Clarification from the agency

This announcement is open to the public worldwide, but not does offer relocation incentives. If selected, applicant must be willing to relocate to the local commuting area of NAS Jacksonville, FL. (Local commute is defined as within 50-miles of the hiring installation)

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

MAJOR DUTIES AND RESPONSIBLITIES:

• Performs administrative and technical support work in a variety of personnel functions. Processes the full range of personnel actions for craft and trade and pay band nonappropriated fund (NAF) employees involving a variety of occupations.
• Examines request for personnel actions, verifies all entries by performing a procedural and technical review of proposed actions to assure correctness of entries and cited authority. Processes new appointments. Interviews employees to obtain data to complete appointment forms or instruct individual(s) in completing forms such as health benefits registration, life insurance, designation of beneficiary, tax certificates, clearance and investigation data.
• Computes and flags due dates for various types of personnel actions, i.e., within grade increase, conversions, performance appraisals, expiration date of temporary appointment, salary retention period, etc.
• Processes employment verification request.
• Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g. job descriptions, set of duties, etc.). Provides assistance to customers on applicable procedures, instructions, and regulations. Monitors status on pending actions. Reviews personnel action requests for correctness of position numbers and organizational data. Retrieves data for reports. Provides information on status of personnel actions to operating officials.
• Determines necessary documents needed to support transactions and ensures they are included in the action and OPF.
• Establishes and/or maintains OPFs, including consolidation with prior service records. Obtains original OPF from records center or other activity as required.
• Conducts new employee orientation. Provides brochures, e.g., health/life insurance, and explains retirement provisions, hours of work, leave accrual, health and life insurance options, local facilities, standards of conduct, EEO, etc. Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assists employees in preparing documents necessary for background investigations, (NACs) etc.
• Assists new employees in completing required appointment forms, e.g., Designation of Beneficiary, enrollment in MyADP.
• Assists in special projects by gathering data from files and automated systems and extracting information from official personnel folders. Compiles in prescribed format and forwards to supervisor for consolidation.
• Uses USA Staffing to compose and post Vacancy Announcements. Ensures vacancy announcement requirements are in compliance with OPM qualifications and area of consideration as requested. Maintains case files for each vacancy announcement within USA Staffing.
• Sets up and maintains databases, spreadsheets and centralized files. Maintains files consisting of reports, letters, notices and instructions. Screens and purges files as needed to remove obsolete or irrelevant material.
• Receives visitors and telephone calls; tactfully obtains information about purpose of call or visit, determines if matter can be handled personally, referred to another individual or office, or if it required supervisor's attention. Exercises discretion in determining whether visitor or caller is entitled to receive requested information. Types a variety of materials using a computer from rough draft or clean copy with responsibility for format, spelling, punctuation, arrangement, and spacing of material.
• Expedites flow of information and communications. Utilizes an in-depth knowledge of regulations, policies and procedures to answer employee questions on a variety of personnel issues.
• Reviews personnel action requests and applications for accuracy, resolves discrepancies, and completes missing information. Determines benefit eligibility and creditable service (e.g., Service Computation Dates [SCDs]), and tracks suspense actions (e.g., probationary and trial periods). Ensures required documents and signatures are complete, properly sequenced, and prepared for subsequent routing and filing. Inputs data into automated personnel systems in a timely manner, verifying the accuracy of all salary and pay adjustments. Provides information regarding vacancy announcements to BUPERS employees and outside applicants.
• Coordinates interviews and prepares interview packages for the rating panel. Conducts reference checks on applicants. Prepares and distributes offer letters and non-selection letters.
• Coordinates release/report dates of new employees.

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

A qualified candidate must possess one year of specialized experience in the following:

• Knowledge of basic, routine personnel processing rules, procedures, and operations to process personnel actions and provide general HR administrative support.
• Knowledge of office file arrangement and the purpose and content of documents in the file, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
• Knowledge of steps and procedures used to process personnel documents.
• Knowledge of personnel processing language, procedures and options to process a full range of recurring types of official personnel actions.
• Knowledge of office file arrangement and the purpose and content of documents in the file, and ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
• Knowledge of personnel and staffing standardized rules, procedures terminology, or requirements related to personnel action processing activities and skill in applying all to work situations.
• Knowledge of formats, punctuation, grammar and clerical steps to process and prepare correspondence and documents in an accurate manner.
• Basic knowledge of local personnel activities to perform routine clerical tasks.
• Skill in fact conducting standard fact-finding and researching records to locate, extract, and compile relevant information into clear, organized summaries and reports.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
• Ability to communicate effectively both orally and in writing.
• Ability to make sound procedural decisions and resolve recurring documentation discrepancies in accordance with standard personnel guidelines and instructions.
• Ability to understand and provide basic program information.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION:

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.