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REGIONAL PROGRAM MANAGER (N92)

Department of the Navy
Commander, Navy Installations Command
NDW REgional Program Manager (N92)

Summary

This position is assigned to Fleet and Family Readiness (FFR) Program, Fleet Readiness Division (N92). Incumbent serves as the Region Program Manager responsible for the overall planning, management, administration and technical direction of all Morale, Welfare, and Recreation (MWR) including Category A, B, and C, and Galley Essential meals policies and operations at Navy installations and operations assigned to and organized under CNRNDW Area of Responsibility (AOR).

Overview

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Accepting applications
Location
1 vacancy in the following locations:
Work site options
Telework eligible
Yes—This position qualifies for situational telework.
Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Salary
$143,919 - $153,498 per year
Pay scale & grade
NF 5
Promotion potential
None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
27-13101511
Control number
890448800

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

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Major Duties and Responsibilities

  • Executive Strategic Direction and Policy Governance (Program Management - 80%):Serves as the principal advisor to the NDW Fleet and Family Readiness (N9 FFR) Director on all operational, fiscal, and governance matters affecting MWR and Galley programs. Ensures timely, uniform execution of Department of Defense (DoD), Department of the Navy (DoN), and Commander, Naval Installations Command (CNIC) directives across seven installations.

  • Broad-Spectrum Operations and Program Oversight: Maintains comprehensive operational oversight of MWR Category A (Mission Sustaining), Category B (Community Support), and Category C (Revenue-Generating / Business Activity) operations, alongside Galley food services and CYP integration. Functional programs managed across the regional footprint encompass indoor and outdoor fitness centers, aquatics, competitive sports, Single Sailor initiatives, and community recreation; commercial entertainment venues, movie theaters, and Information, Tickets & Tours (ITT) / Military Ticket Program operations; food and beverage hospitality, catering facilities, golf courses, bowling alleys, and marinas; recreational lodging (cottages, cabins, RV parks), outdoor equipment rentals, vehicle and personal storage compounds, and high-visibility community special events.

  • Capital Infrastructure, Facilities Management, and Engineering Liaison: Directs lifecycle facilities management across all regional N92 physical plants, including routine maintenance, renovations, alterations, and major construction. Collaborates directly with the N94 Services Center, Naval Facilities Engineering Systems Command (NAVFAC), and CNIC to validate regional priorities, programmatic requirements, and funding mechanisms across Military Construction (MILCON), Operations & Maintenance, Navy (O&MN), and NAF capital accounts. Maintains strict custodial oversight and internal controls over all regional plant property, equipment, fixtures, and furnishings.

  • Dual-Fund Financial Stewardship and Resource Management: Exercises comprehensive fiduciary management, budgeting oversight, and fiscal controls over both Appropriated Funds (APF) and Non-Appropriated Funds (NAF). Evaluates financial balance sheets, reviews revenue generation and cost containment metrics, leads audit readiness, and ensures compliant allocation of public and commercial dollars. Identifies strategic opportunities for revenue enhancement, eliminates operational redundancies, and executes recapitalization strategies to safeguard long-term enterprise viability.

  • Acquisition Management and Commercial Contracting: Initiates, scopes, and guides regional acquisition actions and commercial contract administration supporting MWR and food service activities. Oversees procurement packages, vendor deliverables, concessionaire agreements, service contracts, and commercial sponsorships to deliver premium goods and services while maintaining strict federal procurement compliance.

  • Customer Research, Marketing, and Quality Assurance: Conducts continuous market analysis, demographic assessments, and customer satisfaction surveys to identify the evolving preferences of service members, retirees, and families. Formulates regional business, outreach, and communication strategies that maximize program visibility and drive patron participation. Systematically identifies operational deficiencies, mandates corrective action plans, and rightsizes business models to meet patron demand efficiently.

  • Installation Engagement, Cross-Functional Liaison, and Representation: Conducts recurring on-site reviews across all seven NDW installations to assess operational standards, facility conditions, and customer service delivery. Maintains regular executive engagement with installation Commanding Officers, Executive Officers, Command Master Chiefs, and local N9/N92 leadership. Serves as authorized regional representative at higher-echelon conferences, liaising with CNIC N92, OPNAV N46, sister service counterparts, and external civic organizations.

  • Safety, Environmental, and Regulatory Compliance: Administers and enforces rigorous adherence to regional fire prevention, occupational safety and health (OSHA), environmental compliance, sanitation, food safety, and facility physical security standards across all commercial and recreational venues. Directs the submission of required technical, administrative, and financial reports to higher headquarters.

  • Supervisory Leadership and Human Capital Management (Supervisory - 20%): Directly supervises a dedicated regional staff, including an NF-04 Program Analyst, while providing broad managerial and technical direction to over 1,000 civilian (Civil Service and NAF) and active-duty military personnel. Holds approving authority for regional organizational design modifications and staffing adjustments prior to N9 and CNIC endorsement.

Requirements

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Conditions of employment

  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Must be able to obtain and maintain a Secret Clearance

Qualifications

-Five years of progressively responsible, specialized experience managing the daily operations of a large-scale Morale, Welfare, and Recreation (MWR) program or a similar multi-faceted community support program (e.g., hospitality, large-scale fitness/recreation, or industrial support services)

-Five years of experience managing facility maintenance, renovation, or construction projects, which include setting priorities and approving funding for MILCON (Military Construction) or O&M (Operations and Maintenance) projects

-Three years of experience initiating acquisition requirements, managing contracts, or overseeing contract administration to procure goods or services for a program

Education

This position does not have a positive education requirement

Additional information

Salary is dependent on experience and/or education. Some positions have special requirements.

Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31,1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/register/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Commander, Navy Installations Command

CNIC offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. CNIC provides competitive salaries, comprehensive benefits, and extensive professional development and training. The mission of the Fleet and Family Readiness (FFR) Programs is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness, and Housing Programs. We provide direct and support services to all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS), and Navy Getaways throughout the FFR Program worldwide.

Naval District Washington - NDW

Agency contact information

NDW NAF HR
Email
ndwnafhr@us.navy.mil
Address
NDW Regional Office
47402 Buse Road, Bldg. 467
Patuxent River, MD 20670
US

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