The Division of Investment Management is seeking a Management and Program Analyst (Senior Business Process Analyst) to lead and advance its modern process management program, supported by in-house solutions, dashboards, and cloud technologies. The Analyst will advise leadership and drive continuous improvement. This role is ideal for a proactive, resourceful problem solver who enjoys developing practical solutions, exploring new technologies, and improving division operations.
Summary
The Division of Investment Management is seeking a Management and Program Analyst (Senior Business Process Analyst) to lead and advance its modern process management program, supported by in-house solutions, dashboards, and cloud technologies. The Analyst will advise leadership and drive continuous improvement. This role is ideal for a proactive, resourceful problem solver who enjoys developing practical solutions, exploring new technologies, and improving division operations.
Well-qualified surplus/displaced Federal employees (i.e. CTAP/ICTAP) in the local area and current/former Federal employees in permanent competitive service positions (i.e. status candidates). VEOA eligibles and those eligible for non-competitive appointment under special hiring authority such as Individuals with Disabilities, Military Spouses, VISTA/Peace Corps, some Land Management employees, and certain veterans (e.g., 30% Disabled). See link in "How to Apply" for additional information.
In this role as a Senior Business Process Analyst, you will be responsible for:
Managing and continuously improving the division's process management program by maintaining a process register, coordinating recurring reviews, proactively identifying improvement opportunities, and implementing sustainable changes that strengthen operational efficiency and effectiveness.
Researching, analyzing, and improving business processes and office operations by identifying inefficiencies, evaluating alternatives, and personally developing and implementing practical, innovative solutions.
Advising senior leadership on operational performance and improvement opportunities by developing recommendations, performance measures, and analyses that support informed decisions and continuous improvement.
Designing, developing, and maintaining SharePoint Online solutions, including sites, lists, libraries, pages, and information management tools that streamline workflows, improve access to information, and support division operations.
Developing and maintaining interactive dashboards and reports using Power BI or comparable tools to monitor performance, identifying trends, providing actionable insights, and measuring the effectiveness of process improvements.
Collaborating with staff and technical teams across the division to advance process improvements, building consensus, resolving implementation challenges, and driving initiatives through completion.
Conducting annual risk and internal control testing and supporting audit coordination by evaluating process effectiveness, identifying risks, tracking findings and corrective actions, and recommending improvements to strengthen accountability.
SELECTIVE SERVICE: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/)
SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position.
DRUG TESTING: This position may be subjected to drug testing requirements.
PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized.
DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period.
The selectee is required to report to the duty station(s) listed.
Qualifications
Time-in-grade for this announcement is one year at the GS/SK-13 level.
Applicants are responsible for confirming all required materials are submitted by the closing date of the announcement. Please check the HowYou Will Be Evaluated and Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.
MINIMUM QUALIFICATION REQUIREMENT:
SK-14: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level:
1. Process Improvement: Leading and personally performing business process improvement initiatives across multiple teams or functions, including mapping workflows, identifying inefficiencies, and implementing improvements.
2. SharePoint Online: Hands-on experience developing, configuring, and maintaining Microsoft SharePoint Online solutions, including lists, libraries, site pages, and related information management tools to support business processes and organizational operations.
3. Business Intelligence and Reporting: Hands-on experience developing interactive reports and dashboards using Microsoft Power BI, Tableau, or comparable business intelligence platforms beyond spreadsheet-based reporting.
Additional Experience (Desired but Not Required) Experience developing and automating business workflows using Microsoft Power Automate, or building business applications using Power Apps or comparable low-code platforms.
ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies. See the How You Will Be Evaluated section below for more information:
Competency 1: Project and Process Oversight - Manages and coordinates programmatic tasks, projects, and processes, including
implementing innovative improvements. Competency 2: Program Analysis - Examines and analyzes different types of data to assess the organization or program, or specific
issues within the organization or program, and make recommendations. Competency 3: Teamwork and Collaboration - Interacts with internal and external others in a manner that advances agency goals and
objectives. Competency 4: Research and Analysis of Support Functions- Conducts research on and suggests improvements to program and
office support functions.
Additional information
Supplementary vacancies may be filled in addition to the number stated in this announcement and may be filled from any division or office within the agency.
SEC COMPENSATION PROGRAM: Total salary (base pay + locality) is dependent upon duty location. The overall salary range listed above is provided for informational purposes; a selectee's initial pay will be established below the maximum rate of the range. The pay for current SEC employees will be determined according to the procedures specified in the agency's policy. Please visit the agency's Compensation Overview page for more information.
Disability Employment: For information on disability appointments, click here.
IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: If you have never worked for the federal government, you are not I/CTAP eligible. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; the questionnaire asks you to identify your ICTAP/CTAP eligibility (2) be rated well-qualified; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. View information about I/CTAP eligibility on OPM's Career Transition Resources website.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.
LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT (LMWFA): The LMWFA provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. For more information, click here.
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation to participate in the SEC application process due to a medical disability, please contact reasonableaccommodation@sec.gov. For religious-based accommodations, please contact religiousaccommodation@sec.gov . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation.
Equal Employment Opportunity (EEO) Information for SEC Job Applicants: For more information, please clickhere.
The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Legal and Policy Office in the Office of Human Resources at ElliottT@sec.gov.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this position based on how well you meet the qualifications listed in this announcement.
Your resume and application package will first be reviewed to determine whether you meet the minimum qualification requirements outlined in the announcement. Please do not submit an Accomplishment Record at this time.
If you are found minimally qualified, the Office of Human Resources will contact you to request an Accomplishment Record. You will have 3 business days from the date of the request to submit it. Failure to submit the Accomplishment Record on time will remove you from further consideration. A response is required even if an Accomplishment Record was submitted at time of application. Because of the short turnaround time, you are strongly encouraged to begin preparing your Accomplishment Record in advance.
Once your Accomplishment Record is received, a rating panel will review both your resume and your narrative responses. Your Accomplishment Record must clearly demonstrate your proficiency in the competencies listed in the Qualifications section.
Click here for guidance on writing your Accomplishment Record.
Your resume must provide evidence that supports the claims in your Accomplishment Record. Each narrative must describe one specific, relevant example from your experience or training. Responses are limited to 300 words per competency; any text beyond this limit will not be reviewed.
Accomplishment Record Format:
Competency Title
Position title and dates from your resume that this experience was obtained
Describe the situation (i.e., the challenged faced, the problem solved)
Describe the specific actions you took
State the outcome, results, or long-term impact of your accomplishment
Name and email address of someone who can verify this information
Reference checks may be conducted as part of the final selection process, and you will be notified before any contacts are made.
Basis for Rating: The rating panel will evaluate applicants' accomplishment records and resume, then place them into one of the following categories:
Highly Qualified - Meets the minimum qualification requirements and has extensive skills and experience in most of the job related competencies.
Well Qualified - Meets the minimum qualification requirements and has a moderate amount of skills and experience in most of the job related competencies.
Qualified - Meets the minimum qualification requirements, but may have a limited amount of experience in several of the job related competencies.
Top ranked applicants will be referred to the hiring office for further review and consideration. The hiring office may directly contact recommended candidates for interview(s).
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must provide a complete Application Package, which includes:
Required: Your responses to the Questionnaire.
Required: Resume - Resumes should include relevant work experience, with specific employment dates, that demonstrates qualifications for the specialized experience and competencies as outlined above. If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Resumes that exceed two pages will be deemed ineligible and receive no further consideration. For resume writing tips, visit USAJOBS and the SEC careers page.
Required, if you are a current or former Federal employee*: Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here.
Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.)
Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc)
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. No additional documentation will be accepted after the closing date of the announcement.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Division of Investment Management
100 F Street NE
Washington, DC 20549
US
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on "Track Your Online Application."
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired, you may be terminated after you begin work, or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation before appointment. The agency will then verify the information provided on your application (i.e., degree, Veterans' Preference, certification of disability, etc.).
Candidates external to the SEC will be allowed to submit a comprehensive resume for pay setting purposes after a tentative offer is made. If the applicant fails to provide the comprehensive resume by the specified deadline, the resume submitted at the time of application will be used to determine pay. No additional documentation will be accepted after the deadline.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must provide a complete Application Package, which includes:
Required: Your responses to the Questionnaire.
Required: Resume - Resumes should include relevant work experience, with specific employment dates, that demonstrates qualifications for the specialized experience and competencies as outlined above. If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Resumes that exceed two pages will be deemed ineligible and receive no further consideration. For resume writing tips, visit USAJOBS and the SEC careers page.
Required, if you are a current or former Federal employee*: Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here.
Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.)
Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc)
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. No additional documentation will be accepted after the closing date of the announcement.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Division of Investment Management
100 F Street NE
Washington, DC 20549
US
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on "Track Your Online Application."
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired, you may be terminated after you begin work, or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation before appointment. The agency will then verify the information provided on your application (i.e., degree, Veterans' Preference, certification of disability, etc.).
Candidates external to the SEC will be allowed to submit a comprehensive resume for pay setting purposes after a tentative offer is made. If the applicant fails to provide the comprehensive resume by the specified deadline, the resume submitted at the time of application will be used to determine pay. No additional documentation will be accepted after the deadline.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
