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Supervisory Workplace Program Specialist

General Services Administration
Public Buildings Service

Summary

As a Supervisory Workplace Program Specialist, you will provide leadership, oversight and organizational direction for a diverse evolving portfolio of programs to improve the effectiveness and utilization of Federal workplace assets.

Location of position: Public Buildings Service, Office of Architecture and Engineering.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Overview

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Location
1 vacancy in the following locations:
Work site options
Telework eligible
Yes—This position is full-time in the office. In rare instances, situational telework may be approved on a case-by-case basis.
Remote job
No
Relocation expenses reimbursed
No
Salary
$150,359 - $197,200 per year
Pay scale & grade
GS 15
Promotion potential
15
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - Occasional travel as needed.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
PA-2027-0003
Control number
890653100

This job is open to

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Clarification from the agency

Your application will be considered if you are a: • GSA employee; must be employed in the Public Buildings Service, Office of Architecture and Engineering. • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

Duties

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  • Oversees programs that may involve workplace relocation and move services, shared space and workplace utilization initiatives, workplace-related contract support, customer service delivery, technology-enabled workplace solutions, and other emerging programs assigned to the organization.
  • Identifies opportunities to integrate related programs, eliminate duplicative processes, improve customer experience, and increase operational efficiency across the Workplace organization.
  • Leads development of national policies, governance frameworks, operating models, strategic initiatives, and implementation approaches that improve the delivery, effectiveness, and scalability of workplace special programs.
  • Provides executive consultation to customer agencies regarding available workplace programs, services, tools, and innovative approaches that can address operational requirements and improve the effectiveness of Federal workplace assets.
  • Exercises executive-level supervision over program managers, branch chiefs, and multidisciplinary professional staff responsible for the execution and management of national workplace special programs.

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Serve a one year supervisory or managerial probationary period, if required

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: 

  • Name, address, telephone number, email address;

  • Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);

  • Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.

  • Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-15 salary range starts at $150,359 per year and varies by location.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service. 

Specialized experience is defined as experience developing, implementing, and evaluating workplace programs and services that support customer operations and the utilization of workplace assets across multiple locations or organizational components. This experience must include:

  • Managing workplace programs across organizational units or locations involving one or more of the following: relocation and move services, shared space, space utilization, workplace-related contract support, workplace customer services, or technology-enabled workplace solutions.
  • Applying qualitative or quantitative methods to evaluate workplace program performance and processes, identify overlapping services or operational deficiencies, and develop recommendations to integrate programs, eliminate duplicative processes, and improve service delivery.
  • Developing policies, operating models, or implementation strategies for workplace programs with organization-wide or national application, including interpreting applicable laws, regulations, and directives to establish program requirements and procedures.
  • Advising senior leaders and customer organizations on workplace program alternatives, services, and tools; recommending approaches that address operational requirements and improve the utilization of workplace space and assets.
  • Managing and performing leadership functions for staff or teams delivering workplace programs, including establishing priorities, assigning and reviewing work, providing technical direction, coordinating staff and resources, and monitoring progress toward program objectives.

Education

This job does not have an education qualification requirement.

Additional information

Candidates will not be hired based on their race, sex, color, religion, or national origin.

Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Relocation-related expenses are not approved and will be your responsibility.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and responses you provide on the application questionnaire. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment. You will be assessed on the following competencies:

Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration.


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Public Buildings Service

Agency contact information

Lorree Rhodes
Phone
81-229-4157
Fax
000-000-0000
Email
crcbvacancyinquiries@gsa.gov
Address
GSA, Public Buildings Service
Servicing HR Office:
GSA, Office of Human Resources Management (OHRM)
1800 F Street, NW
Washington, District of Columbia 20405
United States

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https://www.gsa.gov/about-us

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