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Biomedical Equipment Support Specialist (Information Systems)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

Serves as a Biomedical Equipment Support Specialist (BESS) specialized in information systems within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.


Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$101,313 - $131,710 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CAZP-13098284-27-AVG
Control number
890789000

This job is open to

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Clarification from the agency

OPEN TO CURRENT PERMANENT VISN 12 EMPLOYEES ONLY

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Duties

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Major duties:

  • Lifecycle management of network equipment including network switches, servers, routers and related infrastructure for any and all networked complex medical devices and systems such as imaging, life support, dialysis, and monitoring.
  • Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers including biomedical information systems that store or facilitate patient information.
  • Implements and plans for new and emerging technologies including but not limited to diagnostic modalities, network management and storage, and virtual data centers.
  • Designs, implements and manages network incident response due to infection, loss of service or regional and local policy changes according to VA guidelines.
  • Ensures proper security configuration for assigned devices and networks.
  • Regularly reviews and installs available approved software updates and virus definitions for applicable networked medical devices.
  • Leads development of disaster recovery procedures for critical systems to be enacted in the event of device failure. Adheres to MDIA Guidelines in both pre-procurement and during system implementation.
  • Loads operating system (OS) and clinical application software as needed.
  • Investigates, remediates and documents recalls and safety alerts within established timeframes.
  • Provides training and education as appropriate to medical technology end users and clinical staff.
  • Functions as a Contracting Officer Representative (COR) and keeps appropriate certification levels.
  • Additional duties are performed as assigned by supervisor.

Work Schedule: Monday - Friday, 6:30am - 3:00pm, 7:30am - 4:00pm, and 8:30am - 5:00pm. (Tours of Duty could include weekends).
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 06326F
Relocation/Recruitment Incentives: Not Available
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: Must be proficient in written and spoken English.
  • Education, Experience, or Certification:
  • (1) Associates or higher degree in the biomedical technology or biomedical engineering field; OR (2) Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR (3) Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR (4) Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR (5) Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR (6) Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR (7) Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.

Grade Determinations:
Biomedical Equipment Support Specialist, (Biomedical Information Systems) GS-12
Experience. One year of experience equivalent to the GS-11 grade level.

Specialized Experience GS 12:
Do you possess at least one (1) year of specialized experience that equipped you with the knowledge, skills and abilities to perform successfully the duties of the Biomedical Equipment Support Specialist position? To be credible, specialized experience must have been equivalent to at least the GS-11 level in the Federal service. Examples of specialized experience would typically include, but are not limited to: Manages the lifecycle of medical equipment and clinical systems; Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action; Performs incoming inspections and planned maintenance on medical equipment and clinical systems; Documents all work in the Computerized Maintenance Management System (CMMS); Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system; Monitors system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems; Utilizes test equipment in accordance with manufacturer instructions; Manages projects involving medical equipment and clinical systems; Serves as a Contracting Officer's Representative (COR) and keeps appropriate certification levels. Uses knowledge of government contract procedures and documentation requirements to develop statements of work, sole source justifications, other applicable documentation (VA Form 6550, Independent Government Cost Estimate (IGCE), etc.) and to oversee vendor work; Develops documentation to purchase commodities and/or vendor services; Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies; Loads operating system (OS) and clinical application software as needed.

In addition to the experience above, the candidate must demonstrate the following KSAs:

(a) Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards. (b) Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces. (c) Skill in maintaining computer and server based medical equipment, databases, and software. (d) Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems. (e) Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines. (f) Ability to apply information security tools including virus protection, software updates, and operating system patches. (g) Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.

The full performance level of this vacancy is GS-12.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: Employee will continually handle objects weighing up to 20 lbs. and occasionally objects up to 50 lbs. Occasionally work will be performed in cramped and awkward positions. The work also requires frequent periods of standing and walking. Position requires operating a motor vehicle to service equipment at locations off campus, including transport of objects. The position constantly operates a computer, tools, and diagnostic test equipment to perform assigned duties. Technical, academic, and mental demands are considerable. The work performed is of a precise nature requiring prolonged concentration. The incumbent will often work under conditions of stress caused by the nature of the medical mission which involves the well-being of the patients and the necessity to meet deadlines.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans Health Administration

Agency contact information

Angela Godbee
Phone
706-733-0188 X31596
Email
angela.godbee2@va.gov
Address
Edward Hines Junior Hospital
5000 South 5th Avenue
Hines, IL 60141
US

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