This position is Non-appropriated Fund (NAF) and will be assigned to Child, Youth and School Age Services. It is a regular position with guaranteed hours. You are also eligible for NAF benefits such as:
- Health/Dental/Vision Insurance
- Life Insurance- 401k with Employer Matching Contribution
- AFNAF Retirement Plan
- Paid Time Off and Paid Sick Leave
- Paid Federal Holidays
- Tuition Assistance
Please refer to the benefits section below for more information.
This position is Non-appropriated Fund (NAF) and will be assigned to Child, Youth and School Age Services. It is a regular position with guaranteed hours. You are also eligible for NAF benefits such as:
- Health/Dental/Vision Insurance
- Life Insurance- 401k with Employer Matching Contribution
- AFNAF Retirement Plan
- Paid Time Off and Paid Sick Leave
- Paid Federal Holidays
- Tuition Assistance
Please refer to the benefits section below for more information.
Please see the "Who May Apply" section under the Qualifications section. Announcement may be closed before stated closing date if a suitable candidate is found.
Performs primarily clerical work in support of administrative, management, and operational requirements. Answers telephone calls and receives visitors, providing information from own knowledge and/or office files, or refers customer to the appropriate source. Determines which established alternatives to use to resolve customer complaints/problems. Requires visitors to comply with sign-in/sign-out procedures. Gathers information from files and documents to respond to inquiries. Ensures children are properly enrolled and registered in school age, instructional, pre-teen and teen programs, and parents are familiar with the associated policies and procedures. Establishes and maintains control suspense logs. Ensures that enrollment and immunization records are updated as required, maintains medication logs, screens children for symptoms and signs of contagious disease, child abuse, and/or neglect. Accepts applications for full time and hourly care of children and membership programs, ensuring all required paperwork is completed and received. Enrolls children into appropriate program ensuring all required paperwork is completed and received. Operates computer to accomplish wide range of work assignments. Uses word processing software to create, copy, edit, store, retrieve, sort or calculate and retrieve data for reports; uses graphic software to provide charts and reports. Transmits and retrieves documents and messages electronically using computers that are networked or linked to other computers or workstations. Performs cashier duties to include, but not limited to, collection of funds, recording payments from parents, providing receipts upon request, reconciling register and balancing. Inputs and reviews weekly time for employees in SETs. Creates, calculates and routes all monthly labor transfers to appropriate offices. Balances and reviews monthly financials. Registers youth for instructional classes and creates receiving reports for instructors. Follows local policies for collecting late fees and charges. Ensures funds are properly handled and stored. Performs other related duties such as; Operations statement, USDA, Childcare services, daily 1876 paperwork, GLAF'S, labor transfers etc. Provides quality customer service to all external and internal customers. Helps maintain a file plan and stages files and records as required. Reviews applicable regulations and directives to determine appropriate actions to take or recommend. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13102409
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/02/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience in responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. In addition to the above requirement, applicant is required to demonstrate possession of a high degree of proficiency in typing and knowledge of word processing techniques. Must be a qualified typist. Must have experience in responsible clerical or office work of any kind which demonstrates the ability to perform satisfactorily at the grade level of the position. Must have knowledge of office software such as MS Word, Excel, and Microsoft Publishing. Must be a qualified typist. Must have the ability to speak, read and write English. Knowledge of proper grammar, spelling and punctuation is required. Must have excellent interpersonal skills and the ability to work in a fast-paced environment. Experience involving public contact or customer service is desirable. Experience in cash register operation, cash handling and cash accountability is required.
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/02/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
