Clarification from the agency

Open to Public

NONAPPROPRIATED FUND POSITION DESCRIPTION

JOB TITLE:                EDUCATION TECHNICIAN
BUSINESS TITLE:     MILITARY CLASSIFICATION TESTING OFFICER 
FLSA: Non-exempt
JOB SERIES:        1702                                                                          PAY LEVEL:  NF-03 

SUMMARY OF DUTIES:
This position reports to the MCCS Personal and Professional Readiness Branch, Voluntary Education Program. The incumbent administers and maintains the Military Classification Testing Program for authorized personnel on Okinawa. May administer or assist with civilian certification and other authorized testing programs and perform limited Education Technician duties as needed.              

Independently coordinates and administers testing in accordance with applicable Marine Corps orders, DoD directives, testing standards, and test-provider requirements. Provides required instructions and pre-test and post-test information to examinees, safeguards controlled testing materials and sensitive information, and reports testing irregularities, security concerns, or discrepancies to the appropriate authority.

Administers Military Classification tests, including the Armed Forces Classification Test (AFCT), Defense Language Aptitude Battery (DLAB), Defense Language Proficiency Test (DLPT), Oral Proficiency Interview (OPI), and other authorized examinations. May administer or assist with civilian certification, professional military education, and other authorized testing programs, including Pearson Professional Assessments, PSI, Air University examinations, the Aviation Selection Test Battery (ASTB), and other authorized examinations, as needed. Travels weekly to Marine Corps sites throughout Okinawa to conduct testing and provide testing support.

Prepares weekly and monthly testing schedules and reports and maintains complete and accurate testing records, correspondence, and related documentation in accordance with applicable retention, security, and inspection requirements. Processes and forwards completed testing documentation, monitors test results, performs required follow-up actions, and coordinates with test providers, Headquarters Marine Corps, local commands, and other points of contact to resolve scheduling and administrative issues.

May perform limited Education Technician duties in support of Voluntary Education Program operations. May provide front-line customer assistance, triages inquiries, conducts Tuition Assistance screening, schedules education counseling appointments, makes appropriate referrals, and assists with other essential Education Center functions as needed and within the scope of the position.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.

Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

Participates in mass casualty/crisis action support drills, real-world emergency family assistance response exercises, and serves as a member of the MCCS MCBB Emergency Family Assistance Center operations.

Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.  

Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.

Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMENTS:

1. Three years of practical experience demonstrating the ability to follow detailed instructions and established procedures, maintain accurate records, safeguard confidential information, and complete work with a high degree of accuracy. Relevant education may be used as a substitute for experience.

2. Must be willing to travel weekly to Marine Corps sites throughout Okinawa to conduct testing and be available to work occasional evenings and weekends when required by testing schedules or mission requirements.

QUALIFICATION REQUIREMENTS:

1. Knowledge of standardized testing practices and the ability to administer examinations in accordance with applicable policies, security protocols, and test-provider requirements. 

2. Ability to work independently, exercise sound judgment, maintain confidentiality, and recognize when testing concerns or irregularities must be reported to the appropriate authority.

3. Ability to organize and support a high-volume testing program, maintain accurate records, coordinate testing schedules, and meet established reporting and inspection requirements.

4. Working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Ability to learn and use test-provider systems, government information systems, and other software required to schedule, administer, document, and report testing activities.    

5. Effective oral and written communication and customer service skills are required. Knowledge of Marine Corps structure, procedures, and terminology is preferred.

This activity is a drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, Sailors, and their family members have a right to a reliable and productive Federal workforce.  

 

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.