Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Seasonal - Work is subject to periods of non-pay status as workload or budget dictates. Season length: 8-10 months. Tour of Duty: M-F, 7am-3pm OR 3pm-10pm in Bloomington, IL; M-F 8am-4pm OR 4pm-12am in Detroit, MI; Sun-Th 11pm-7am in Ogden, UT.
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Multiple - Permanent, Career Conditional/Career Appointment requires a 1-year probationary period and three years of continuous service to move from Career Conditional to a Career appointment.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Uses weight-handling equipment including fork-lifts and/or pallet jacks and moves forms, supplies, equipment and finished mail to and from a warehouse or staging area.
Delivers positions and stacks boxes, trays, and pallets of materials safely and effectively in storage and work areas.
Operates packaging equipment such as banding, shrink wrap machines, straps, and wraps packages, mail trays, and pallets for shipment.
Loads stock in staging areas and inserts equipment according to established procedures.
Assembles mail trays onto pallets for shipment according to established procedures.
Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
Physical Demands - The laborer exerts very heavy physical effort in performing such tasks as lifting and moving objects weighing over 50 pounds. The incumbent operates heavy equipment requiring extreme physical exertion. The position operates weight-handling devices such as electric hand trucks, pallet jacks, and dollies to move very heavy loads. Significant skill is required to load and unload very heavy items onto weight-handling equipment. The nature of the duties and the kind of equipment used require continual care and attention. This is necessary to avoid accidents and to complete work according to established schedules. The purpose of the work is to provide services which will allow perspective business units to generate information that needs to disseminate to the public and other business units within the agency. The affect of this work requires timely shipping and processing of all materials and time sensitive information.
Working Conditions - Work is generally performed indoors. If outdoors, the laborer is exposed to all kinds of weather conditions. Inside work is accomplished in an office setting, warehouse or loading dock. The employee is exposed to weather and temperature extremes, drafts, noise, dust and dirt. The use of safety equipment is required in order to minimize and/or avoid any injuries.
Safety Clothing/Equipment - Wear required safety clothing and/or equipment required by the position. This may include safety shoes, hard hats, hearing protection, gloves, masks, etc.
Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS OR ADDTIONAL INFORMATION SECTIONS
Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service.
Although a specific length of time and experience is not required, you must meet any screen-out element listed.
When preparing your resume, clearly describe the experience and training that have prepared you to successfully perform the duties of this position. Address all your knowledge, skills and/or abilities for all job-related factors. The qualifications reviewer will not assume performance of such duties by Job Titles alone. Applicants who do not meet the screen-out element (SOE) will be eliminated from further competition.
The screen-out element (SOE) for this position is:
Ability to do the work of the position without more than normal supervision (SOE)
In addition to the SOE, you must also meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIREMENTS: WG-03 To be eligible for this position at this grade level, you must meet the requirements below: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. To be qualifying your experience should demonstrate the following: Able to perform very heavy manual labor including lifting and moving very heavy equipment and supplies through confined spaces. Use weight-handling equipment to move forms, supplies, property, and equipment to and from the warehouse. Possess knowledge and skill in the operation and control of heavy power equipment and know how to work safely with heavy tools. Operation of weight-handling devices such as electric hand trucks, pallet jacks and dollies to move very heavy loads. Prior job experience or on-the-job training is normally required to gain this level of manual skill.
AND
You must also meet the following requirement(s):
MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have:
Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
Completed a formal vocational training program; or
Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.
Physical Requirement: Able to exert very heavy physical effort in performing such tasks as lifting and moving objects weighing over 50 pounds and operating heavy equipment.
There is no substitution of education for experience for Wage Grade (WG) positions.
Additional information
Key Eligibility Requirements:
U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpiredoriginal or certified copies.
Suitability Requirements:
Prior IRS Employment - Former employees will be subject to a screening of their prior conduct with the Service. The Taxpayer First Act of 2019, 26 U.S. Code 7804, prohibits the IRS from rehiring certain former employees who were removed from service.
Tax Check - Must undergo a review of income tax verification. To check the status of your tax record go to: (https://www.irs.gov/individuals/get-transcript). If you are not in compliance, you will be determined unsuitable for employment with IRS.
Fingerprint/Criminal History Check - This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
Additional Information:
Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Additional jobs may be filled from this announcement or any other source to fill these vacancies.
Alternative work schedule, staggered work hours may be available.
Season is from March toDecember. Season Length is 8-10 months Employees who work a seasonal work schedule are placed in non-pay status or recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement.
All TODs have no lunch, 2 twenty-minute breaks. Maybe required to work holidays and weekends, depending on the workload.
This is a physical job requiring you to be on your feet for extended periods, up to 8 hrs a day in an environmentally controlled space. You must be able to lift, push, pull & carry 50lbs.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further.
You will be assessed and rated on the competency levels of the following job elements (knowledge, skills, abilities, and other characteristics):
Ability to Do the Work of the Position without More Than Normal Supervision
Ability to Handle Weights and Loads
Ability to Interpret Instructions, Specifications, etc. (Other Than Blueprint Reading)
Ability to Use and Maintain Tools and Equipment
Dexterity and Safety
Work Practices (Including Keeping Things Neat, Clean, and in Order)
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Your application will be evaluated in accordance with Delegated Examining procedures. Category Rating procedures will be used to evaluate, refer and select eligible candidates. Rating: If qualified, you will be assigned to one of three category ratings: CAT A, CAT B or CAT C.
Referral: Eligible applicants rated in the highest rating, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in rating order. We will not reimburse costs related to the interview such as travel to and from the interview site.
Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category rating.
If you are selected, you will be subject to all requirements listed in the Requirements, Qualifications, and Additional Information sections of this announcement which includes, Prior Employment/Tax Checks, Fingerprint/Criminal History checks.
The following documents are required and must be provided with your application. All application materials must be in English. Incomplete or insufficient information may result in not being considered for the position, or not receiving special consideration for which you may be eligible.
Please view Application Preparation or How to write a resume for federal job.
1. Resume(Failure to follow instructions, will result in not being considered.)
Do:
Limit to two (2) pages. Recommend a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point, page margins of 0.5 inches. Applicants that attempt to circumvent the 2-page limit page limit, for example by materially reducing readability, will be deemed ineligible.
Include your full name.
Include relevant work experience - EmployerName, Job Title,Employmentdates (start to end date or present), and a brief description of duties that clearly demonstrate your qualifications.
Don't:
Include photographs, classified or sensitive information, SSN, encrypted/digitally signed documents, or other inappropriate content. Resumes containing prohibited information will be deemed ineligible.
Copy and paste duties or specialized experience from the job announcement, as this is not a demonstration of your experience.
Additional Information:
Pay plan, series, and grade (e.g., GS-0301-09) should be provided for all federal service jobs. Failure to do so could affect your qualification determination.
To receive full credit for work experience, include number of hours worked per week and specific MM/DD/YYYY start and end dates for every position.
Do not include personal information such as age, sex, religion, race, or disability.
Do not include embedded links as they will not be opened or considered when determining qualifications.
If you update and resubmit your application, only the most recent resume received will be considered to determine qualifications.
2. Education(if applicable)
High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
3. Registration/License (if applicable) - Current, active registration/license
4. Veterans' Preference (if applicable)
MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.
If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.
10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on claiming veterans' preference view here.
5. Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) (if applicable)
Submit the required documentation as outlined under CTAP/ICTAP
6. Current and Former Federal Employees Documentation (if applicable)
Submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your grade and competitive service status.
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 11/10/2026.
To begin the application process, click the "Apply Online" button.
You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13097556.
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.)
Click the Submit Application button.
Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/.
To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed.
TS - CARE-Customer Assistance, Relationship and Education
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
To view the job status or your application status: Visit USAJOBS - How to View Application/Job Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. To learn more, please visit our page at: Treasury.gov/fairchanceact.
If selected, various checks will be conducted after acceptance of a tentative job offer.
Verification of U.S Citizenship
Selection Service Registration
Prior Employment Check
Tax Compliance Check
FBI Fingerprint Check/Background Investigation
eVerify (Eligibility to work in U.S Verification
In order to complete these tasks, you will be required to provide two current forms of identification (ID). You will be required to upload copies to your newhire record, and provide original/official documents at time of fingerprinting and again at onboarding. Failure to provide proper identification will result in removal of consideration or terminate employment offer.
Primary form of ID - Must have at least one, but may have two (such as a U.S. passport/passport card, state driver's license or ID card that is compliant with REAL ID, or U.S. military ID card)
Secondary form of ID - If you do not have two primary forms of ID, other acceptable forms of ID's are found on GSA's website (such as a U.S. Social Security card, original or certified birth certificate of the U.S., certificate of naturalization etc).
NOTE: Temporary Driver's License/state identification (paper copies) are not acceptable. If the name on your forms of ID do not match, you may need to bring the appropriate linking documentation (marriage license/ court order) showing the change in names.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be provided with your application. All application materials must be in English. Incomplete or insufficient information may result in not being considered for the position, or not receiving special consideration for which you may be eligible.
Please view Application Preparation or How to write a resume for federal job.
1. Resume(Failure to follow instructions, will result in not being considered.)
Do:
Limit to two (2) pages. Recommend a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point, page margins of 0.5 inches. Applicants that attempt to circumvent the 2-page limit page limit, for example by materially reducing readability, will be deemed ineligible.
Include your full name.
Include relevant work experience - EmployerName, Job Title,Employmentdates (start to end date or present), and a brief description of duties that clearly demonstrate your qualifications.
Don't:
Include photographs, classified or sensitive information, SSN, encrypted/digitally signed documents, or other inappropriate content. Resumes containing prohibited information will be deemed ineligible.
Copy and paste duties or specialized experience from the job announcement, as this is not a demonstration of your experience.
Additional Information:
Pay plan, series, and grade (e.g., GS-0301-09) should be provided for all federal service jobs. Failure to do so could affect your qualification determination.
To receive full credit for work experience, include number of hours worked per week and specific MM/DD/YYYY start and end dates for every position.
Do not include personal information such as age, sex, religion, race, or disability.
Do not include embedded links as they will not be opened or considered when determining qualifications.
If you update and resubmit your application, only the most recent resume received will be considered to determine qualifications.
2. Education(if applicable)
High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
3. Registration/License (if applicable) - Current, active registration/license
4. Veterans' Preference (if applicable)
MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.
If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.
10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on claiming veterans' preference view here.
5. Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) (if applicable)
Submit the required documentation as outlined under CTAP/ICTAP
6. Current and Former Federal Employees Documentation (if applicable)
Submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your grade and competitive service status.
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 11/10/2026.
To begin the application process, click the "Apply Online" button.
You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13097556.
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.)
Click the Submit Application button.
Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/.
To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed.
TS - CARE-Customer Assistance, Relationship and Education
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
To view the job status or your application status: Visit USAJOBS - How to View Application/Job Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. To learn more, please visit our page at: Treasury.gov/fairchanceact.
If selected, various checks will be conducted after acceptance of a tentative job offer.
Verification of U.S Citizenship
Selection Service Registration
Prior Employment Check
Tax Compliance Check
FBI Fingerprint Check/Background Investigation
eVerify (Eligibility to work in U.S Verification
In order to complete these tasks, you will be required to provide two current forms of identification (ID). You will be required to upload copies to your newhire record, and provide original/official documents at time of fingerprinting and again at onboarding. Failure to provide proper identification will result in removal of consideration or terminate employment offer.
Primary form of ID - Must have at least one, but may have two (such as a U.S. passport/passport card, state driver's license or ID card that is compliant with REAL ID, or U.S. military ID card)
Secondary form of ID - If you do not have two primary forms of ID, other acceptable forms of ID's are found on GSA's website (such as a U.S. Social Security card, original or certified birth certificate of the U.S., certificate of naturalization etc).
NOTE: Temporary Driver's License/state identification (paper copies) are not acceptable. If the name on your forms of ID do not match, you may need to bring the appropriate linking documentation (marriage license/ court order) showing the change in names.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
