Employees will commit to transforming every interaction from transactional to relational through personal health planning.

Johnson City, located in upper East Tennessee, has invigorating music, and amazing outdoor activities. Local festivals include the Umoja Festival, Blue Plum Festival, The Unicoi Apple Festival, and the Rhythm and Roots Reunion in Bristol TN/VA. Enjoy year-round outdoor activities at our area lakes and parks. Other attractions in the area are the Barter Theater, Bristol Motor Speedway, and Asheville, NC's Biltmore Estate. Come and enjoy an affordable cost of living, no state income tax, and excellent schools and universities! Start your adventure in Johnson City, Tennessee! A Hometown Heart with a Big City Soul!

Agency contact information

Marco Martinez
Phone
9152279197
Email
Marco.Martinez@va.gov
Address
James H Quillen VA Medical Center
Corner of Lamont Street and Veterans Way
Mountain Home, TN 37684
US

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http://www.va.gov/jobs

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