This position is located within the Morale, Welfare & Recreation Department, Mid-Atlantic Region located at Joint Expeditionary Base Little Creek/ Fort Story. The purpose of this position is to manage and supervise food and beverage operations.
Summary
This position is located within the Morale, Welfare & Recreation Department, Mid-Atlantic Region located at Joint Expeditionary Base Little Creek/ Fort Story. The purpose of this position is to manage and supervise food and beverage operations.
The incumbent is in full charge of all management, food preparation, service operations and personnel for food and beverage activities at Joint Expeditionary Base Little Creek/ Fort Story. The following specific actions apply to this responsibility:
Exercises supervisory authority over the kitchen, dining areas and storage areas and all food preparation and personnel in the facility, totaling approximately 30 full time, part time and flexible employees. This supervision includes but is not limited to interviewing and selecting employees, scheduling of work, granting of leave, determining work schedules, establishing training programs, evaluation of employee work performance, monitoring employee attendance, administration of employee discipline and the initiation of necessary personnel actions.
Develops menu items of many varieties using recipes. Ensure menu items are priced to maintain required cost of goods. Prioritizes the work of the kitchens, dining areas and storage areas. Directs all food preparation. Develops new and creative menus that are updated regularly. Establishes and analyzes methods of food preparation, cooking and methods of garnishing by subordinates. Establishes, and monitors decisions and adjustments regarding recipes for the number of servings and size of servings and approves those decisions. Determines time and sequence of cooking operations to meet meal serving hours
Establishes general requirements for suppliers, stock, menu, etc. Establishes the proper receipt and storage of stock and determines controls to prevent pilferage in the facility. Plans annual budget for the operation, forecasts sales, expenses and profit for the operation. Keeps required cash receipts and other crucial documents required by the MWR department. Submits required paperwork to the MWR office on time, oversees the purchasing of food items and supplies. Provides overall management of internal processing of invoices, requisitions, transfers, inventory reconciliation, labor cost analysis and financial visibility determinations.
Ensures that the facilities are kept in an immaculate condition at all times. Keeps the staff informed about sanitation and safe working habits. Inspects machinery, equipment, work and dining areas to prevent accidents and fires. Initiates and follows through on requests to service or repair equipment, machinery or the physical facility. Promotes safety standards. Achieves a passing score on monthly sanitation inspections. Inspects working areas for cleanliness on a daily basis. Assures that personnel are up to date with food service sanitation certificates.
Ensures facilities are ready to open for business on schedule. Resolves any complaints regarding customer service or food related problems.
Initiates advertising of menus through email, point of sale items and other means to promote the facility to authorized patrons.
May provide food service support for MWR Special Events, command functions and for official functions of visiting dignitaries when requested. Maintains private party scheduling book, event calendar and client contact information. Prepares cost estimate and analysis for catering services and menu development. Ensure all catering contracts meet appropriate cost of goods and cost of labor for each event.
Prepares internal office financial plan and related records and reports and exercises authority on approval budget. Monitors programs on a regular basis and initiates corrective action to ensure support of operating programs of MWR. Develops long range plans in conjunction internal managers.
Serves as technical advisor on the establishment of contract food service facilities, direct and indirect operating standards, inspecting and ensuring technical compliance for all other base MWR food and beverage outlets. Manages new property resources and provides advice on renovations and improvements as necessary.
Position will directly oversee all Food and Beverage facilities to include Pub 19, Theater Snack Bar, Bowling Center Snack Bar, Brashear Club Catering and Bar.
Maintains and enforces security of funds, merchandise, supplies, and equipment to preclude or minimize the potential for fraud, waste and abuse.
Effectively supports the Navy's Equal Opportunity policies, and ensure compliance with fire, safety, and other environmental issues.
Performs other related duties as assigned.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must meet federal suitability requirements including successful completion of background investigation.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
This position requires availability to work evening, weekends and holidays.
Must possess and maintain or obtain within 90 days a valid state driver's license to transport patrons off-base.
Must possess and maintain or obtain within 90 days a health card
Must obtain and maintain annually CARE (Controlling Alcohol Risks Effective certification within 90 days.
Due to cash and inventory handling requirements, access to IT-II systems and access to PII information, must successfully complete ANACI SF86 and be eligible for secret level clearance.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
Knowledge of DOD and NAF MWR policies, regulations, administrative practices and procedures related to management, planning, budgeting, scheduling and coordinating social and recreational programs and for the efficient operation and use of assigned facilities and equipment.
Knowledge of and skill in the application of food and beverage management principles, concepts, and methodology to a variety of assignments involving the full range of social and recreational activities, including operations and maintenance, assignment utilization, facility improvements, management-patron relations, and merchandise and equipment management:
Knowledge of marketing techniques to determine the food and beverage market, and how to assist in developing programs which appeal to the market. Skill in creating promotions and advertisement to these programs.
Knowledge of quality food services, preparation, and development to supervise an effective, attractive, sanitary food and beverage programs targeted to the customers/patrons. This knowledge requires a general understanding of food and beverage menu development, catering, and general and specific preferences of each segment of the snack bars market.
Must demonstrate ability to deal effectively with subordinates, supervisory and management officials and patrons.
Ability to communicate both verbally and in writing.
Practical knowledge of financial management and accounting principles and policies to establish procedures which prevent possible fraud, waste and abuse of snack bars assets and to direct their use in a profitable manner. This knowledge requires an understanding of financial statements, balance sheets, food beverage, internal controls and inventory controls.
Ability to operate a personal computer and perform basic work processing and spreadsheet tasks using Microsoft and catering specific software
Education
This position does not have a positive education requirement.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required at the time of application:
Resume
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/07/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
JEB Little Creek-Fort Story - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required at the time of application:
Resume
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/07/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
JEB Little Creek-Fort Story - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
