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Intermediate Care Technician (CORE)

Department of Veterans Affairs
Veterans Health Administration
San Francisco VHA Office of Primary Care (OPC)

Summary

The Department of Veterans Affairs (VA) Intermediate Care Technician (ICT) Program is a program designed to hire transitioning service, National Guard, Reserve, and Veteran corpsmen, combat medics and medical technicians into positions at VA Medical Centers as an integral part of the medical team. Candidates generally qualify based on U.S. Armed Forces experience or equivalent education.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$50,460 - $65,599 per year
Pay scale & grade
GS 7
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSW-13097979-27-CEB
Control number
890881800

This job is open to

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Clarification from the agency

ALL US CITIZENS and CTAP/ICTAP (Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants). DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (VA-001 ) in-accordance with 5 U.S.C. 3304(a)(3) and 5 CFR 337.205(b)(1)-(4).

Duties

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This is an OPEN CONTINUOUS ANNOUNCEMENT. The initial cut-off date for referral of eligible applications will be December 29, 2026 and applicants will be referred on an 'as needed' basis. NOTE: This posting will remain open until no longer needed but no later than December 29, 2026.

VA offers a comprehensive total rewards package. https://vacareers.va.gov/wp-content/uploads/sites/5/2022/12/Total-Reward-of-a-Allied-Health-Professions-VA-Career-11-4-2022.pdf

The Intermediate Care Technician is an occupational specialty, especially for former military combat medics, medical technicians, and corpsmen.

As an ICT, you will operate within clearly defined clinical competencies. For the purposes of this national job announcement, you may work in multiple clinical settings based on facility needs, these include but are not limited to, Emergency Medicine, Critical Care, Primary Care, Specialty Clinics, Women's health and COVID Screening, Swabbing Stations, and Vaccine Operations.

The clinical activities for the hospital will include but are not limited to:

  • Performing observation-based screening and collecting patient information in collaboration with licensed personnel, this may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health- related conditions that may impact the patient's health status.
  • Completing approved templates and tools, such as, intake/outtake forms, normal result note follow up, clinical reminders, procedure and intervention notes established by the agency.
  • Assisting in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB). Assists licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations. You will assist licensed staff with setting up equipment and providing treatment during in person or virtual visits.
  • Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes. Observes patient status and keeps licensed clinical staff informed of any change in condition. You will assist clinical providers with emergency medical care, provides emergency response as part of the Rapid-Response-Team (RRT), and assists with training of other hospital clinical staff.
  • Performing Diagnostic Tests. Examples: Vital Signs, 12-lead electrocardiogram (EKG)
  • Point-of-Care. Examples: glucometer, COVID swabbing
  • Specimen collection and Preparation. Examples: collecting and labeling venous blood samples
  • Minor Procedures. Examples: simple one-layer laceration repairs, incision and drainage, skin stapling, STERIS trips, Dermabond
  • Medication Administration: nebulized medications, topical, limited PO meds, vaccine administration
  • Wound Care. Examples. wound debridement, Wet-to-Dry dressings, Unna Boot placement, compression dressings- Forflex and Profour, wound vac placement, graft application.
  • Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes and progress notes

Work Schedule: Monday-Friday 08:00am-4:30pm
Position Description Title/PD#: Intermediate Care Technician (CORE)/PD99968S
Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients. The work requires a level of physical fitness that allows for standing for extended periods, heavy lifting to position patients, and manual dexterity to perform clinical procedures. The work will require recurrent bending, lifting, stooping, standing, squatting, stretching, sitting and walking.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; including Resume, Transcripts, etc. is required.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.


Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX).

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

English Language Proficiency: Individuals serving in direct patient care positions must be proficient in [both] spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:

  • Assisting with crisis intervention, management of aggressive or suicidal psychiatric patients and prevention and management of disruptive behavior.
  • Preparation of medical and surgical instrumentation, setting up equipment, passing instruments, and collecting specimens.
  • Knowledge of response to life threatening situations and protocols, utilizing cardiopulmonary resuscitation and external defibrillator protocols.
  • Treatment and interventions of Cryotherapy, incision and drainage, ambulation and Foley coude' Catheter insertion.
  • Thorough and appropriate Electronic Health Record documentation.
  • Intramuscular medication administration.
  • Prepare and administer medications through various methods, examples include, intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized including oxygen, topical, intraocular (eye drops), Otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous.
  • Perform minor surgical procedures, medical interventions and administer treatments to manage care to combat disease or disabling symptoms example incise and drain various skin infections or abscesses.
  • Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) obtains and Reports Diagnostic and laboratory results.
OR

Education: One full year of graduate education meets the requirements for GS-7 only in those instances where it is directly related to the work of the position. (Transcripts Required).

Knowledge, Skills and Abilities: In addition to the experience or education above, the candidate must demonstrate the following KSAs:
  • Practical knowledge of major body systems
  • Working knowledge of topographic anatomy
  • Working knowledge of diagnostic signs
  • Knowledge of protocol-approved list of medications
  • Working knowledge of emergency medicine techniques and emergency communication
  • Knowledge sufficient to understand the legal considerations of emergency medicine
  • Working knowledge of acute and chronic mental health conditions and crises

Preferred Qualifications: Experience in the military as a Hospital Corpsman, Combat Medic, Medical Technician is highly desired.

Examples of military occupational specialties highly desired, include but are not limited to: 4NOX- Basic Medical Technician, 4NOIC- Independent Duty Medical Technician, X4NO- Aeromedical Evacuation Technician, 1T2X1- Pararescueman, 68W- Combat Medic Specialist, 18D- Army Special Forces (Medic), 68WW1- Special Operations Flight Medic, HM0000- Basic Hospital Corpsman, HM8404- Field Medical Service Technician, HM8425- Surface Force Independent Duty Corpsman, HM8402- Submarine Force Independent Duty Corpsman, HM8401- Search and Rescue Medical Technician, HM8403- Fleet Marine Force Reconnaissance Independent Duty Corpsman, HM8406- Aerospace Medical Technician, and HS- Basic Health Services Technician.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Veterans Health Administration

OUR MISSION: - "To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors". How would you like to become a part of a team providing compassionate care to Veterans?

Established in 1934, the San Francisco Veterans Affairs Health Care System (SFVAHCS) has a long history of conducting cutting edge research, establishing innovative medical programs, and providing compassionate care to Veterans. SFVAHCS has 104 operating beds and a 120-bed Community Living Center. Primary and mental health care is provided at outpatient clinics in: Clearlake, Santa Rosa, Eureka, Ukiah, Oakland and San Bruno. There is a specialized homeless veteran's clinic in downtown San Francisco.

More History can be found here: http://www.sanfrancisco.va.gov/about/history.asp

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.
The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Agency contact information

Christine Brockman
Phone
650-852-3209
Email
christine.brockman@va.gov
Address
San Francisco VA Medical Center
4150 Clement Street
San Francisco, CA 94121
US

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http://www.vacareers.va.gov/.

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