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Supervisory Program Analyst

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The incumbent is responsible for performing technical, administrative, and professional work in association with the Deputy and Chief Hospital Housekeeping Officer that includes housekeeping, Integrated Pest Management, and Regulated Medical Waste, and services related to Environmental Management Services at the VA Portland Health Care System.

Overview

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Accepting applications
Location
2 vacancies in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$80,465 - $104,610 per year
Pay scale & grade
GS 11
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSV-13103842-27-JB
Control number
890843000

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Duties

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Duties and Responsibilities:

  • The incumbent has authority over and is fully accountable for all aspects of the sanitation, Waste and Textile sections of EMS. The incumbent is directly responsible for planning, developing, implementing, monitoring, evaluating, and controlling program operations.
  • Maintaining effective model for sanitation practices and procedures.
  • The incumbent is responsible for training, counseling, disciplining, evaluating, and promoting the growth of employees in the program. the incumbent prepares, maintains, and monitors work plans for staff utilization. The incumbent directs supervisors on the need to revise work schedules, rules of conduct, and disciplinary procedures. In addition, the incumbent participates in setting performance standards for employees in the program.
  • The incumbent plans and approves leave for subordinates, supervisors, and staff. Evaluates and issues performance appraisals.
  • The incumbent works with in-house supervisors and housekeeping contractors to ensure quality assurance inspections are being completed on a daily/weekly basis.
  • The incumbent interviews candidates for positions in the service and approves appointments, promotions or reassignments to such positions in the chief or Assistant chief's absence or when needed to fulfill the needs of the Service.
  • Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and employees' capabilities. Develops performance standards and evaluates the work performance of subordinates.
  • Gives employees advise, counsel, or instructions on work and administrative matters.
  • The incumbent participates in establishing and maintaining the standards for healthcare delivery in this healthcare system through membership in various facility committees.
  • The incumbent assists with the programs' planning, organizing, directing, evaluating, and management process, including setting qualitative and quantitative standards.
  • The incumbent will determine long-range, intermediate, and short-range program goals and policies independently or jointly with higher management and/or the appropriate hospital committee(s).
  • The incumbent develops new or revised technical or management guidance material for the medical center. Determines the needs for such material from information secured during facility inspections, analysis of environmental findings, review of technical publications, assessment of problems and technical materials; reviews and comments on publications that relate to or impact the operation and maintenance of the department's facilities.
  • The incumbent resolves difficult and complex technical, project management, and organizational problems using innovative and original approaches.
  • Develops and applies internal quality assurance program or maintains the existing program to include amendments and nationwide changes; conducts housekeeping management review and improvement inspections with higher-level leadership.
  • Develops training for all supervisors using the Talent Management System, keeping abreast of new courses, updated training modules, and other training requirements required in person and uploaded into TMS.
Work Schedule: Monday - Friday, 7:30am - 4:00pm, PST
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Analyst/PD21762A
Relocation/Recruitment Incentives: Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet time-in-grade and specialized experience requirements within 30 days of the closing date of this announcement, 11/04/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.



You may qualify based on your specialized experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Assisting with developing procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems to trace, track and monitor all external review processes.
    • Assisting with preparing personnel documents for hiring, promotion, evaluation, disciplinary action, performance evaluation and competence assessment for all service line personnel.
    • Assisting with tracking updates, reminding staff and other responsible parties of reports due, reports to management on open and closed items and makes recommendations for resolution of open items.
    • Acting as the liaison with the human resources office concerning service line personnel-related matters.
NOTE: Experience must be fully documented on your resume and must include job title, GS level (if a federal position), duties, month & year starting and ending dates AND hours worked per week. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 3 full years of progressively higher level graduate education leading to Ph.D. or equivalent doctoral degree or LL.M, if related. This education was obtained in an accredited business, secretarial or technical school, junior college, college or university. Transcripts required. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 36 semester hours (2 years) of graduate level experience) is creditable. Note: If you select this option, a copy of your transcripts is required. Education cannot be credited without documentation. Transcripts required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

TheCareer Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Resume Reminder - Your resume must include the following information for each job listed:

  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary/Rank etc.
  • Series and Grade, if applicable, for all Federal positions you have held
  • References, current or recent supervisor

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. The experience stated in your resume must support your assessment responses.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

VA Portland consists of the main tertiary care medical center overlooking the city of Portland, the Vancouver Campus in Vancouver, Wash., and ten outpatient clinics across central and northwest Oregon. Our health care system provides a full continuum of inpatient, outpatient, long-term, and emergent care and is proud to host several national-level Centers of Excellence leading research efforts from mental illness to Parkinson's, Epilepsy to auditory research, and others. The Portland VA Medical Center is connected to Oregon Health & Science University (OHSU) both physically and through academic partnerships with shared research endeavors, the training of healthcare professionals, and the use of shared staff including scientists, clinician-educators, and clinician-researchers.

Agency contact information

John Buan
Phone
503-220-8262 X59964
Email
John.Buan@va.gov
Address
VA Portland Health Care System
3710 Southwest US Veterans Hospital Road
Portland, OR 97239
US

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https://vacareers.va.gov/

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