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Administrative Support Assistant (OA)

Department of the Interior
National Park Service
Southern Arizona Office

Summary

You will serve as a Administrative Support Assistant (OA) located in Southern Arizona Office, in the Administrative Division of the National Park Service.


GS-05-$42,611-$55,395(Locality Pay Area Phoenix-Mesa, AZ) First time hires to the Federal government normally start at the step 1 rate.

Overview

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Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$42,611 - $55,395 per year
Pay scale & grade
GS 5
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CAHN-27-13105052-IMP-JLS
Control number
891050600

This job is open to

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Clarification from the agency

This is a Merit Promotion announcement for current career and career conditional Federal employees, Career Transition eligibles (CTAP & ICTAP) and those who are eligible under the hiring paths listed above. Refer to Required Documents section for more information.

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Duties

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This position is located at Tonto National Monument (Roosevelt): The primary purpose of these positions is to provide assistance to the superintendent and staff of Tonto National Monument (Roosevelt) with administrative processes, including human resources, acquisition and property management, and other administrative services. The positions are integral members of an administrative team. Along with the Administrative Officer, Budget Analyst, Administrative Specialist, and another Administrative Support Assistant, they will support the managers and employees of Tonto National Monuments, as well as the Southern Arizona Office. As the Administrative Support Assistant, the selected candidate will work closely with the park superintendent, serve as a technical assistant for a wide variety of administrative matters at the park, and perform a narrow selection of functions for the Southern Arizona Group. The positions are developmental in nature. The selected candidate will join the team in an entry level (GS-05) capacity and will have the opportunity to learn new skills and advance to the full promotion level of GS-07 in as few as 2 years.

As the Administrative Support Assistant, the selected candidate will work closely with the park superintendent, serve as a technical assistant for a wide variety of administrative matters at the park, and perform a narrow selection of functions for the Southern Arizona Group. The positions are developmental in nature. The selected candidate will join the team in an entry level (GS-05) capacity and will have the opportunity to learn new skills and advance to the full promotion level of GS-07 in as few as 2 years.

The position will initially be responsible for the following duties:

  • Serving as the primary timekeeper for the park. Reviewing time and attendance reports for employees and assuring reports are entered correctly. Advising supervisors and employees concerning questions about pay, hours of duty and leave.
  • Serving as an advisor to park staff on the procurement, and making purchases of supplies, equipment, and services for the unit with a purchase card.
  • Ensuring that property is appropriately marked to identify it as government property, entering the property information into a tracking system, and participating in property inventories and board of survey proceedings. Tracking property acquisitions, transfers, and disposals, and preparing forms to report and sell excess and surplus property.

The incumbents should expect to build effective working relationships with team members, park superintendents, division managers, park employees and must be effective with their verbal and written communication with NPS personnel and external partners.

Duties will be developmental in nature when filled below the full performance level.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National.
  • Appointment subject to background investigation and favorable adjudication.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Direct Deposit participation required.
  • Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.
  • Must possess and maintain a valid driver's license throughout employment.
  • Incumbent will be required to use Government Owned Vehicle for travel to neighboring group parks.
  • You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided.
  • You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority.
  • You may be required to work overtime work.
  • You may be required to occasionally travel within the park or other park locations. You must obtain a government charge card for travel purposes.


*Additional Requirements located under qualifications*

Qualifications

Requirements Continued...

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications:

All qualifications must be met by the closing date of this announcement - 11/16/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

Selective Placement Factors: This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. If you do not provide evidence that you possess the following selective factor(s), you will be rated not qualified. This position requires the skill of a qualified typist with the ability to type at least 40 words per minute. You must also indicate this on your resume or submit a typing certificate. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.

-AND-

Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). Examples of specialized experience include: performing various administrative functions related to payroll, personnel, and travel, organizing and analyzing information, typing correspondence, memos, reports, forms from rough drafts, and notes, answering telephone calls, filing, and meeting and dealing effectively with others. You must include hours per week worked.

-OR-

EDUCATION: Successful completion of at least 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university. You must include transcripts.

-OR-

Successful completion of a combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience. The total must equal at least 100 percent to qualify. You must include transcripts.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

Additional information

Additional vacancies may be filled using this job announcement.

EXPLORE Act Veteran Hiring Pilot Program
The Department of the Interior has created a two-year Veteran Hiring Pilot as established by the Expanding Public Lands Outdoor Recreation Experiences (EXPLORE) Act that aims to expand employment opportunities for Veterans (and eligible transitioning Service Members). This position has been identified as EXPLORE Act Veteran Hiring Pilot eligible. The pilot supports DOI's conservation and resource management mission by connecting qualified Veterans with career opportunities across the Department. To learn more, visit https://www.doi.gov/veterans/explore-act.

Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior.

Physical Demands/Work Environment: The work is mostly sedentary for long periods of time, and requires some walking, crouching,and light lifting. The work is typically conducted within an office environment.

The duties of this position are suitable for telework only during an emergency or natural disaster.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process.

Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):
  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork

In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment, if required.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

National Park Service

The Department of the Interior protects and manages the Nation's natural resources and cultural heritage; provides scientific and other information about those resources; and honors its trust responsibilities or special commitments to American Indians, Alaska Natives, Native Hawaiians, and affiliated Island Communities. Click here to learn more about the Department of the Interior and its bureaus.

The mission of the National Park Service (NPS) is to preserve the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations. You can make a difference by bringing your unique experience, background, and perspective to our work. Click here to learn more about the National Park Service.

Agency contact information

DOI Service Delivery Team 1 Unit D (SER)
Email
StaffingTeam1_SER@ios.doi.gov
Address
Southern Arizona Office
3636 N Central Suite 410
Phoenix, AZ 85012
US

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